Champaign Ford City

Performance Upgrades Took my 2019 Mustang in for performance upgrades and worked with Matt Odom to get the parts ordered and installed. Matt made the process smooth and ea Took my 2019 Mustang in for performance upgrades and worked with Matt Odom to get the parts ordered and installed. Matt made the process smooth and easy, had full information on the products to be ordered. Installation was quick with no surprises. 5 stars for Matt and Ford City. More

Oil change and car wash The service is great. I needed the windshield cleaned on the inside and they did a great job. At checkout the customer service was so very helpful. Th The service is great. I needed the windshield cleaned on the inside and they did a great job. At checkout the customer service was so very helpful. The gentleman who first greeted me and took my car is very helpful. More

Service Department Derek Scroggins in Service Department made sure to take care of our work truck in a timely manner which we needed so we could get our electrician back Derek Scroggins in Service Department made sure to take care of our work truck in a timely manner which we needed so we could get our electrician back on the road! Thanks! Christa@ Aladdin Electric, Inc Urbana, IL More

Oil change I needed an oil change. Stopped in, got registered ,didn't hardly have time to drink a coffee and the car was done. I am very pleased with Champaign I needed an oil change. Stopped in, got registered ,didn't hardly have time to drink a coffee and the car was done. I am very pleased with Champaign Ford City . More

1st oil change. Love the coffee. Very comfortable waiting area. Thank you. Matt was very friendly and welcoming.the man that welcomed us was very accommodating. Very Love the coffee. Very comfortable waiting area. Thank you. Matt was very friendly and welcoming.the man that welcomed us was very accommodating. Very nice in saying goodbye. Overall extremely good experience. More

Oil change I came in for a oil change and tire rotation. Wait was short. Service department made sure I was satisfied. Great experience, close and convenient I came in for a oil change and tire rotation. Wait was short. Service department made sure I was satisfied. Great experience, close and convenient More

Ford 150 Recall Service As always was superior service! Matt Odom has been my service advisor since 2011 and is always great to work with. The transportation crew also always As always was superior service! Matt Odom has been my service advisor since 2011 and is always great to work with. The transportation crew also always provides superior service in giving rides to/from the dealership. First class organization! More

Battery replaced quickly at a great price! I needed a new battery and Ford City’s service department got one installed in about 15 minutes while I waited. The price was great too. I used one of I needed a new battery and Ford City’s service department got one installed in about 15 minutes while I waited. The price was great too. I used one of the coupons they send to me periodically. Much appreciated! More

Service Department I’ve been going to Ford City for a long time now and Derek Scroggins and his team are number 1. Matt Odom is my personal service representative and I I’ve been going to Ford City for a long time now and Derek Scroggins and his team are number 1. Matt Odom is my personal service representative and I can assure you that from oil changes to recalls, and everything in between he is there to take care of you and your vehicle. More

Still okay after seven years. Brought my Mustang in for an air bag recall and to check a wobble in the ride. They took time to keep me informed about the progress of the work, whi Brought my Mustang in for an air bag recall and to check a wobble in the ride. They took time to keep me informed about the progress of the work, which took almost seven hours to complete. Everyone is always courteous and friendly and they explain everything they have done. The waiting area is very comfortable and includes a WiFi station and a fancy coffee maker. Appointments are easy to set up and a great feature is being able to bring your car in for scheduled maintenance without having to make an appointment. And they will wash your car for you. It's been seven years going to Ford City and I have no complaints. More