Champaign Ford City

Awesome Stopped in w/no appointment on MLK day to see if I could get my oil changed and tires rotated. Todd said they could but it would be a while, they dro Stopped in w/no appointment on MLK day to see if I could get my oil changed and tires rotated. Todd said they could but it would be a while, they dropped me off at home completed the work and picked me a few hours later. They are always friendly, helpful and accommodating More

A bit of a wait but paying with Ford Pass points was great. The wait time, although almost two hours, was what was told to me ahead of time so I had plenty of items to make the time productive. The best part o The wait time, although almost two hours, was what was told to me ahead of time so I had plenty of items to make the time productive. The best part of this trip, though, was that the lady who takes care of the payments had worked diligently to make sure my Ford Pass points worked correctly. I think she went above and beyond the call of duty. More

The customer service is always above and beyond and the trust I have with the staff provides for a stress free experience! Would highly recommend Ford City for any of your service needs. trust I have with the staff provides for a stress free experience! Would highly recommend Ford City for any of your service needs. More

I have no complaints, the process was a little confusing because it was m first service visit. But it was pretty easy to just ask questions. All went well! because it was m first service visit. But it was pretty easy to just ask questions. All went well! More

GREAT FRIENDLY SERVICE, BEAUTIFUL FACILITY, A CAR BREAKDOWN TURNED INTO A PLEASANT EXPERIENCE. CANT GET BETTER THAN THIS. NEW CAR SHOWROOM WAS A GREAT PLACE TO PASS THE WAIT TIME. BREAKDOWN TURNED INTO A PLEASANT EXPERIENCE. CANT GET BETTER THAN THIS. NEW CAR SHOWROOM WAS A GREAT PLACE TO PASS THE WAIT TIME. More

Service The service department was well run—on time, efficient, honest (didn’t try to sell me something I didn’t need) and my final bill was actually less tha The service department was well run—on time, efficient, honest (didn’t try to sell me something I didn’t need) and my final bill was actually less than quoted. Will use again for future service needs. More

Emergency "appointment" Excellent service! Service was able to get me in without an appointment because of emergency. Fixed it fast and perfect! They provided excellent an Excellent service! Service was able to get me in without an appointment because of emergency. Fixed it fast and perfect! They provided excellent and efficient service More

Very good My car was in for a recall. I also had it serviced. The service was very good. Also very good was the ride to and from my home while my car was being My car was in for a recall. I also had it serviced. The service was very good. Also very good was the ride to and from my home while my car was being worked on. More

Why you should get oil changes at your dealer Excellent service, complete check list and expert advise. At my last oil change, a serious problem with transmission was found and promptly fixed, and Excellent service, complete check list and expert advise. At my last oil change, a serious problem with transmission was found and promptly fixed, and since it was under warranty, at no cost. Wouldn't have been found at a QuickLube place. More

Service Department Open early, quick intake, counter check in fast/friendly, estimated time met, well documented services, alert noted, great car wash, made my day and Open early, quick intake, counter check in fast/friendly, estimated time met, well documented services, alert noted, great car wash, made my day and kept wife happy! More