Champaign Ford City

My service advisor, Bradley was very good and patient. He showed great restraint after another advisor next to him was rude and unprofessional to Bradley regarding a separate customer’s phone conversation He showed great restraint after another advisor next to him was rude and unprofessional to Bradley regarding a separate customer’s phone conversation. More

Awesome dealer and kept me informed of repairs needed. I will be back for service. I will be back for service. More

I’ve always got great service at Ford City. The staff at Ford City are always pleasant and keep you informed. The only place I take my car to be serviced. The staff at Ford City are always pleasant and keep you informed. The only place I take my car to be serviced. More

Traded in my 24 maverick hybrid that I bought from them for a 25 hybrid with awd very happy with the the hole process and all of people involved were very friendly and helpful for a 25 hybrid with awd very happy with the the hole process and all of people involved were very friendly and helpful More

We traveled over 8 hours round trip for this purchase and it was with every mile! Todd Barrowman in performance sales and Zac Bensyl in finance were fantastic to deal with! it was with every mile! Todd Barrowman in performance sales and Zac Bensyl in finance were fantastic to deal with! More

We had a great experience buying our used car. Our salesperson was Josh Reynolds and he was great. He was no pressure and allowed us to decide on our own. He also did not try to up-sale us with Our salesperson was Josh Reynolds and he was great. He was no pressure and allowed us to decide on our own. He also did not try to up-sale us with an extended warranty like the last dealership we delt with. I would highly recommend them to my family and friends and ask for Josh. More

I was able to get my truck in in three days. Service was quick...in and out in less than two hours. nick kept us informed and explained one issue we need to keep an eye on. Service was quick...in and out in less than two hours. nick kept us informed and explained one issue we need to keep an eye on. More

My service appointment went great, scheduling was easy and service was great. Nick did an excellent job for me. and service was great. Nick did an excellent job for me. More

We needed to get a new vehicle since our truck that we loved was 16 years old. We stopped in at Champaign Ford a couple months ago and met Noble Griffin. He gave us some good information and we told him w loved was 16 years old. We stopped in at Champaign Ford a couple months ago and met Noble Griffin. He gave us some good information and we told him we'd be back. I wanted to save some money for a decent down payment and we made the deal on Saturday. We drove a couple of vehicles and settled on the Ford Bronco Sport Outerbanks. We had such an amazingly easy time with the team there. No pressures...lots of laughter. It was really nice and they gave us an incredible trade-in amount for the truck. Couldn't be happier with the experience and highly recommend them....especially Noble. Super nice young man and really down-to-earth! More

I can't say enough good things about this dealer! I took my older Mustang in for service, they installed some accessories for me and performed an oil change as well. My car was kept clean while they I took my older Mustang in for service, they installed some accessories for me and performed an oil change as well. My car was kept clean while they had it in. Nothing bugs me more than taking a spotless car into a shop and having it returned to me with greasy hand prints or smudges. The tech was very knowledgeable and the advisor, Jeff, was great to work with. More