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Champaign Ford City

Champaign, IL

Overview
Reviews
4.9
504 Reviews
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701 W Marketview Dr

Champaign, IL

61822

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Showing 504 reviews

October 10, 2025

very friendly, clean shop Aerea, service is very thorough on diagnosis, submitted claim to EXT warranty. More

by rccurtis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
bradley decker, zach zelinski.
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Oct 10, 2025 -

Champaign Ford City responded

Thank you for taking the time to share your feedback! We’re glad you found the team friendly and the service thorough. It’s great to know the process - including the extended warranty claim - went smoothly for you!

September 19, 2025

Excellent service Noha was amazing very friendly I’d recommend him and ford city absolutely amazing experience I’d return and recommend others to shop for their car needs More

by Buggerman18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noha /and josh reynolds help out both amazing men
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Sep 19, 2025 -

Buggerman18 responded

Excellent service Noha was amazing,very friendly I’d recommend him and ford city . Absolutely amazing experience I’d return and recommend others to shop for their car needs

Sep 19, 2025 -

Buggerman18 responded

Zac Bensyl was also amazing and very friendly with the process of all the paper work .

Sep 22, 2025 -

Champaign Ford City responded

Thank you for the kind words and for coming back to share more about your visit! Knowing our staff made the process enjoyable and worth recommending is the best feedback we could ask for. Please let us know if we can be of service to you in the future. Have a terrific week!

August 31, 2025

My service advisor, Bradley was very good and patient. He showed great restraint after another advisor next to him was rude and unprofessional to Bradley regarding a separate customer’s phone conversation More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley
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Sep 02, 2025 -

Champaign Ford City responded

Thank you so much for taking the time to share your feedback, Rob! We’re happy to hear Bradley made your visit a smooth and comfortable one. His patience and professionalism really shine through, and we’re lucky to have him on our team. We’ll be sure he knows how much you appreciated his help. We look forward to welcoming you back next time you’re in!

July 25, 2025

Awesome dealer and kept me informed of repairs needed. I will be back for service. More

by jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
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Jul 25, 2025 -

Champaign Ford City responded

Thank you so much for your feedback and letting us know how we did, Jeff. We sincerely appreciate it and hope that we can be of service to you again in the future! If you ever have further questions, please don't hesitate to reach out! We're happy to help!

July 16, 2025

I’ve always got great service at Ford City. The staff at Ford City are always pleasant and keep you informed. The only place I take my car to be serviced. More

by dixron38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Katsinas
Report | Print
Jul 17, 2025 -

Champaign Ford City responded

Thank you for your loyalty and kind words! We're proud to be your go-to for service and are so glad our team continues to provide a positive, informative experience. We truly appreciate your trust in us and look forward to serving you again!

June 25, 2025

Traded in my 24 maverick hybrid that I bought from them for a 25 hybrid with awd very happy with the the hole process and all of people involved were very friendly and helpful More

by Kevindrisley28
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bill Green and all others involved
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Jun 25, 2025 -

Champaign Ford City responded

Thank you for sharing your experience, Kevin. We’re so glad to hear you’re happy with your new hybrid and that the trade-in process went smoothly. It’s great to know our team made the experience easy and welcoming. We truly appreciate your continued business and look forward to serving you again in the future!

June 23, 2025

We traveled over 8 hours round trip for this purchase and it was with every mile! Todd Barrowman in performance sales and Zac Bensyl in finance were fantastic to deal with! More

by Tim F
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Barrowman, Zac Bensyl
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Jun 23, 2025 -

Champaign Ford City responded

Thank you for making the long trip to do business with us, Tim! We're so glad to hear the experience was worth the drive and that our team made the process smooth and enjoyable. We truly appreciate your trust and look forward to helping you again in the future!

June 09, 2025

We had a great experience buying our used car. Our salesperson was Josh Reynolds and he was great. He was no pressure and allowed us to decide on our own. He also did not try to up-sale us with More

by Springfield04
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Josh Reynolds
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Jun 09, 2025 -

Champaign Ford City responded

Thank you for sharing your experience! We're so glad to hear that Josh provided a no-pressure, customer-focused approach and helped make the process smooth and comfortable. It's great to know you'd recommend us—and Josh—to your family and friends. We truly appreciate your trust and hope you enjoy your vehicle!

May 31, 2025

I was able to get my truck in in three days. Service was quick...in and out in less than two hours. nick kept us informed and explained one issue we need to keep an eye on. More

by gstanek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Report | Print
Jun 02, 2025 -

Champaign Ford City responded

Thank you for sharing your experience with us! We're glad to hear we were able to get your truck in quickly and have you back on the road in under two hours. Nick will appreciate the shoutout—he always aims to keep our customers informed and comfortable with their service decisions. If you ever have questions or need anything down the road, don’t hesitate to reach out. We're here for you!

May 23, 2025

My service appointment went great, scheduling was easy and service was great. Nick did an excellent job for me. More

by jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Report | Print
May 23, 2025 -

Champaign Ford City responded

Thank you for the great review, Jeff! We appreciate your business and look forward to seeing you again. Have a terrific weekend!

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