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Champaign Ford City

Champaign, IL

4.7
483 Reviews

701 W Marketview Dr

Champaign, IL

61822

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Showing 483 reviews

November 07, 2024

I feel very comfortable with Ford City that they are(will) be checking my Auto over completely and I will not encounter any unexpected problems. More

by Scotties
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gale Chaney
Nov 07, 2024 -

Champaign Ford City responded

Thank you for your trust in us! We’re committed to providing thorough, reliable service, and it’s great to hear that you feel confident in our care for your vehicle. Our team takes pride in ensuring everything is in top shape so you can drive with peace of mind. We’re here whenever you need us!

October 15, 2024

Management and sales personnel are very pleasant, knowledgeable and responsive. Always great customer service. We stick with this dealer even though we live away because of the great customer servi More

by rzindars3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dean and Gale
Oct 22, 2024 -

Champaign Ford City responded

Thank you for your loyalty and for sharing such positive feedback! We’re thrilled to hear that our teams great customer service has kept you coming back even from a distance. It’s our pleasure to serve you, and we truly appreciate your continued trust in us. We look forward to taking care of your needs for many more years!

October 12, 2024

My first time buying from this dealership and was very pleased, salesman was very friendly, along with the sales manager, and finance officer, but the best part was quality and condition of my purchase, More

by sparky.1957
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don't remember names
Oct 14, 2024 -

Champaign Ford City responded

Thank you for sharing your experience! We’re thrilled to hear that your first time buying from us was a success and that you’re pleased with the quality and condition of your purchase. It’s wonderful to know that our sales team, sales and finance managers made the process smooth and enjoyable. Your satisfaction is our top priority, and we look forward to continuing to meet your expectations in the future!

September 30, 2024

I hadn't purchased a vehicle in many years and was dreading the process. Todd Barrowman made the experience the opposite of my initial expectations. He made everything pleasant and smooth from the te More

by htieffel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Barrowman, Zach
Sep 30, 2024 -

Champaign Ford City responded

Thank you for your kind words! We’re thrilled to hear Todd made the car-buying process such a positive experience for you, especially after your initial concerns. We take pride in making things smooth and stress-free, and we appreciate your recommendation of Todd and Champaign Ford City!

August 14, 2024

Costumer service it is fantastic, very knowledgeable, accessible, time it matters, very polite and I am very thankful!! More

by huancaangel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I don't remember his name, but he was fantastic
Aug 16, 2024 -

Champaign Ford City responded

Thank you for taking the time to let us know how we did! We really appreciate you being a customer and we're here for you anytime. Have a great weekend!

August 11, 2024

Jesse was very friendly and helpful. The experience with everyone we had was very pleasant. More

by grdref
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse, Miller
Aug 12, 2024 -

Champaign Ford City responded

Thank you for sharing your thoughts amidst your busy schedule. Wishing you a fantastic day ahead!

August 10, 2024

Ford city was helpful, knowledgeable and friendly. I discovered a problem with my new car and they fixed it as soon as possible and provided me with a "loaner" while my car was being worked on. I More

by JOA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason
Aug 12, 2024 -

Champaign Ford City responded

We're truly grateful for your fantastic rating and feedback. Your support means the world to us. Should you ever need anything down the road, don't hesitate to reach out.

August 08, 2024

Gayle was great! He went over the new technology in the edge. Highly recommend Gayle and Ford. More

by spfaab
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gayle
Aug 08, 2024 -

Champaign Ford City responded

Thank you so much for your review! If you ever have further questions, please don't hesitate to reach out! We're happy to help!

August 08, 2024

It was a smooth and fast process. Great to do business with them! I highly recommend Champaign Ford City. More

by jrosslawncare
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lexi, Gayle and Jim
Aug 08, 2024 -

Champaign Ford City responded

Thank you so much for taking the time to send in this praise, so glad you had a great experience! Take care!

August 05, 2024

Fantastic people, no pressure. They worked hard to make everything right for us and we are very happy More

by jgillespie44
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Noble and is boss and the entire team
Aug 05, 2024 -

Champaign Ford City responded

We love to hear this! Thank you so much for your rating and feedback. We hope you have a fantastic week!

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