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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,563 Reviews

1,563 Reviews of Certified Benz & Beemer - Service Center

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August 26, 2024

Bryan in service was wonderful ,He took care Of all my needs ,great service! Charles forker autogroup More

by Azforker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

Certified Benz & Beemer responded

Dear Azforker: Thanks so much for sharing about Bryan's wonderful customer service with our Service Department. We are grateful for your business and look forward to the pleasure of assisting you again in the future

August 25, 2024

The service experience I had with Certified Benz and Beemer was exceptional. The advisor Heather was very communicative and attentive to my vehicle concerns. She followed up with me and provided me a ve More

by temperentinfo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Gaetke
Aug 25, 2024 -

Certified Benz & Beemer responded

Dear temperentinfo: We couldn't be more pleased to hear how well you were treated by Heather and our Service Department. We are glad that you felt we took exceptional care of your BMW. Thanks for giving CBB the opportunity to serve you as well as recommending our services to others. We look forward to the pleasure of assisting you again in the future.

August 15, 2024

Very easy to work with BMW Dealership. Excellent, Fast, and HAPPY , PROUD! EXCELLENT STAFF GREAT More

by Yvette Banuelos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frankie and Juan Gutierrez
Aug 16, 2024 -

Certified Benz & Beemer responded

Dear Yvette: We really appreciate your 5 Star review! Thanks for sharing how Danny helped you have such a quick and easy BMW purchase. We are grateful for your kind words and support. Please let us know when we can ever assist you again in the future.

August 13, 2024

Excellent service Saturday by Heather at CBB in the service department! Got me in for a weekend appointment working with my schedule to get my battery replaced. Super communicative and helpful! More

by Roxy90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather
Aug 14, 2024 -

Certified Benz & Beemer responded

Dear Roxy90: We really appreciate you taking the time to share your compliments on the excellent customer service that Heather provided for you in our Service Department. Your kind words and support mean so much to us. Please let us know when we can provide you with another 5 Star experience in the future.

August 13, 2024

Scott was fantastic to work with. He worked everything out ahead of time and came in on his day off to complete the sale on my day off. I really appreciate his time, hard work getting More

by Laruerm09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Abramson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Certified Benz & Beemer responded

Dear Laruerm09: You are very welcome and thank you for sharing your compliments of Scott's outstanding customer service. We are grateful for the opportunity to earn your business and for your recommendation of Scott and CBB to your friends and family. Please let us know when we can ever assist you again in the future.

August 05, 2024

Excellent service with reasonable pricing. When looking for a highend vehicle with a personal touch CBB is the place. More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Certified Benz & Beemer responded

Dear Rob: We love your review! Thanks for sharing about the 5 Star customer service that Bryan provided for you. We are glad you appreciated our pricing as well. We are grateful for your business and look forward to the pleasure of assisting you again.

August 05, 2024

Heather was absolutely phenomenal. She returned calls immediately and kept me informed of the progress of the repairs. More

by docflume
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather
Aug 06, 2024 -

Certified Benz & Beemer responded

Dear docflume: We are delighted that Heather was so helpful in our Service Department. Thanks for your kind words and support. Please let us know when we can ever assist you again.

August 04, 2024

Second car I’ve purchased from CBB. Brought my BMW in for oil change service. They are the best! I waited while service was being done. Lots of nice cars to look at while I was waiting. More

by jsmcmahan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Andrews
Aug 04, 2024 -

Certified Benz & Beemer responded

Dear jsmcmahan: We love to hear from our repeat customers! Thanks for sharing this time about the 5 Star customers service that Marcus provided for you in our Service Department. We are grateful for your continued support and look forward to being there for you in the future.

August 02, 2024

Superb customer service and attention to detail. Bryan took the time to explain the process. He also went the extra mile with our extended warranty company to get the best support possible. More

by fp1626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2024 -

Certified Benz & Beemer responded

Dear fp1626: We love hearing how well Bryan took great care of you in our Service Department! We really appreciate your kind words and support. Please let us know when we can ever assist you again in the future.

August 02, 2024

Big help! Thanks for the assistance! Pleasure to work with and talk to. Thanks again! More

by Spurdy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tuan Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2024 -

Certified Benz & Beemer responded

Dear Spurdy: You are very welcome and thank you for your 5 Star review! We are glad that Tuan was so friendly and helpful. We are grateful for the opportunity to serve you and look forward to being there for you in the future.

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