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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,613 Reviews
Call Service Center (888) 553-7071

1,613 Reviews of Certified Benz & Beemer - Service Center

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December 16, 2024

Brian has always made our experience smooth and easy! We will always bring our car to Brian/certified benz&beemed More

by DemetriusBanks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
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Dec 18, 2024 -

Certified Benz & Beemer responded

Dear DemetriusBanks: We really appreciate your 5 Star review! Thanks for sharing how easy Bryan always makes your visits to our Service Department. Your continued support means so much to us. Please let us know when we can have the pleasure of working with you again. Happy Holidays!

December 13, 2024

I bought my porches there very happy and please with the service department! Thanks BB More

by Sosexykim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Woodyard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Ede
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Sullivan
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Dec 15, 2024 -

Certified Benz & Beemer responded

Dear Sosexykim: You are so very welcome and thank you so much for your continued support! We are delighted that you are happy with our Service Department as well. We look forward to being there for you to assist with all of your future automotive needs. Best wishes for the Holidays!

December 10, 2024

Ron and Dave provided excellent customer service to me on the first servicing of my vehicle. Not only did they shuttle me to my office on time, my vehicle was also delivered ahead of time and clean and read More

by Tbowen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron, Dave
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Dec 12, 2024 -

Certified Benz & Beemer responded

Dear Tbowen: We really appreciate you sharing your positive feedback regarding Ron and Dave with us. Thanks so much for sharing about your 5 Star experience with our Service Department. We are grateful for your business and look forward to being there for you in the future. Happy Holidays!

December 09, 2024

Love their dealership and their service. Have bought 2 vehicles from them now and I think their service department is outstanding. More

by Drigmahn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Sullivan
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Dec 09, 2024 -

Certified Benz & Beemer responded

Dear Drigmahn: We love to hear from our repeat Sales customers and are delighted that you have appreciated using our Service Department as well. We are grateful for your continued support and look forward to being there for you to assist with all of your future automotive needs. Best wishes for the Holidays!

December 09, 2024

Marcus was the Service Advisor and he was wonderful and efficient with my vehicle. I definitely will be coming back anytime my car needs fixing.Excellent work 🙌🏽 More

by huhihuwa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2024 -

Certified Benz & Beemer responded

Dear huhihuwa: We could not be happier to hear how well Marcus treated you with your recent visit to our Service Department. Thanks so much for your high praise and support. We look forward to the pleasure of assisting you again in the future. Best wishes for the Holidays!

December 08, 2024

Service writer Marcus was great! He took time to explain what work had been done on our recently acquired BMW by the previous owner. He had good recommendations for service going f More

by andy.m1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2024 -

Certified Benz & Beemer responded

Dear andy.m1: Thanks so much for your 5 Star review! We love hearing how friendly and helpful Marcus was with your recent visit to our Service Department. We are grateful for your business and excited that you intend to come back again in the future. we will strive to provide you with another 5 Star experience when you do. Best wishes for the Holidays!

December 06, 2024

The staff was very helpful and professional starting with Jocelyn and when it was completed. More

by Josepholesky814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jocelyn
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Dec 08, 2024 -

Certified Benz & Beemer responded

Dear Josepholesky814: Thanks so much for your 5 Star review! We are delighted that Jocelyn and the CBB team were able to take care of your needs in our Service Department. We appreciate your business and look forward to being there for you in the future. Happy Holidays!

December 04, 2024

Brian Sullivan in services is one of the best things at certified Benz And Beemer. More

by Romeo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Al Taay, Bryan Sullivan
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November 28, 2024

Marcus got my tires replaced in one day. Got me back on road before the holiday. Great job More

by jsummers288
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2024 -

Certified Benz & Beemer responded

Dear jsummers288: Thanks so much for your 5 Star review! We are delighted to hear that Marcus and the Service team were able to get you taken care so quickly. Your kind words and support mean a lot to us. Please let us know when we can assist you again, whether in sales or in service.

November 27, 2024

The Service Staff at CBB has always kept their word regarding costs and time to repair. They maintain a high level of communication and let me know of unforeseen issues mid-repair. More

by Tide Roller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Grady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2024 -

Certified Benz & Beemer responded

Dear Tide Roller: Thanks so much for sharing about how you have been treated by our Service Department when you have brought your vehicle in for service. We are grateful for your continued support and look forward to being there for you in the future.

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