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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,566 Reviews

1,566 Reviews of Certified Benz & Beemer - Service Center

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May 13, 2020

Excellent service experience with Morgan! All of my car service needs were handled in a professional and timely manner. I will definitely be back again! More

by Tina28
Recommend Dealer
Yes
Employees Worked With
Morgan McLeod
May 14, 2020 -

Certified Benz & Beemer responded

Dear Tina28: We really appreciate that you shared about your excellent experience with Morgan and our Service Department. We are grateful for your patronage and are excited to hear that you will be coming back again! We look forward to providing you with the same level of service on your next visit.

May 12, 2020

I brought in my vehicle in and Morgan took amazing care of me once again. I will continue to bring all of my vehicles here for now on! More

by E46M3
Recommend Dealer
Yes
Employees Worked With
Morgan McLeod
May 12, 2020 -

Certified Benz & Beemer responded

Dear E46M3: We love to hear from our repeat customers! We are glad that Morgan did another amazing job. Thanks so much for your continued support and we are excited that you will be bringing all of your vehicles to CBB. We look forward to being there for you.

May 10, 2020

Great work by Collin in service !Picking up my car after Great work by Collin in service ! Picking up my car after having repairs - felt like a new car. If you’re buying a new car, alway buyer their warra More

by HappyBuyer
Recommend Dealer
Yes
Employees Worked With
Collin Moore
May 12, 2020 -

Certified Benz & Beemer responded

Dear HappyBuyer: Thanks so much for the 5 Star review! We are so happy to hear about Collin's excellent customer service and that you were able to find great value with the warranty that you purchased. We are grateful for your business and hope to have the pleasure of helping you again in the future.

May 07, 2020

Rich provided excellent service, thank you. I bought my car & extended warranty from CBB and am happy so far. Hope they maintain the level of service. More

by Hemant
Recommend Dealer
Yes
Employees Worked With
Rich Roberts
May 08, 2020 -

Certified Benz & Beemer responded

Dear Hemant: Thanks so much for choosing CBB and for the 5 Star review! It's great to hear that you are happy and received such excellent service. We will aim to provide you with the same level of customer service on your next visit.

May 06, 2020

I had to take my car in for warranty work, Colin was awesome, kept me up to date on the progress, and when it came back from the paint shop, it wasn’t up to his standards. So he sent it back. Colin ma More

by rhonda0709
Recommend Dealer
Yes
Employees Worked With
Tyson Muse, Collin Moore
May 07, 2020 -

Certified Benz & Beemer responded

Dear rhonda0709: Thanks so much for the 5 Star review! It's great to hear about the awesome customer service that Collin provided for you. We are glad that we could make things right regarding the paint issue. We really appreciate your business and look forward to provide you with the same level o service on your next visit.

May 05, 2020

Our service advisor, Rich, was a pleasure to work with. He explained everything that needed to be repaired now and what we could wait on. More

by CarDad
Recommend Dealer
Yes
Employees Worked With
Rich Roberts
May 06, 2020 -

Certified Benz & Beemer responded

Dear CarDad: Thanks for taking the time to share your compliments on Rich's excellent customer service! We really appreciate your support and look forward to delivering another 5 Star experience on your next visit.

May 05, 2020

Service was completed quickly and as promised. They helped me coordinate regular maintenance with a windshield replacement which was very helpful. I was able to mark everything off my list in one visit More

by Sophalot
Recommend Dealer
Yes
Employees Worked With
Rich Roberts
May 07, 2020 -

Certified Benz & Beemer responded

Dear Sophalot: Our top priority is customer satisfaction and your kind feedback reaffirms our efforts at delivering excellent service. We are happy to hear that Rich was so helpful in getting everything completed as promised. Thanks so much for choosing CBB and we hope to have the opportunity to assist you again.

May 02, 2020

I will definitely recommend the CBB service department to my friends and family. The shop is clean and organized. Everyone is very friendly and helpful. More

by Moorehouse
Recommend Dealer
Yes
Employees Worked With
Steve Ede
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Moore
May 03, 2020 -

Certified Benz & Beemer responded

Dear Moorehouse: Thanks so much for the 5 Star review! We could be more pleased that you would recommend CBB to your friends and family, We really appreciate your support and hope to have the pleasure of helping you again.

May 01, 2020

Morgan did great job working with our warranty on several items on our vehicle. Good follow up as well during the period the car was in for service and repair. More

by Susan
Recommend Dealer
Yes
Employees Worked With
Morgan McLeod
May 02, 2020 -

Certified Benz & Beemer responded

Dear Susan: At CBB, our top priority is customer satisfaction and your kind feedback reaffirms our efforts at providing excellent customer service. Thanks so much for your business and we look forward to helping you again in the future.

April 30, 2020

Service was smooth and easy. There were no surprises or work done that I hadn’t approved. I couldn’t leave the car and they provided a nice loaner. More

by Gadgetman
Recommend Dealer
Yes
Employees Worked With
Main reason I come here is know and trust Chuck Glass, Morgan McLeod
May 01, 2020 -

Certified Benz & Beemer responded

Dear Gadgetman: Thanks for sharing your feedback with us. We are delighted that the service was quick and easy and you liked your loaner vehicle. We are grateful for your business and hope to have the opportunity to assist you again.

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