Certified Benz & Beemer - Service Center
Scottsdale, AZ
1,623 Reviews of Certified Benz & Beemer - Service Center
Rich at service department is always curious and professional, never had any issues with minor repairs to my X3 , I love my BMW , thank you! professional, never had any issues with minor repairs to my X3 , I love my BMW , thank you! More
Great salesman gave me all the information I needed and more great dealership I would definitely do business with them again Very ideal environment to deal with business more great dealership I would definitely do business with them again Very ideal environment to deal with business More
The personal are always inviting and eager to please. I recently purchased my BMW and will be a repeat customer in the future. Keep up the good work! recently purchased my BMW and will be a repeat customer in the future. Keep up the good work! More
Dropped off car per scheduled date at 10:30 am and was informed that my 30 min work would take all day because they were overbooked. They gave me a loaner and after I didn’t hear from them I called at 4:0 informed that my 30 min work would take all day because they were overbooked. They gave me a loaner and after I didn’t hear from them I called at 4:00 pm and was told that it was done and would be washed and ready after 5 pm. When we arrived at 5:30 the car was ready but it had NOT been washed and there was trash on the dash. Mercedes dealership would have never done this. Plus the work was not done correctly. On my return visit to correct the tint issue on 8/25 my experience with the service department was very satisfactory. When the car was ready for pickup I could tell that the tint had been properly installed and my car was cleaned and detailed. Tyson was very engaged to make sure my experience was perfect and it was. More
Great service, my vehicle was ready when it was promised and my advisor went above and beyond by making sure that the replacement part arrived and was installed first thing. and my advisor went above and beyond by making sure that the replacement part arrived and was installed first thing. More
Morgan was a great help! Very knowledgeable and paid attention to detail for all of my requests. Made me very comfortable in leaving my vehicle and knowing that everything would be taken care of. attention to detail for all of my requests. Made me very comfortable in leaving my vehicle and knowing that everything would be taken care of. More
Great Service Department We purchased our BMW a year ago and recently returned to have our windows tinted. Rich in the service department was friendly and helpful from our ini We purchased our BMW a year ago and recently returned to have our windows tinted. Rich in the service department was friendly and helpful from our initial phone call to handing us our key fob on completion. We appreciated his professional approach through the entire process. More