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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,565 Reviews

1,565 Reviews of Certified Benz & Beemer - Service Center

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May 24, 2021

Bryan was great, easy in and out Service experience. Nice to know I have a great Service contact person. Highly recommend him. Work performed was above my expectations. Thank you Bryan!! More

by AFRANCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Manahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
David James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Sullivan, Paul Marschall
May 25, 2021 -

Certified Benz & Beemer responded

Dear AFRANCO: You are very welcome and thanks so much for letting our customers know how easy Bryan made your visit to our Service Department. We are glad that we were able to exceed your expectations and that you would recommend CBB to others. We really appreciate your business and look forward to being there for you in the future.

May 21, 2021

It was a seamless experience. Drop off and pick up were It was a seamless experience. Drop off and pick up were smooth. Internet wi-fi is available, as is water and other beverages. Much appreciated! More

by robert.nagle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
May 22, 2021 -

Certified Benz & Beemer responded

Dear Robert: We really appreciate you taking the time to share your feedback regarding your recent visit to our Service Department. We are glad that you had such a good experience/ Thanks so much for your kind words and support. Please do not hesitate to let us know when we can provide you with another 5 Star experience in the future.

May 21, 2021

Bryan is great super friendly, and knowledgeable, got my car serviced washed and ready to go in record time,Bryan and the service department is a big reason I give CBB my business for the past 5 years More

by ESTUARDO ESCOBAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
May 22, 2021 -

Certified Benz & Beemer responded

Dear Estuardo: We love to hear from our repeat customers. It's great to hear how well Bryan treats you when you bring your vehicle in to get service. Thanks so much for your continued patronage. We sincerely look forward to being there to assist you with all of your future automotive needs.

May 21, 2021

Awesome service! Bryan was absolutely amazing and kept me in the loop with the progress of my car and made sure to try a cheaper fix rather than spending a lot of money on a whole new transmission. Instead o More

by nickohner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
May 22, 2021 -

Certified Benz & Beemer responded

Dear Nickohner: What an awesome review too! We cannot thank you enough for taking the time to let our customers know how well you were treated by Bryan and the Service Department. It's great to hear that he was able to helped resolve the issues you had with your transmission without the need of an expensive repair. Thanks so much for your continued support! We look forward to being there for you to assist with all of your automotive needs, whether in sales or again in service.

May 18, 2021

Jacob was an extremely professional and knowledgeable salesman. He helped me find the car I truly was satisfied with. Thank you Jacob! Much success to you! More

by ljmadrid56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Autry
May 18, 2021 -

Certified Benz & Beemer responded

Dear ljmadrid56: You are very welcome and thanks so much for choosing CBB! We are delighted that Jacob was so helpful with your recent purchase. Please let us know when we can provide you with another 5 Star experience in the future.

May 18, 2021

Collin did a great job! He was super nice and made the experience very enjoyable. He had great communication and kept us well informed during the process of getting our car fixed More

by Jadepino
Recommend Dealer
Yes
Employees Worked With
Collin Moore
May 19, 2021 -

Certified Benz & Beemer responded

Dear Jadepino: Thanks for sharing your compliments on Collin's excellent customer service. We are glad that he was so communicative and helped you have a 5 Star experience. We are grateful for your business and look forward to providing you with another high quality experience on your next visit.

May 15, 2021

I love my new car. I appreciate you having the patience to finding my perfect vehicle. You were soo polite and helpful! Even taking the time on your day off to assist me!! I can’t say thank you enough! But More

by Zacharyjohnson196
Recommend Dealer
Yes
Employees Worked With
Brandon Schneider, Matthew Finkenberg
May 07, 2021

I trust them with ALL my cars whether a Benz or Beemer! Driving a Jeep 2014 SRT and I couldn't be happier with their service. Collin is awesome and makes it easy for me as I like to text due to a busy sc More

by gostrovsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
May 10, 2021 -

Certified Benz & Beemer responded

Dear gostrovsky: We really appreciate your kind words and support! Thanks for sharing your feedback with us regarding our Service Department. It's great to hear how well Collin takes care of you and that you will be returning to CBB in the future.

May 06, 2021

Rich was excellent it keeping me up to date on the progress of the repairs. He also assisted with pushing the extended warranty reimbursements through. More

by Cartop88!$
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Roberts
May 06, 2021 -

Certified Benz & Beemer responded

Dear Cartop88!$: Thanks so much for the 5 Star review! We are glad that Rich was so helpful and communicative with your Service visit. We really appreciate your business and look forward to assisting you again.

May 06, 2021

Rich made sure are vehicle was serviced properly and made sure we received all the services that were still covered by by our service plan. He also made recommendations for future services needed. He was ver More

by Smiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Roberts
May 06, 2021 -

Certified Benz & Beemer responded

Dear Smiller: We couldn't be happier to hear that Rich was so helpful with your recent visit to our Service Department. Thanks so much for choosing CBB and we look forward to providing you with another 5 Star experience on your next visit.

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