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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,565 Reviews

1,565 Reviews of Certified Benz & Beemer - Service Center

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August 04, 2021

Great same day service, Bryan was great to work with. Everything we talked about was done with no surprises on time and a nice clean car at pickup More

by Chadbarrett67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
Aug 04, 2021 -

Certified Benz & Beemer responded

Dear Chadbarrett67: We really appreciate you taking the time to share your feedback with us. Thanks for letting is know that Bryan and the Service Department provided great same day service for you. We are grateful for your business and look forward to providing you with another 5 Star experience on your next visit.

August 02, 2021

Always professional, friendly and provide great service. I would highly recommend buying from and doing business with Certified B and B. Rich in the Service department was fantastic and had really good comm More

by MpW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Roberts
Aug 03, 2021 -

Certified Benz & Beemer responded

Dear MpW: You are welcome and thanks for sharing how well you were treated by Rich and the CBB Service Department. We are grateful for your kind review and support. Please do not hesitate to let us know when we can ever assist you again in the future.

July 28, 2021

Collin was as professional as they come. Quick turnaround time w/loaner car and kept me updated throughout the process. Def an asset to CBB More

by Randall2181
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Jul 29, 2021 -

Certified Benz & Beemer responded

Dear Randall2181: We really appreciate you taking the time to compliment the excellent customer service that Collin provided for you. We agree that he is a valuable member of the CBB team! Thanks so much for choosing CBB and we look forward to delivering another 5 Star experience for you on your next visit.

July 22, 2021

Service has always been high quality and efficient. Waiting area is quiet and clean. Collin is helpful and knowledgeable; takes time to explain if one has questions. More

by louise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Jul 25, 2021 -

Certified Benz & Beemer responded

Dear Louise: We love hearing from our repeat customers! Thanks for sharing how helpful Collin has been to explain your Service needs. We are glad you like our waiting area as well. We really appreciate your business and look forward to being there for you in the future.

July 16, 2021

I brought in my car for services and Collin was my advisor. Friendliest and easiest place I’ve been to so far. Definitely will be back More

by Diego
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Jul 19, 2021 -

Certified Benz & Beemer responded

Dear Diego: We love hearing how friendly and easy your visit was to our Service Department. It's great that Collin was so helpful and that you definitely intend to return. We are grateful for your business and look forward to providing you with more 5 Star treatment on your next visit.

July 14, 2021

I had reservations of not going to the dealership and I had reservations of not going to the dealership and using an alternative. I called and Made an appointment based on their ratings And from the firs More

by noleen55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Jul 16, 2021 -

Certified Benz & Beemer responded

Dear noleen55: We really appreciate you sharing your compliments of Collin with us. We agree that Collin is a major asset of CBB and we are glad that you appreciated his help. Thanks for choosing CBB and we hope to have the pleasure of working with you again.

July 14, 2021

Certified Benz and beamers do a great job servicing my vehicle, Collin is always taking care of me. I am coming back for future services. More

by Ivan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Jul 16, 2021 -

Certified Benz & Beemer responded

Dear Ivan: We really appreciate you sharing your feedback regarding our Service Department with us. Thanks so much for choosing CBB and we are excited that you intend to return again in the future. Please let us know when we can ever assist you again in the future.

July 14, 2021

Great experience. They looked at everything I was concerned about and serviced the car promptly. Will definitely be coming back next time. Thank you very much More

by spadafora.d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore, Rich Roberts
Jul 16, 2021 -

Certified Benz & Beemer responded

Dear spadafora.d: You are very welcome and thanks so much for sharing about your great experience using our Service Department. Thanks for choosing CBB and we are delighted to hear that you will be returning in the future.

July 13, 2021

Five stars once again! The customer care, communication, work done to my vehicle, ease of setting up for a loaner vehicle by Jodi and handling of warranty work was all expertly done by the staff at Certi More

by Tim S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jodi, Collin Moore
Jul 15, 2021 -

Certified Benz & Beemer responded

Dear Tim: What a nice review! Thanks for letting our customers know how well everything was organized and performed by our Service Department. We are glad that Collin went above and beyond and that Jodi made things so easy for you. We are grateful for your continued patronage and look forward to being there for you in the future.

July 13, 2021

My SUV needed a big repair the day before we were to go on vacation. Colin saved the day and got it done so we could leave town on time. Thx! You’re the BEST! More

by Cindy F.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore, Morgan McLeod
Jul 15, 2021 -

Certified Benz & Beemer responded

Dear Cindy: We are so glad that we were able to take care of your repairs before your recent vacation! Thanks for sharing your compliment on Collin's excellent customer service. We are grateful for your business and look forward to being there to assist you again with all of your automotive needs.

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