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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,619 Reviews

1,619 Reviews of Certified Benz & Beemer - Service Center

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October 21, 2022

Tyrel was our Service Center coordinator and was outstanding in keeping us updated and helping keep the service be prompt. More

by jrgmb11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyrel
Oct 23, 2022 -

Certified Benz & Beemer responded

Dear jrgmb11: We are so glad that Tyrel was so friendly and helpful with your recent visit to our Service Department. We are grateful for your business and look forward to being there for you in the future.

October 07, 2022

Everything was great: easy to make appointment, high quality of service, great communication, reasonable price. More

by Jajphx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Roberts
Oct 16, 2022 -

Certified Benz & Beemer responded

Dear Jajphx: Thanks so much for your kind words about our Service Department. We are glad that we could assist you and look forward to providing you with another 5 Star experience on your next visit.

October 01, 2022

By far, the friendliest dealer I've been to. Everyone at CBB are very helpful and courteous. Thank you again Andy, for reaching out and helping with the purchase of a 2016 Land Rover Range Rover More

by Frankieg2200
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Manahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddy Jaime
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Wade
Oct 16, 2022 -

Certified Benz & Beemer responded

Dear Frankieg2200: You are very welcome and thank you for sharing about your Land Rover purchase. We are glad that Andy and the entire CBB staff were so friendly and helpful during the process. Thanks for choosing CBB and we look forward to the pleasure of working with you again.

September 30, 2022

Service department is professional and detailed. The video walkthrough of the vehicles multi point inspection was very helpful! More

by Griffinhall1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Roberts
Oct 16, 2022 -

Certified Benz & Beemer responded

Dear Griffinhall1: We really appreciate your 5 Star review for our Service Department. Many of our customers appreciate the video walk-through as you did. Thanks so much for your kind words and support. Please let us know when we can ever assist you again in the future.

September 08, 2022

CBB is the only dealership I prefer to go to for all my car needs and purchases. The staff there are genuine and always make the experience great! Brian specifically in the Service Depart has always gone a More

by lizabethmayy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Sullivan, Rich Roberts, Sara Al Taay
Sep 09, 2022 -

Certified Benz & Beemer responded

Dear lizabethmayy: We cannot thank you enough for sharing your experiences with our customers! We are glad that Bryan in Service as well as our Sales team have regularly provided you with 5 Star customer service. Thanks so much for your continued patronage and we look forward to being there to assist you with all your automotive needs.

September 07, 2022

Prompt and efficient. I had an appointment for service. They got me in and out More

by Ms. Ronni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyrell
Sep 08, 2022 -

Certified Benz & Beemer responded

Dear Ms. Ronni: Thanks for the 5 Star review! We are glad that your visit to our Service Department was so quick and easy. We really appreciate your business and look forward to being there for you in the future.

September 01, 2022

This dealership is amazing Very knowledgeable people, helpful and friendly.I will recommend to all family and friends More

by slava63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kirkwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Ede
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Sullivan
Sep 01, 2022 -

Certified Benz & Beemer responded

Dear slava63: We really appreciate your 5 Star review! Thanks for sharing about how well you were treated by the CBB team. We are so grateful for your business as well as your kind recommendation of CBB to your friends and family. Please let us know when we can ever assist them (and you again!!!) in the future.

August 31, 2022

I had a wonderful experience. The service was prompt and customer service was excellent. Service provided was explained in detail. More

by Qtpie1248
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Ball
Sep 01, 2022 -

Certified Benz & Beemer responded

Dear Qtpie1248: We really appreciate your sharing about your wonderful experience working with Dan in our Service Department. We are thankful for your patronage and look forward to being there for you in the future, whether in Service or when you are in the market for your next vehicle.

August 25, 2022

Advisor Rich was excellent . He was in constant communication with me as the techs diagnosed which auxiliary battery I needed. Rich called me multiple times with the updates and More

by Maddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Roberts
Aug 28, 2022 -

Certified Benz & Beemer responded

Dear Maddy: We really appreciate you taking the time to share your feedback regarding your experience with our Service Department. It's great that Rich was so communicative with the status of your repair. Thanks so much for your patronage and we look forward to providing you with another 5 Star experience on your next visit.

July 31, 2022

Mike Grady was fair, professional and a pleasure to deal with. I shopped my vehicle to several other dealers, these are the best guys i dealt with. More

by tim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Grady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Certified Benz & Beemer responded

Dear Tim: We strive to provide our customers with excellent service and are so glad that you appreciated that from Mike in our Acquisitions Department. Thanks so much for the kind words and support. Please let us know when we can ever assist you again, whether in Sales or in Service.

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