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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,565 Reviews

1,565 Reviews of Certified Benz & Beemer - Service Center

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August 31, 2021

From day one, Bryan Sullivan has been there above and beyond! In every aspect, not only in explaining me what my vehicle had gone through but a detailed description of why and how it happen and what to m More

by Guillermo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
Aug 31, 2021 -

Certified Benz & Beemer responded

Dear Guillermo: We pride ourselves in providing outstanding customer service and are glad that you appreciated that from Bryan. Thanks so much for your very kind words and support. We hope to have the pleasure of working with you again in the future.

August 31, 2021

Collin is always very helpful and friendly. Every time I have questions I call him. I also love how the deal ship has snacks and a nice lobby area for customers. More

by Mariaggrace1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Sep 01, 2021 -

Certified Benz & Beemer responded

Dear Mariaggrace1: We really appreciate you sharing your feedback with us. It's nice that Collin is always so helpful and we are glad that you liked our snacks. (Our customers tell us they love our freshly baked cookies!) Thanks so much for your continued patronage too. We look forward to being there to assist you with all of your future automotive needs.

August 28, 2021

Our experience with Collin in service was better than fresh cornbread in a bowl of hot chili. He and the service team diagnosed the problem quicker than an Alabama squirrel at a state fair food truck. We More

by Danbryanharris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Aug 30, 2021 -

Certified Benz & Beemer responded

Dear Danbryanharris: On behalf of Collin and CBB, you are very welcome. We absolutely love your metaphors and that you were so happy with the customer service that Collin provided, Thanks so much for your kind words and support. We look forward to providing you with another 5 Star experience on your next visit.

August 24, 2021

Great service! I can trust them to make the needed repair at a fair price. Bryan took care to understand issue and keep me informed along the way. Very pleasant and easy interactions. More

by Found great InfinitiQX60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
Aug 25, 2021 -

Certified Benz & Beemer responded

Dear Found Great Infiniti: We really appreciate you sharing how well Bryan took care of you in our Service Department and that your repairs were completed at a fair price. Thanks for choosing CBB and we hope to have the pleasure of working with you again.

August 20, 2021

Fantastic service and follow through. Easy to make an appointment, quick turnaround. Appreciated the loaner. Thanks Rich! More

by PJ from Chitown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Roberts
Aug 20, 2021 -

Certified Benz & Beemer responded

Dear PJ: You are very welcome and thanks for letting our customers know about how good your experience was with our Service Department. We are grateful for your business and look forward to providing you with another 5 Star experience on your next visit.

August 19, 2021

Never been here before, but I will be back. Fantastic service, and I will recommend you to all my German car friends. Collin is a true pro, He kept me constantly appraised of work needed, progress, and e More

by bischmann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Aug 20, 2021 -

Certified Benz & Beemer responded

Dear bischmann: Thanks so much for sharing your feedback with us! We are delighted that Collin was so friendly and communicative with your recent visit to our Service Department. We are glad that liked our concierge service and that your vehicle runs and your vehicle runs great. We really appreciate your business as well as your recommendation of CBB to others. Please let us know when we can ever assist you again in the future.

August 19, 2021

Always good, honest and fast service here at Certified Benz and Beemer. Collin Moore is an outstanding service advisor. We take all our cars here! 5 stars More

by Sarah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Aug 19, 2021 -

Certified Benz & Beemer responded

Dear Sarah: We really appreciate your kind words and continued patronage. It's nice to hear that Collin always take such good care of you when you. Thanks so much for your support and we look forward to being there for you in the future.

August 17, 2021

Each experience I’ve had, from buying the vehicle to having maintenance work performed, has been met with employees who are courteous, professional, and strive to achieve my satisfaction. I live several More

by Jrichlove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
Aug 18, 2021 -

Certified Benz & Beemer responded

Dear Jrichlove: What a beautiful review! Thanks so much for sharing about your multiple experiences with CBB. We are glad that you have found it worth your time to come from several hours away to have us assist you. We are so grateful for your kind words and continued support. We look forward to being there to help you with all of your future automotive needs.

August 12, 2021

Bryan our service manager has been an excellent source and has gone out of his way to help us every time that we’ve needed. More

by Dangelica1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
Aug 15, 2021 -

Certified Benz & Beemer responded

Dear Dangelica1: We really appreciate you taking the time to share your compliment of Bryan's excellent customer service. Thanks for your business and we look forward to providing you with another 5 Star experience on your next visit.

August 05, 2021

Collin is great to work with.. He is not my regular service representative. Collin helped me out and treated me like his own clients.. His very helpful. More

by Ms. Remy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Aug 06, 2021 -

Certified Benz & Beemer responded

Dear Ms. Remy: Thanks so much for sharing how friendly and helpful that Collin was with your recent visit to our Service Department. We are grateful for your business and hope to have the pleasure of working with you again.

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