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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,564 Reviews

1,564 Reviews of Certified Benz & Beemer - Service Center

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March 03, 2022

Always have a great experience here! Morgan has been helping with my services since I purchased my car from here in 2020 and I truly appreciate his professionalism and honestly! More

by Harlean.ahuja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan McLeod
Mar 03, 2022 -

Certified Benz & Beemer responded

Dear Harlean.ahuja: We love to hear from our repeat customers! Thanks for the positive shout-out for Morgan's great customer service. We appreciate your continued patronage and look forward to being there to assist you with all of your future automotive needs.

February 16, 2022

Rich went above and beyond to help me out with my vehicle today. I got my car back in a reasonable time and in great shape. I will definitely bring my car here for any maintenance needs. More

by palimitchell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Roberts
Feb 18, 2022 -

Certified Benz & Beemer responded

Dear palimitchell: We are happy to hear that Rich went above and beyond to assist you with your car maintenance in our Service Department. Thanks so much for business and we are excited that you will be returning in the future. We look forward to providing you with another 5 Star experience when you do.

February 13, 2022

Took my "new to me" Porsche in to CBB to have some warranty work performed. I have to say that I've never before received such good customer service and follow up from a auto dealership as I did from More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan, Howard Kulman
Feb 14, 2022 -

Certified Benz & Beemer responded

Dear Jeff: Your review makes our day! It's great that you shared about your experiences working with Howard in Sales and Bryan in Service. It is our pleasure to provide you with 5 Star service. Thanks so much for your kind words and support. We look forward to being there for you to assist with all of your future automotive needs.

January 21, 2022

Great customer service. Easy to work with. They make the process painless and very easy More

by novamedsys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Roberts
Jan 22, 2022 -

Certified Benz & Beemer responded

Dearnovamedsys: We are so glad that Rich and the Service Department made things so quick and easy. We appreciate your business and look forward to helping you again in the future.

January 19, 2022

Thanks for the video, that is awesome. I wasn’t expecting this, but really appreciate this extra touch. More

by Sdolph456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Jan 19, 2022 -

Certified Benz & Beemer responded

Dear Sdolph456: You are very welcome! We are glad that you appreciated the video of your vehicle. We are grateful for your business and look forward to working with you again.

Jan 20, 2022 -

Sdolph456 responded

Thanks Benz and Beemer for taking great care of my vehicle and me. Much appreciated!! Susan Dolph

January 15, 2022

Great communication and excellent service. All of my questions were answered quickly and professionally. My vehicle was cleaned and looked great when I picked it up. More

by Stewball
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Jan 16, 2022 -

Certified Benz & Beemer responded

Dear Stewball: Thanks so much for the 5 Star review! We are glad that your visit to our Service Department was such a good one. We really appreciate your business and look forward to being there for you in the future.

December 25, 2021

Always the best service, and I’ll shop another car with Nick sometime soon again More

by Hank Hu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Roberts, Nick Radavich
Dec 26, 2021 -

Certified Benz & Beemer responded

Dear Hank: Thanks so much for the 5 Star review. We are glad that you continue to appreciate our customer service. We also appreciate your patronage and look forward to being there for you in the future.

December 21, 2021

In and out for an oil change service was both friendly and expedient will return for detail next More

by Detroit812
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan McLeod
Dec 21, 2021 -

Certified Benz & Beemer responded

Dear Detroit812: Thanks so much for the 5 Star review! We are glad that we could expediently handle your oil change. We appreciate your business and look forward to helping you again.

December 16, 2021

Always easy to deal with and get in and out whether the need is simple or complex. Appreciate their service More

by pacemanjdv2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Roberts
Dec 16, 2021 -

Certified Benz & Beemer responded

Dear pacemanjdv2015: Thanks so much for the 5 Star review! We are glad that we have been able to make your visits to our Service Department as easy as possible. We are grateful for your continued confidence and patronage. Please let us know when we can ever assist you again, whether in Service or when you are in the market for your next vehicle.

December 16, 2021

I went to the dealership for my first service on my Porsche Macan S. My service advisor was Richard Roberts. He and his staff were outstanding. The best customer service and care for my vehicle. He More

by peggielois
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Roberts
Dec 16, 2021 -

Certified Benz & Beemer responded

Dear peggielois: We love your wonderful review too! We really appreciate you taking the time to let our customers know about how well you were treated by Rich and our team in the CBB Service Department. Thanks so much for your very kind words and support! Please do not hesitate to let us know when we can ever assist you again.

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