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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,564 Reviews

1,564 Reviews of Certified Benz & Beemer - Service Center

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September 07, 2022

Prompt and efficient. I had an appointment for service. They got me in and out More

by Ms. Ronni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyrell
Sep 08, 2022 -

Certified Benz & Beemer responded

Dear Ms. Ronni: Thanks for the 5 Star review! We are glad that your visit to our Service Department was so quick and easy. We really appreciate your business and look forward to being there for you in the future.

September 01, 2022

This dealership is amazing Very knowledgeable people, helpful and friendly.I will recommend to all family and friends More

by slava63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kirkwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Ede
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Sullivan
Sep 01, 2022 -

Certified Benz & Beemer responded

Dear slava63: We really appreciate your 5 Star review! Thanks for sharing about how well you were treated by the CBB team. We are so grateful for your business as well as your kind recommendation of CBB to your friends and family. Please let us know when we can ever assist them (and you again!!!) in the future.

August 31, 2022

I had a wonderful experience. The service was prompt and customer service was excellent. Service provided was explained in detail. More

by Qtpie1248
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Ball
Sep 01, 2022 -

Certified Benz & Beemer responded

Dear Qtpie1248: We really appreciate your sharing about your wonderful experience working with Dan in our Service Department. We are thankful for your patronage and look forward to being there for you in the future, whether in Service or when you are in the market for your next vehicle.

August 25, 2022

Advisor Rich was excellent . He was in constant communication with me as the techs diagnosed which auxiliary battery I needed. Rich called me multiple times with the updates and More

by Maddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Roberts
Aug 28, 2022 -

Certified Benz & Beemer responded

Dear Maddy: We really appreciate you taking the time to share your feedback regarding your experience with our Service Department. It's great that Rich was so communicative with the status of your repair. Thanks so much for your patronage and we look forward to providing you with another 5 Star experience on your next visit.

July 31, 2022

Mike Grady was fair, professional and a pleasure to deal with. I shopped my vehicle to several other dealers, these are the best guys i dealt with. More

by tim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Grady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Certified Benz & Beemer responded

Dear Tim: We strive to provide our customers with excellent service and are so glad that you appreciated that from Mike in our Acquisitions Department. Thanks so much for the kind words and support. Please let us know when we can ever assist you again, whether in Sales or in Service.

May 09, 2022

Wonderful service experience. Travis Woodyard was very helpful and went above beyond to accommodate me. With every question i had, Travis was able to provide an answer. Thank you More

by mmiletta1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Woodyard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2022 -

Certified Benz & Beemer responded

Dear mmiletta1: You are very welcome and thanks so much for your 5 Star review. We are glad that Travis was so friendly and helpful with your service needs. We really appreciate your business and look forward to helping you again.

May 06, 2022

Bryan Sullivan was AMAZING and that’s no bs. That’s the kind of service we can expect from Certified B&B. Absolutely AMAZING!!!! Thanks again Bryan. More

by pridetracy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron (shuttle driver), Bryan Sullivan
May 08, 2022 -

Certified Benz & Beemer responded

Dear pridetracy: You are very welcome and thanks so much for the kind compliments of Bryan's customer service. We are grateful for your kind words and support. Please let us know when we can ever assist you again in the future.

April 07, 2022

I have had a great experience working with Andy who sold me my car. Rich Roberts in the Service Department. In fact, they give you a really cool video of your car while it’s being looked at by the technic More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Roberts, Jodi Ede
Apr 07, 2022 -

Certified Benz & Beemer responded

Dear Paul: We really appreciate you taking the time to share your positive feedback on both our Sales and Service Departments. It's so nice to hear how helpful Andy, Rich and Jodi have been. Thanks so much for your very kind words and support. Please let us know when we can ever assist you again in the future,

March 21, 2022

Morgan was awesome very helpful for out of towner especially !! Very professional and understanding of unique situation but also helpful !! More

by Tony D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan McLeod
Mar 22, 2022 -

Certified Benz & Beemer responded

Dear Tony D: We strive to provide our customers with outstanding service and are so glad that you appreciated that from Morgan. It's great to hear that we could help you with your situation. Thanks so much for letting CBB assist you. We hope that we can assist you again in the future.

March 17, 2022

Robert did an exceptional performance while assisting me in my search for a new vehicle. The departments at CBB communicated well and which made for an amazing experience. More

by JP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kirkwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Sullivan, Steve Wade
Mar 17, 2022 -

Certified Benz & Beemer responded

Dear JP: Thanks so much for the 5 Star review! We are glad that Robert and the CBB team was able to help you have an amazing car buying experience. We really appreciate your patronage and look forward to the pleasure of working with you again.

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