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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,565 Reviews

1,565 Reviews of Certified Benz & Beemer - Service Center

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June 30, 2014

Fantastic!!!! I brought our 2nd Mercedes in for service and received the Best service ever from Tyson Muse!!!!They even took me to mall while servicing my car. This More

by mkanderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyson Muse, Tyson Muse
Jul 07, 2014 -

Certified Benz & Beemer responded

We love to hear compliments like your and it only makes us work harder to make your experience with Certified Benz and Beemer to be a positive one. We definitely appreciate that you think we are the best. Thanks!

June 24, 2014

Repair the staff is super friendly and very eager to help. I always feel good about taking my car here for any repairs because they always check everything o More

by a4shinne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June 18, 2014

good service Tyson was very helpful and professional. He was quick to take my calls. He explained what was going on with the car and the repair process in a way I More

by stanolds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyson Muse
Jun 24, 2014 -

Certified Benz & Beemer responded

Thank you for the kind words. We do try our best to communicate with our customers who bring their vehicles in for service so they know what services are needed. Certified Benz and Beemer wants to be there for your future needs, whether for sales or service.

June 14, 2014

Great Service Advisor! Travis was very easy to work with and great at communicating the process of serving my car. I will defiantly be coming back and sending all my friends More

by AbbieR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 23, 2014 -

Certified Benz & Beemer responded

Thank you for the kind words, Abbie. We do strive to communicate with our customers who bring their vehicles in for service. Certified Benz and Beemer does appreciate your willingness to refer your friends to our dealership, whether for sales or service.

June 06, 2014

Great attention and service from CBB We arrived in Scottsdale from out of town when our A/C system went down in 100+degree weather. We contacted our mechanic in California who referred More

by markw8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 12, 2014 -

Certified Benz & Beemer responded

While we are sorry to hear about your recent A/C problems, we are glad that Certified Benz and Beemer was able to get your problem quickly fixed for you. We appreciate you letting us know about your satisfaction with the work that was done and the attention you received. We look forward to helping you with any of your future vehicle needs.

June 01, 2014

car service experience I am writing this review to compliment Travis in service. It was a pleasure working with him. He is knowledgeable about cars and the service needed.W More

by sunnyaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 11, 2014 -

Certified Benz & Beemer responded

Thank you for taking to time to let us know how we are doing. We do strive to listen to our customers and provide them with a positive experience, whether it be in sales or in service.

Jun 12, 2014 -

Certified Benz & Beemer responded

Thank you for letting us know that we were able to take good care of your Mercedes. We do try to communicate with our customers whenever they bring their vehicles in for service. We look forward to assisting you in the future when the need arises.

May 27, 2014

service visit A few problems with used vehicle i purchased..took a few visits to get it fixed...Tony worked with me to to get the problem fixed. More

by mesmira
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Tony Lombardo
May 25, 2014

Awesome Great Service I will tell my friends an family about this awesome dealership no hassle at all it was great look forward to buying my next car with the More

by Cheetahgurl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Berrin Biggot, Berrin Bigott
May 18, 2014

Representatives All representatives were helpful in solving my immediate concerns. Very happy with the service received. Thank you for your initiative and quick respo More

by Bmwcc0185
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Service group , Tony Lombardo
March 20, 2014

I bought a car from CBB and it needed a little front end & stereo work. I brought it to Maurice told him what I was experiencing and he took care of the rest. When the stereo parts were going to be delayed More

by mikea74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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