Certified Benz & Beemer - Service Center

Average I wasn't offered a rental car when my car was at the shop having warranty work repaired. I was told they were "out of rentals" and that was the end of I wasn't offered a rental car when my car was at the shop having warranty work repaired. I was told they were "out of rentals" and that was the end of it. No other options offered. Very inconvenient. If you want your customers happy, you need to make sure you can provide them either a shuttle or reliable transportation such as a rental. More

Additional work I had some additional work done on one of the two vehicles that I purchased last month. Andy went above and beyond to make sure everything was take I had some additional work done on one of the two vehicles that I purchased last month. Andy went above and beyond to make sure everything was taken care of and all my questions and concerns were addressed. More

Great communication I haven't always been pleased with the level of service I have received at B&B, but Val was great. She helped me through the warranty process when th I haven't always been pleased with the level of service I have received at B&B, but Val was great. She helped me through the warranty process when the transmission went out in my vehicle and kept me in the loop throughout the process. Unfortunately parts aren't always easy to come by for my 2008 Land Rover so it took a while for my car to be returned, but she arranged for a loaner vehicle right away and let me know whenever the timing changed. Her level of service has changed my mind about bringing my car into B&B when needed. More

service Service was timely, thorough and fair. The Acura was an older model where the cruise control was inoperable. It wasn't repaired because the required Service was timely, thorough and fair. The Acura was an older model where the cruise control was inoperable. It wasn't repaired because the required parts were no longer available. More

Engine light on dash came on unexpectiedly I went to the Service Department of Certified Benz & Beemers and was promptly met by Tyson. I explained what had happened and he said that he would g I went to the Service Department of Certified Benz & Beemers and was promptly met by Tyson. I explained what had happened and he said that he would get someone on it right away. Within 30 minutes he came to me and said that the light came on because I needed an oil change. He also discovered that a tire sensor was not giving a proper reading so he had that fixed as well. Tyson handled everything in a very professional manner and I was back on the road in a very short time. I highly recommend Certified Benz & Beemer's Service. More

They fixed an earlier mistake and have earned my trust. I bought a 2014 Ranger Rover sport here four months ago. I had an initial problem with worn brakes on the car when I brought it in for its first ser I bought a 2014 Ranger Rover sport here four months ago. I had an initial problem with worn brakes on the car when I brought it in for its first service but the team at certified B&B went out of their way to handle the issue for me. They even covered the expense. This is a strong team of management and ownership that clearly care about how their brand is perceived by customers. i recommend them highly. More

very friendly and no pressure to buy found the car listing online and called within 30mins or so they had the car ready to go for the test drive. there was no pressure to buy and i ended found the car listing online and called within 30mins or so they had the car ready to go for the test drive. there was no pressure to buy and i ended up calling back the next morning and he was very friendly on the phone. overall he was very friendly and kept my budget in mind. More

Service The vehicle was delivered with an air bag sensor issue. I called immediately and made arraignments to get the vehicle back into the Service Center. My The vehicle was delivered with an air bag sensor issue. I called immediately and made arraignments to get the vehicle back into the Service Center. My wife and I drove 3 hours to get to CBB. Once there we were treated like family!! Junior Quintana took care of us while we waited for our loaner car to go back home. I wouldn't think of purchasing a car from any other dealer except from Certified Benz & Beemer. Whether you want the Ferrari or a Ford, the staff treats you the same respect!! My wife and I couldn't be happier! I only wish we lived closer so I could look at cars at CBB more often!! Thank you again for treating us like family!! This was the best buying experience and repair experience. Can't wait to buy my next car from CBB!!! More

Amazing service! I bought my car from Danny a couple years ago and the experience was smooth and flawless. He went out of his way to help me find exactly what I needed I bought my car from Danny a couple years ago and the experience was smooth and flawless. He went out of his way to help me find exactly what I needed. This is the only place I go to get my oil changed and car serviced because the customer service is excellent and Tyson always works around my schedule. Highly recommend this place! More