Certified Benz & Beemer - Service Center
Scottsdale, AZ
1,565 Reviews of Certified Benz & Beemer - Service Center
No problems at all! I took my car in for a touch up and asked Tyson to check a few things for me if he had time. Not only did he look into it but he fixed it really quick I took my car in for a touch up and asked Tyson to check a few things for me if he had time. Not only did he look into it but he fixed it really quickly. Great customer service. More
Outstanding Cust. Service by Service Writer Bryan Sullivan From the moment I met with Service Writer Bryan Sullivan on Thursday until the time I picked up my vehicle earlier this evening, Bryan provided outsta From the moment I met with Service Writer Bryan Sullivan on Thursday until the time I picked up my vehicle earlier this evening, Bryan provided outstanding customer service. For anyone who brings their vehicle to Certified Benz & Beemer for service/repair, I would highly recommend you deal with Bryan. By far this was the best experience I have ever had with a car dealer needed I needed repair to my vehicle. More
Wonderful Service Alex was great to work with. He didn't rush me into making a decision. He kept on showing me cars to make sure I was buying what I wanted. I kept goi Alex was great to work with. He didn't rush me into making a decision. He kept on showing me cars to make sure I was buying what I wanted. I kept going back to see the same cars over and over and he encouraged it. The next day he was ready for my to test drive several cars. By far is the best customer service at a dealership I have ever had. As a matter of fact two different Mercedes dealerships in Denver would not give me the time of the day. At that point I figured Arizona would be a good choice to buy a car. Thank you Alex. More
Love my car! I recently had the pleasure of working with James Valentine. He helped me find a white 2011 Mercedes Benz E350. Mine had been totaled in the AT FAUL I recently had the pleasure of working with James Valentine. He helped me find a white 2011 Mercedes Benz E350. Mine had been totaled in the AT FAULT state of Nevada (I was a No FAULT California resident for nearly 30 years), and it had belonged to my mother who passed away in 2012. James was very professional, dligent and told me exactly what I needed to do. I received a great price, had the car shipped to avoid paying "too much" sales tax (in 2 states), and the car arrived safely on Christmas Day! I really love the new car, and would do a deal with James again in the future. More
professional,courteous service Our routine oil change & vehicle inspection was handled in a timely manner on a busy day when the service staff was short-handed. Isaac arranged trans Our routine oil change & vehicle inspection was handled in a timely manner on a busy day when the service staff was short-handed. Isaac arranged transportation for my wife and me to a nearby shopping center where we passed the time. Maxwell, our driver, was very courteous When we returned we were told the car was in excellent condition and no additional work was required. The car was cleaner than when we arrived (not spotless but OK) and we left very satisfied with the experience. More
Finally satisfied Thank you to Isaac Moya and Tony Lombardo. I purchased a used car with several hidden defects, which were finally fixed within the warranty period. Thank you to Isaac Moya and Tony Lombardo. I purchased a used car with several hidden defects, which were finally fixed within the warranty period. We have had some though moments, but the overall experience has been good. This dealership has backed their committment and warranty, and, at the end of the day, got my customer satisfaction. More
Unbelievable Service & Best Bar None This company went above and beyond to help me with repairs and a very nice loaner car. The service a person receives at this dealership is like no ot This company went above and beyond to help me with repairs and a very nice loaner car. The service a person receives at this dealership is like no other in the world. Everyone is kind; they help you understand and take the worry out of everything. No one is pushy or rude, which is a big plus when going to a dealership!! The entire work force there is very professional, very courteous, and will go to great lengths to satisfy any needs you may have. I write this review with great pleasure and honor. I would HIGHLY recommend this company for all of your purchase/service needs. You will never be disappointed. More
Nice car and service! Really good service and price! I got my first car here, it was a used one. However, it was out of my expectation, everything was really good! Really good service and price! I got my first car here, it was a used one. However, it was out of my expectation, everything was really good! More
Best service hands down. I have bought two cars at certified benson beemer, not only is the process of buying a car extremely easy but the sales guys are friendly and not push I have bought two cars at certified benson beemer, not only is the process of buying a car extremely easy but the sales guys are friendly and not pushy. I have my Vette and Mercedes serviced there, Maurice has been great he is friendly honest and efficient. They have s new guy in service Isaac Moya great guy knowledgeable friendy, he is a perfect addition to a great staff. More
EXCELLENT!! Service Department Experience Customer for LIFE! I'm writing this review because it very deserving. I'm the proud mother of twin daughters that recently graduated from ASU. Their reward was to get I'm writing this review because it very deserving. I'm the proud mother of twin daughters that recently graduated from ASU. Their reward was to get TWO new cars. We stumbled on Certified Benz and Beamers on our way to another car dealer. The minute we entered the building the atmosphere was perfect and we were treated with the utmost respect. I've never been to a car dealership where the owner greets you and genuinely cares. Bottom line my girls were approved for TWO cars one each of course. Since then the service has not changed. The service department...what can I say...have been OVER caring. I live in CA and just knowing they're not being taken advantage of , gives me peace of mind. When Travis was promoted we had the pleasure of dealing with ISAAC MOY in the service dept....WOW! He's so professional and clearly loves what he does.It's a no brainer about this company if you want EXCELLENT sales /service or just advice about QUALITY cars....NO PRESSURE....Certified Benz and Beamer is the VERY BEST!! More