Certified Benz & Beemer - Service Center

very friendly and no pressure to buy found the car listing online and called within 30mins or so they had the car ready to go for the test drive. there was no pressure to buy and i ended found the car listing online and called within 30mins or so they had the car ready to go for the test drive. there was no pressure to buy and i ended up calling back the next morning and he was very friendly on the phone. overall he was very friendly and kept my budget in mind. More

Service The vehicle was delivered with an air bag sensor issue. I called immediately and made arraignments to get the vehicle back into the Service Center. My The vehicle was delivered with an air bag sensor issue. I called immediately and made arraignments to get the vehicle back into the Service Center. My wife and I drove 3 hours to get to CBB. Once there we were treated like family!! Junior Quintana took care of us while we waited for our loaner car to go back home. I wouldn't think of purchasing a car from any other dealer except from Certified Benz & Beemer. Whether you want the Ferrari or a Ford, the staff treats you the same respect!! My wife and I couldn't be happier! I only wish we lived closer so I could look at cars at CBB more often!! Thank you again for treating us like family!! This was the best buying experience and repair experience. Can't wait to buy my next car from CBB!!! More

Amazing service! I bought my car from Danny a couple years ago and the experience was smooth and flawless. He went out of his way to help me find exactly what I needed I bought my car from Danny a couple years ago and the experience was smooth and flawless. He went out of his way to help me find exactly what I needed. This is the only place I go to get my oil changed and car serviced because the customer service is excellent and Tyson always works around my schedule. Highly recommend this place! More

First Service Visit We recently bought our car from CBB and needed some warranty work performed. Bryan was very helpful. He understands what customer service is and tru We recently bought our car from CBB and needed some warranty work performed. Bryan was very helpful. He understands what customer service is and truly cared about delivering quality service. More

Great Experience The service department has helped a lot after we purchased an older vehicle here. They helped make the best of a bad situation, and we plan on rewardi The service department has helped a lot after we purchased an older vehicle here. They helped make the best of a bad situation, and we plan on rewarding them with our loyalty. Great customer service in the entire establishment and Tyson has always been a pleasure to work with. They do their best to take care of their customers. More

Jaguar service I had a very satisfying experience at Certified Benz and Beemer. My service advisor, Tyson Muse, went out of his way to make my experience as hassle f I had a very satisfying experience at Certified Benz and Beemer. My service advisor, Tyson Muse, went out of his way to make my experience as hassle free as possible. I'll be back. More

Tyson gave me great service! I've owned 7 BMWs' during my life and have most of them serviced at the BMW dealerships. The last couple of times they gave me firm bids, only to cal I've owned 7 BMWs' during my life and have most of them serviced at the BMW dealerships. The last couple of times they gave me firm bids, only to call with additional work that they said was needed. Not a problem the first time it happened, but it bothered me when it became a trend...this was after they had looked at the car and gave me a firm quote, I wasn't happy. I started looking for alternative service for my car and there were good reviews for Certified Benz and Beemer, so I dropped by their Service Department and talked with Tyson Muse. I explained my position and he agreed. Tyson had the car analyzed and gave me a quote, which included some work that might be needed once they had it apart. I agreed, and left the car with them. Making a short story long...when I picked up the car...it ran like new...and Tyson got it back to me...Under the bid by $480...as some of the work was NOT needed once they got it apart. Needless to say, I will be a return customer...I give them five stars out of five stars for service, quality of workmanship, and prompt execution...and six stars for honesty. If I were the owner of Certified Benz...I'd remember Tyson around Christmas...cause he knows how to treat customers!!! More

Service on my car Tyson Muse was my Service Manager that provided excellent customer service. I waited a bit, which I had expected to do this, but then Tyson realized Tyson Muse was my Service Manager that provided excellent customer service. I waited a bit, which I had expected to do this, but then Tyson realized it was going to take a bit longer to service my car, as they detected more then what I was anticipating. He quickly had a rental car for me to use to get back to work, and although it took a few days, my car had the service it needed and the rental car was a breeze. More

Service on my 2008 BMW X5 was handled quickly, efficiently. The service manager, Tyson, was readily able to diagnose the problem, and, not only did he complete the estimated work in the timeframe quoted, but he The service manager, Tyson, was readily able to diagnose the problem, and, not only did he complete the estimated work in the timeframe quoted, but he also was able to troubleshoot a problem I did not know existed and was able to rectify that one as well. A superior experience with a well-reputed organization. I highly recommend this company to anyone searching for a hi=end automobile and experience. More