Certified Benz & Beemer - Service Center

Post Buying service visit We purchased our car and had a great sales experience, once the car was brought back into dealer for service due to oil light coming on and car stalli We purchased our car and had a great sales experience, once the car was brought back into dealer for service due to oil light coming on and car stalling it was not a good experience! We were told over and over "could not replicate light issue, when we finally could get in touch with service advisor, finally I asked about a fuel service (Charged us 218.00), problem still there, Got a call that car was complete, found car outside, Hot, Dirty, ding in quarter panel, could not find service advisor, waited 20 minutes, finally another advisor (Not ours) helped us to the cashier to pay for fuel service, could not find cashier, so advisor had to run credit card. Went outside to hot, dirty car, first thing, Oil light was on! Not a good experience CBB, Sales is great, Service is terrible. Took car to another service department, did oil service (Charged fee) now car is fine with no oil light. Thanks Derek More

Brian Sullivan; Service Advisor As always Brian Sullivan took care of my vehicle as well as made sure my girlfriend and I felt at home during our wait. We were in getting the car ser As always Brian Sullivan took care of my vehicle as well as made sure my girlfriend and I felt at home during our wait. We were in getting the car serviced before a trip to California, and Mr Sullivan made sure everything was good to go so we would have a safe trip. He even called 21 Sept to see how our trip went and to see how the car was. More

Good and efficient experience Bought a GLK 350 from them, Really fast and efficient process, easy to talk and no xxxxxxxx. Enjoy this purchase experience, Jamie is really helpful a Bought a GLK 350 from them, Really fast and efficient process, easy to talk and no xxxxxxxx. Enjoy this purchase experience, Jamie is really helpful and I appreciate that. But I gotta to say they really need some cleaning guys who is responsible and serious to their work, cause the interior of the car is kinda dirty. That's it. More

excellent service! The team was very professional, understanding, and flexible of my schedule. The price was just right, and I'm satisfied with their hard work, and s The team was very professional, understanding, and flexible of my schedule. The price was just right, and I'm satisfied with their hard work, and service. More

Professional and fair Replacement of struts on 05 Mini Cooper S was fine. Detailing shop had damaged stripes. Repaired at no cost to me, except 4 trips to Svc Ctr. and Go Replacement of struts on 05 Mini Cooper S was fine. Detailing shop had damaged stripes. Repaired at no cost to me, except 4 trips to Svc Ctr. and Go Green. More

First Class Service We have been shopping for a car for several months. I have never come across a more friendly and impressive dealership in our car buying experiences. We have been shopping for a car for several months. I have never come across a more friendly and impressive dealership in our car buying experiences. Travis took the time to educate me on the different cars I was interested in and was more than helpful in answering any of my questions. The other salesman there were equally helpful. I loved the hassle free experience and will highly recommend to anyone looking for a luxury car to go to Certified Benz and Beemer. Thank you Travis for your excellent service. I LOVE my new car! More

Dealership Honored Their Commitment To Customer Service I purchased at 2009 BMW 535I in October 2014. I have had a few issues with the vehicle, and almost a year later the dealership has repaired the vehic I purchased at 2009 BMW 535I in October 2014. I have had a few issues with the vehicle, and almost a year later the dealership has repaired the vehicle. More

Great I was surprised and pleased at how efficient and thorough they were in taking care of my car. They communicated with me throughout the long process. I was surprised and pleased at how efficient and thorough they were in taking care of my car. They communicated with me throughout the long process. Great experience. More

Excellent customer support After purchasing my Chevy pickup at CBB, I had my mechanic give it a thorough inspection. There were a few minor items noted, so I sent the inspection After purchasing my Chevy pickup at CBB, I had my mechanic give it a thorough inspection. There were a few minor items noted, so I sent the inspection report to Bryan and asked him they could be taken care of. He had everything fixed in a short amount of time. Great customer support! More

service was prompt and under estimtate Tyson my service Manager was friendly, knowledgable and understood my needs. Service was done promptly, within the time frame I was informed of and e Tyson my service Manager was friendly, knowledgable and understood my needs. Service was done promptly, within the time frame I was informed of and even came in under budget. More