Certified Benz & Beemer - Service Center

Service Department still #1!!! Brian Sullivan worked again to ensure that my visit was as easy as possible. He is always friendly, I can contact him directly and he worked to line Brian Sullivan worked again to ensure that my visit was as easy as possible. He is always friendly, I can contact him directly and he worked to line my visit up to fit my lunch break. Mo, my finance guy made a point to come over and say Hi. Andy on the sales floor still really needs an attitude adjustment. More

Excellent Service I drove my son-in-law's SUV Infiniti for an oil change and front light replacement service. I was met by BRYAN SULLIVAN who was friendly, courteous, p I drove my son-in-law's SUV Infiniti for an oil change and front light replacement service. I was met by BRYAN SULLIVAN who was friendly, courteous, professional and efficient. He was super attentive as I waited for the car. I would gladly return and maybe someday purchase a car there as well. ---Marti Villatoro More

Amazing customer service ! I had to bring my car in because it had a check engine light on and was making some noise. I wasn't sure what was going on and was afraid to keep driv I had to bring my car in because it had a check engine light on and was making some noise. I wasn't sure what was going on and was afraid to keep driving it the way it was. I called the dealership and Tyson was able to get me in to have my car looked at, which made me feel so much better. He was so helpful in explaining what the men in the back were going to do to find the problem. I waited in the customer lounge area until Tyson came in with an update on what was wrong with my car. Turns out it was just some over due maintenance work, thank goodness! Tyson was so kind and patient with all my questions. I don't know much about cars but he took the time to explain everything to me, sometimes twice. Thank you Tyson for turning my fears around and getting my car in a safe working condition. I will definitely be back to see him for all my vehicle needs from now on! Thanks again! More

First Service Experience at C.B.B. I gave the C.B.B. service department a 5-star rating because they were courteous, quick and mostly fixed my car's steering issue. I came in for servic I gave the C.B.B. service department a 5-star rating because they were courteous, quick and mostly fixed my car's steering issue. I came in for service due to some severe "shimmying" and shaking in the steering wheel. According to my service advisor, they performed a road force test and adjusted accordingly. It fixed the issue; once the car has warmed up. However, I still experience minor steering "pulls" from left to right at any speed. I also discovered that my steering wheel height and depth adjustment switch was no longer working. Tyson was very nice and listened to my "complaints". I ended up setting another appointment to have the steering wheel diagnosed. Hopefully, this will take care of my steering issues. So far, I thoroughly recommend C.B.B. for your BMW service needs. I will continue to provide reviews after each visit to C.B.B. More

Air strut repair Bryan Sullivan accomodated my needs during the repair process. He went out of his way to make sure my car was delivered to my workplace 33 miles away Bryan Sullivan accomodated my needs during the repair process. He went out of his way to make sure my car was delivered to my workplace 33 miles away. Because of him, i was able to continue working and fulfill my obligation of picking up my children. I would definitely use his services again. More

Great service from Bryan Got service at 50k for my BMW X6. Brian was great every step of the way. Thanks for all the help, awesome service all the way around. Got service at 50k for my BMW X6. Brian was great every step of the way. Thanks for all the help, awesome service all the way around. More

Super experience Great service department. I always take my car to Tyson. He listens and keeps me informed at all times. Very professional. A very well run business. Great service department. I always take my car to Tyson. He listens and keeps me informed at all times. Very professional. A very well run business. More

To whom it may concern: It was the most enjoyable purchase of any auto we have ever made. We came to the dealer on a Sunday to look at a Corvette and fell in love with a SL5 It was the most enjoyable purchase of any auto we have ever made. We came to the dealer on a Sunday to look at a Corvette and fell in love with a SL55amg. Rich K. was very helpful in our purchase. He gave us plenty of room to look at a wide range of cars and was readily available when we needed information. We felt no sales pressure to purchase and were not rushed to make a decision. With the service department closed on Sunday, Rich told us to write down any concerns we had with the car and they would be addressed by the service department. We called the service department the next day and were assigned Bryan S. Bryan was a pure joy to deal with. He got us a quick appointment to look at a couple concerns we noticed when driving home Sunday night.. He answered others questions we had and took great care in making sure the concerns were corrected and made sure we were completely satisfied with our purchase. The previous owner had replaced the original radio and he called a friend at a local auto radio shop to answer questions we had with the current installed radio. This is the first time we had purchased a previously owned auto and we were a little anxious with such a purchase. However, Certified Benz and Beemer and their employees have made us very comfortable with our purchase and I would recommend them to anyone looking for a low mileage, high quality automobile. More

Brought my bmw in for service This is a great place, I was impressed with all the services at this dealership. First off I called a couple times in the morning but got the answerin This is a great place, I was impressed with all the services at this dealership. First off I called a couple times in the morning but got the answering machine,so I left a message with douts that I would get a call back for at least an hour. Well I was totally wrong in ten minutes I got a call back from Tyson at the service department, than I got another call from the service dept saying they seen that I called in the morning a couple times. Then when I got to certified Benz Beemer Tyson greated me even before they were going to open, which was a surprise most places Ive been too they don't do anything until the exact time they open. All in all I would recommend this place to anyone, staff is very friendly and the facility is super clean. Thanks again Tyson see you again. More

amazing , tremendous and excellent Dropped off my car about 2 weeks ago with Brian in service department. Honestly I have never received such a great customer service from anyone else a Dropped off my car about 2 weeks ago with Brian in service department. Honestly I have never received such a great customer service from anyone else at any of the dealerships that I have bought a car from. He really knows his stuff and actually put customers first and does anything to make things right for the customer. Everything I wanted done he never said no and just made it happen. So I would like to thank you Brian for taking good care of me when I was there. Sincerely happy More