Certified Benz & Beemer - Service Center

Positive Experience We were a little skeptical about buying a car at a dealership, we talked to Andy on the phone about a car they had on their lot, the price was a littl We were a little skeptical about buying a car at a dealership, we talked to Andy on the phone about a car they had on their lot, the price was a little over the limit of the amount we wanted to spend, but when we came to Benz and Beemer and talked to Andy in person and when we saw the car, we decided to spend the extra money. Andy was really nice, very helpful and professional. We never felt pressured to buy. We had a positive experience and definitely recommend this dealership. We also want to thank Danny Quintana, he is a wonderful person and was very helpful too. More

Service Center Received outstanding service on my Hummer H3 that was having transmission issues and the service advisor Michael Miller (referred by Tyson Muse) also Received outstanding service on my Hummer H3 that was having transmission issues and the service advisor Michael Miller (referred by Tyson Muse) also solved an ignition switch issue that triggered the security system to lock me out of my vehicle for 10mins increments. I received constant updates and a very accomodating loaner vehicle during the hiatus that my vehicle was being repaired. Will 100% use their service department again for all my warrantied issues. More

had some service work done on my Alpina B7 Service advisor Morgan coordinated some BMW service work for my Alpina B7. Work was done completely and professionally. Morgan did a great job fitting Service advisor Morgan coordinated some BMW service work for my Alpina B7. Work was done completely and professionally. Morgan did a great job fitting the service work around my schedule. This work could have been done at the BMW dealer for almost twice the price for the same BMW certified mechanics. I highly recommend Benz & Beemer. Trusted source for finding a pre-owned vehicle and for service. More

Friendlier staff than most dealerships I have purchased two cars and when it comes to bringing the car in the service center, no one beats Bryan S. He goes above and super beyond to make s I have purchased two cars and when it comes to bringing the car in the service center, no one beats Bryan S. He goes above and super beyond to make sure your taken care of. Always with a smile, great attitude, keeps you updated, let's you know when you need another oil check or whatever the car needs. Best customer service I have seen so far compared to other service centers I've been. No complaint at all, you have a question or concern, he's the right guy to ask. Thank you Bryan for all you have done for me, all the help, and thank you most of all for your friendliness. Five stars is not enough to give you, I would give you 100 star rating. More

Responsive and attentive vehicle service Brian was very helpful and on point. Prompt responses and very mindful of customer. The car was finished in a short period of time and I was able to Brian was very helpful and on point. Prompt responses and very mindful of customer. The car was finished in a short period of time and I was able to use a loaner at that time. More

Excellence from Brian Sullivan Dear Mr. Lee Grubbs: My wife and I bought an SL500 4 years ago from CBB and have had a wonderful experience with our SL500. needless to say that t Dear Mr. Lee Grubbs: My wife and I bought an SL500 4 years ago from CBB and have had a wonderful experience with our SL500. needless to say that the service and cost of maintaining such a gorgeous vehicle is expensive (It goes with the obvious). We are not new to the MB world. While the costs are expensive I have always been respected and treated like the best customer by Brian Sullivan. Brian knows that we enjoy our car and always tries to take care of our needs which is "Our wallet". Brian tries to work with us, on what the priorities of our vehicle are. We plan on what needs to be serviced and keeps us very well informed of the present past and future of our car. We feel as though he has respect for our budget and enjoyment of this excellent vehicle, We have never been pressured, scared into or looked down upon during our talks with Brian on the contrary Brian gives us the honest facts of our car. Brian knows our needs and wants. (wants are not going broke) Brian is very courteous, respectful and friendly. We feel this letter is way overdue. Brian Please keep up the great work we are happy to have you as our Mercedes Benz Advisor. Lowenski More

Professional, friendly, helpful - overall great experience! My husband surprised me with a MB a few years ago and had a fantastic, low pressure, no run around experience with the sales team. He was in and out My husband surprised me with a MB a few years ago and had a fantastic, low pressure, no run around experience with the sales team. He was in and out in less than 2 hours. Since then, we have taken my little MB to CBB for service and worked with Brian each time. Brian takes the time to explain what is wrong, what work needs to be done, what to look out for and what is the cost. We have an extended warranty, thank goodness, and have been able to have all the necessary work completed. Service - thank you for returning to the practice of putting the 'oil change in xx/xx/xxxx' back in my window! We non-mechanical folk seem to forget when it's time for fixin :) To Brian's boss - Brian is great to deal with - he understands that I don't speak car and takes time to thoroughly review what is happening each time. Give him a good raise - he has earned! More

Awesome Experience with Mike Miller I brought my BMW 535xi in today for a warranty service and had an amazing experience. I was in and out quickly as Mike worked with a sense of urgency. I brought my BMW 535xi in today for a warranty service and had an amazing experience. I was in and out quickly as Mike worked with a sense of urgency. I was able to come in on my lunch break and get the car and was in and out in minutes. I was seamlessly put in a loaner for the day and my car was done 5 hours before promised. The prices were significantly cheaper than the dealership I had been going to as well. I can't say enough about my great experience but I can say for sure that I will definitely be back for all my service work in the future. More