Certified Benz & Beemer - Service Center
Scottsdale, AZ
1,582 Reviews of Certified Benz & Beemer - Service Center
Brian Sullivan - top notch Special thanks to Brian Sullivan. He was instrumental in helping me get my BMW X6 repaired. We did a series of tests and re-checks to find the rig Special thanks to Brian Sullivan. He was instrumental in helping me get my BMW X6 repaired. We did a series of tests and re-checks to find the right problem before properly diagnosing the engine issue. The crew did an amazing job fixing the defective parts in the engine and keeping me posted along the way with updates and even pictures. Absolutely the guy to see in his department. More
Michael Miller- Outstanding Service Advisor I work in Staffing and Recruiting and I personally deal with a lot of professions/industries in a variety of states, and I can say the Michael Miller I work in Staffing and Recruiting and I personally deal with a lot of professions/industries in a variety of states, and I can say the Michael Miller has the best Customer Service. His professional attitude and demeanor is phenomenal. I would recommend anyone that takes their car into Certified Benz & Beemer to speak with Michael. He is all about good communication and transparency, which is hard to find in Arizona! He is on top of calling you/emailing you and texting you when he gets an update or status on your vehicle. Overall I was beyond satisfied with the service I received, and would tell everyone to bring their car there. More
Great service My BMW broke down. Had it towed to certified. Michael Miller was very helpful. From giving me a timely honest estimate to giving me a loaner car, he w My BMW broke down. Had it towed to certified. Michael Miller was very helpful. From giving me a timely honest estimate to giving me a loaner car, he was great to work with. This is my new shop for maintenance and repairs. More
Great Service Brought my S500 in for a Service D work over. Customer Service top notch. Michael Miller handles all my service and never disappoints. He always gets Brought my S500 in for a Service D work over. Customer Service top notch. Michael Miller handles all my service and never disappoints. He always gets the job done right More
Great Service Michael took such good care of my car by getting us scheduled and work completed in a timely manner. Thank you to all those in the service department Michael took such good care of my car by getting us scheduled and work completed in a timely manner. Thank you to all those in the service department who treat us like valued customers. More
Great service experience We came in to have brake work done as well as an oil change and were pleasantly surprised at the reasonable cost of the repair. While the vehicle was We came in to have brake work done as well as an oil change and were pleasantly surprised at the reasonable cost of the repair. While the vehicle was in the shop, they found a couple of unrelated small issues that needed addressed and were able to take care of them while still keeping to the time frame we had discussed. Very professional, friendly and efficient! More
Benz & Beemer Advantage We were pleased with the service we received from Michael Miller, Service Advisor. He was professional, courteous, and has a nice smile and neatly dr We were pleased with the service we received from Michael Miller, Service Advisor. He was professional, courteous, and has a nice smile and neatly dressed. He made us feel comfortable and listened to our concerns, which were taken care of. Our car looks like new! Elaine Christias More
CBB-Danny Quintana-Experience My visit to CBB was a little unexpected. but after doing a little research online, I found the dealership to be something that I should definitely che My visit to CBB was a little unexpected. but after doing a little research online, I found the dealership to be something that I should definitely check out. After speaking with Danny, my salesmen, I was able to find a model that I have been interested in for a while. Overall his help was both informative and a relief. If you're considering CBB, I would definitely take a quick peek around and talk with Danny. More
Bracket Repair to Hummer Service was top notch, contacted Mike Miller directly about coming in for service, he got me in the same day with a loaner. I dropped the vehicle off Service was top notch, contacted Mike Miller directly about coming in for service, he got me in the same day with a loaner. I dropped the vehicle off late Friday, Tyson Muse immediately recognized the noise and issue I was having with my vehicle. I received call Monday to get a full diagnosis from Mike, very professional and accurate on estimate of time and having everything taken care of through my warranty. Picked vehicle up, very clean and ready to go ahead of time. The customer service I get from Tyson and Mike is the reason I always go back to this dealership and refer to my coworkers and friends. More
Excellent treatment in Service department Revieved excellent treatment from service department on repairing my auto on short notice. Car was delivered repaired and clean ahead of schedule E Revieved excellent treatment from service department on repairing my auto on short notice. Car was delivered repaired and clean ahead of schedule Excellent treatment by Michael Miller. Very much appreciated. More