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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,566 Reviews

1,566 Reviews of Certified Benz & Beemer - Service Center

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June 24, 2017

Outstanding Service Professional and knowledgeable sales and service staff. Special thanks to Brian Sullivan and the rest of the crew for their attention to detail along More

by Lorraine Lynch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
Jun 25, 2017 -

Certified Benz & Beemer responded

Dear Lorraine: Thanks so much for the FIVE STAR Review! We are delighted to hear that Brian and the rest of the staff in the Service Department provided you with outstanding service and great hospitality. Please let us know when CBB can be of assistance to you again in the future.

June 22, 2017

Service Team All-Stars!!!! Micheal Miller and the service team are MVP's here! Took the all-wheel drive sleigh in for maintenance and oil change before the wife and kids take of More

by Danbryanharris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Jun 25, 2017 -

Certified Benz & Beemer responded

Dear Dan: You are so welcome! Thanks so much for the FIVE STAR Review! We are very happy to hear that Michael Miller and the rest of the Service Department team in helping you get your vehicle ready for your trip to Montana. We hope that you and your family have a wonderful trip. Please let us know if there is anything CBB can do for you in the future.

June 20, 2017

Caring Service Staff Mike Miller is a great asset to your company. He is friendly, caring and detailed in providing the service work that needs to be completed. More

by Hramos az
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Jun 22, 2017 -

Certified Benz & Beemer responded

Dear Hramos az: Thanks for taking the time to share your gracious compliments on Mike Miller's caring customer service. We are well aware how well Mike focused on treating his customers. CBB looks forward to being there for you in the future, whether for maintenance or when you are in the market for a new vehicle.

June 19, 2017

Love these guys! I've only owned my BMW for a year and a half and CB&B is the only place I've taken it! They are very thorough & very communicative. Very happy! More

by Suzanne Kranicz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Jun 22, 2017 -

Certified Benz & Beemer responded

Dear Suzanne: We really appreciate you taking the time to share your feedback with us. We are delighted that you have entrusted CBB with handling the service of your BMW and that Mike and the Service Department have delivered Five Star Service for you. Please let us know if there is anything that we can do for you in the future.

June 19, 2017

Great service! Less than a year ago, I purchased a used BMW from CB&B along with the warranty option, and when I recently took it in for service, everything was take More

by MTGirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
Jun 22, 2017 -

Certified Benz & Beemer responded

Dear MTgirl: Thanks for taking the time to share with our customers about your great experience working with Brian and CBB's Service Department. We really appreciate the feedback and look forward to helping you again in the future.

June 18, 2017

Great Experience I brought my wife's '15 MB C300 in for a 18,000 mi service. The work was completed right on time and the car was detailed and looked great. More

by carnut73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Jun 22, 2017 -

Certified Benz & Beemer responded

Dear carnut73: Thanks for taking the time to share your compliments with us on how your wife's MB C300 was handled with the Service Department. CBB looks forward to being there for you and your wife in the future, whether with maintenance or when you are in the market for your next vehicle.

June 15, 2017

High Praise for Brian Sullivan Just a quick review here to highly praise service manager Brian Sullivan. He diagnosed my GL350's problem before I got out of the car and then took c More

by Evan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
Jun 22, 2017 -

Certified Benz & Beemer responded

Dear Evan: We really appreciate the FIVE STAR Review! Thanks for sharing your high praise for Brian Sullivan in the CBB Service Department. We will be sure to share your very positive feedback with him. In the meantime, if there is anything that CBB can do for you by way of sales or service in the future, then please let us know.

June 14, 2017

Excellant sale and service. They treat you like family. Very good sales person, Andy and the service department stands behind their cars with great care. My service tech is Michael Miller who is top rated. More

by paul1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Jun 22, 2017 -

Certified Benz & Beemer responded

Dear Paul: We love to hear from our customers who tell us that they felt like they were family in dealing with CBB. Thanks for sharing that Andy was an excellent salesperson and that Michael in the Service Department was top notch. We really appreciate that you refer your family and friends to CBB and will try to extend to them the same level of service that we provided for you. Please let us know if there is anything that CBB can do for you in the future.

June 14, 2017

Great service Bryan and the service department are great, scheduled my appt. and they performed the service fast and efficiently, everyone is friendly and a very co More

by Pkudna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
Jun 22, 2017 -

Certified Benz & Beemer responded

Dear Pkudna: Thanks for taking the time to share with us your compliments on Bryan's great level of service in the Service Department. Please let us know when CBB can be of assistance to you again in the future.

June 14, 2017

I go out of my way to take my car here for servicing. I go out of my way to take my car here for servicing! I left my car at the dealership for repairs and Mike Miller handled my servicing. He was profess More

by AIMS11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Jun 22, 2017 -

Certified Benz & Beemer responded

Dear Amy: What a GREAT review! Thanks for recognizing the awesome work that Mike Miller does in the Service Department. We are so happy to hear that Mike makes the entire service process much easier for you. Please let us know when CBB can be of assistance to you in the future.

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