Certified Benz & Beemer - Service Center
Scottsdale, AZ
1,583 Reviews of Certified Benz & Beemer - Service Center
Best man! Brian Sullivan! Best service guy in town, I see him more as a friend than an employee. Always on point and takes GREAT care of me. He is one of the bi Brian Sullivan! Best service guy in town, I see him more as a friend than an employee. Always on point and takes GREAT care of me. He is one of the biggest reasons I keep my business with Certified Benz and Beemer. He is very genuine and customer focused. Thank you Brian!!! More
S-class Maintenance I've been going to this Dealership since 2013 to get my BMW serviced and now my Mercedes S-class. Had a/c problems and didn't have much time on my han I've been going to this Dealership since 2013 to get my BMW serviced and now my Mercedes S-class. Had a/c problems and didn't have much time on my hands to get it done. My service tech Mike recomended a diagostic & a/c service which took them no time to complete! Friendly staff, clean showroom/waiting room and speedy service. Better pricing than you'd get at the Big Dealership and still certified/quality service!! A-1 people. More
Will be visiting again!! Recently stopped by to have the oil changed on my BMW. Briefly spoke with Roland as I was waiting, and he provided me some wonderful information for m Recently stopped by to have the oil changed on my BMW. Briefly spoke with Roland as I was waiting, and he provided me some wonderful information for my next purchase. Once that time comes I definitely will be stopping by and hopefully purchasing from Roland. Thank you for the wonderful experience!!! More
Service after the sale The experience I had when purchasing a vehicle was very good. However, I have found that service after the sale is a real indicator of how good a deal The experience I had when purchasing a vehicle was very good. However, I have found that service after the sale is a real indicator of how good a dealership is. My experience at certified Benz and Beamer after the sale has been exceptional. There was a small cosmetic flaw with the vehicle that I purchased; the dealership was willing to work with me to get the flaw repaired. Aside from a small communication problem initially, which was rectified very quickly, the repair was done perfectly. overall I was extremely pleased with my experience and can wholeheartedly recommend this dealership. More
Excellent Service and Repair This is the best service shop anywhere. Easy to schedule. High quality. Loaner car service. Car comes back clean. Staff are fantastic and communi This is the best service shop anywhere. Easy to schedule. High quality. Loaner car service. Car comes back clean. Staff are fantastic and communicate throughout the service process. More
Excellent Service I love working with Michael Miller. He's always very professional and has excellent communication skills. He realizes that my time is very valuable an I love working with Michael Miller. He's always very professional and has excellent communication skills. He realizes that my time is very valuable and gets my issue resolved quickly. More
Excellant sale and service. They treat you like family. Wonderful service today. Michael my Service Tech took good care of my needs. Very friendly and helpful. Explained the process and work to be done for Wonderful service today. Michael my Service Tech took good care of my needs. Very friendly and helpful. Explained the process and work to be done for my approval. More
Service Awesome experience. Mike is amazing. Took less time than originally estimated. Made sure that U was fine waiting the entire time. Defiantly will be ba Awesome experience. Mike is amazing. Took less time than originally estimated. Made sure that U was fine waiting the entire time. Defiantly will be back for my next service. Thank you so much! More
Extraordinarily Responsive Mike is about the most responsive service advisor I have dealt with at any dealership. He was one of the reasons I recommended CBB to a friend of min Mike is about the most responsive service advisor I have dealt with at any dealership. He was one of the reasons I recommended CBB to a friend of mine, who then bought a Mercedes from them. More
Vehicle detail We came in for our annual detail. My service manager, Mike Miller greeted as we pulled in and opened my door. He had my detail all scheduled for me We came in for our annual detail. My service manager, Mike Miller greeted as we pulled in and opened my door. He had my detail all scheduled for me and my rental car ready. He suggested we review other potential services that should be considered at this time. We agreed to complete an oil change, radiator flush and a brake flush. The car looked great and everything was done on time. Thanks Mike. S. Hatcher More