Certified Benz & Beemer - Service Center
Scottsdale, AZ
1,614 Reviews of Certified Benz & Beemer - Service Center
I scratched the underneath of my car and had a piece of plastic hanging. I noticed this as I was driving and realized it was a Sunday where BMW service was closed. Andy approached me in the dealership and plastic hanging. I noticed this as I was driving and realized it was a Sunday where BMW service was closed. Andy approached me in the dealership and offered to take a look at my car with no hesitance. Within minutes, he temporarily fixed my issue and asked me to come in the next day to get it permanently fixed. I have never met such a kind and helpful person. I will definitely be coming back and 100% recommend Andy to anyone who needs assistance. More
Really honest and helpful service department. We live 3 hours away from our daughter and it’s nice to know we can depend on good people to take care of her car. Thank you. We live 3 hours away from our daughter and it’s nice to know we can depend on good people to take care of her car. Thank you. More
I appreciate the knowledge and hands on Brian delivers. I especially liked the show and tell regarding the part that will need replacement. And what will occur. It was great innovation for the temporary fi I especially liked the show and tell regarding the part that will need replacement. And what will occur. It was great innovation for the temporary fix. I am grateful for his expertise. Thank you. More
Great dealership and service center! The Service Advisors, Bryan and Marcus were so helpful, plus Steve, and Dale are so knowledgeable about everything on my car. I cannot recommend the The Service Advisors, Bryan and Marcus were so helpful, plus Steve, and Dale are so knowledgeable about everything on my car. I cannot recommend them highly enough. I trust CBB with all my cars! More
Marcus is my service rep and he is always so kind to me and very transparent. All the service guys here are great and I highly recommend. Quick in and out and as a woman it’s not intimidating getting my ca and very transparent. All the service guys here are great and I highly recommend. Quick in and out and as a woman it’s not intimidating getting my car service. More
Bryan was great! Very knowledgeable and informative. He prioritized the repairs I needed and what could wait. He explained everything to me and then repeated it to my Very knowledgeable and informative. He prioritized the repairs I needed and what could wait. He explained everything to me and then repeated it to my husband. He was patient and always greeted me with a smile. Connor was shy and sweet too. Great guys! More
Excellent customer service. I am very pleased how the process was fast and thorough. Will most likely to return! I am very pleased how the process was fast and thorough. Will most likely to return! More
Heather is a new service advisor for me, she is very nice and helpful, also Bryan is always friendly to me and helpful, I would highly recommend this as a place to buy and service a vehicle! The best experie and helpful, also Bryan is always friendly to me and helpful, I would highly recommend this as a place to buy and service a vehicle! The best experience I have had at a car dealership! More