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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,614 Reviews

1,614 Reviews of Certified Benz & Beemer - Service Center

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June 04, 2018

Easy in and out quality service Needed an standard service on my bmw called and mike got me in same day. Good service comfortable waiting area I was in and out a little over an hour. More

by Dcammarano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Jun 05, 2018 -

Certified Benz & Beemer responded

Dear Decammarano: Thanks for sharing with our customers about your easy in and out, high quality experience getting your BMW serviced at the CBB Service Department. It's great to hear that Mike provided good customer service and that you appreciated our affordable prices. We appreciate your support and look forward to helping you again in the future.

June 03, 2018

Great Service! Collin was very nice and knowledgeable! Fit my car in on a Saturday without much notice! I appreciate the quality work and fair price!! Awesome! More

by Natalie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Jun 05, 2018 -

Certified Benz & Beemer responded

Dear Natalie: Thank you so much for the FIVE STAR review! We are very happy to hear that he was able to provide you with great customer service. We appreciate your support and look forward to the pleasure of helping you again in the future.

June 02, 2018

Dead battery help. Nothing worse than getting into your car and finding out your battery is completely dead. I appreciated Collin taking my call and getting my car in so More

by Christine C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Jun 05, 2018 -

Certified Benz & Beemer responded

Dear Christine: You are welcome! We are delighted to hear that Collin was able to make your day by getting your battery fixed so quickly which allowed you to get back to your Saturday. We appreciate the opportunity to assist you and look forward to being there for you in the future.

June 01, 2018

Great Service I never leave reviews and felt like this was necessary due to the service I received. My whole experience was awesome! Needed service on my car and th More

by Carguy123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Jun 01, 2018 -

Certified Benz & Beemer responded

Dear Carguy123:" We are so glad that you took the time to share your feedback with us. Thanks for sharing that your whole experience with the CBB Service Department was awesome. We appreciate your support and look forward to being there for you in the future.

May 31, 2018

Above & beyond service My mother in law bought a car here & gave it to my wife about a month later. I found out she had the battery replaced after buying it but it kept dyin More

by Christine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Jun 01, 2018 -

Certified Benz & Beemer responded

Dear Christine: At CBB, we do aim to provide our customers with outstanding service and appreciate your kind words regarding Michael in that regard. We, too, greatly appreciate your business as well as your kind review. We look forward to being there for you in the future.

May 30, 2018

Awesome service! Michael M in the service department is such a pleasure to work with...he keeps you abreast of what’s happening with your vehicle and goes above and be More

by Stacyb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Jun 01, 2018 -

Certified Benz & Beemer responded

Dear Stacyb: Thanks so much for the FIVE STAR review! We will be sure to share your kind compliments of Michael's awesome customer service with him. We are glad that you chose CBB for your service needs. Please let us know when CBB can be of assistance to you in the future.

May 29, 2018

Warranty work on Mercedes Benz Collin Moore was very easy to work with and very knowledgable. He was prompt with returned calls and keeping me informed of my vehicle's service proc More

by Joesock3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Jun 01, 2018 -

Certified Benz & Beemer responded

Dear Joesock3: Thanks so much for the 5 Star review! We are glad to hear that Colling was so easy to work with and kept you informed of your car's progress. We appreciate your support and look forward to being there for you in the future.

May 27, 2018

Very informative All my questions were answered. I felt that Colin was very attentive to my and my fiance's needs. I would send my friends and family for certain. More

by Patrick72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
May 29, 2018 -

Certified Benz & Beemer responded

Dear Patrick: Thanks for sharing your feedback with us regarding your recent visit to the CBB Service Department. It's great to hear that Collin provided friendly and helpful customer service. We appreciate your business as well as your recommendations of CBB to your friends and family. We look forward to helping them (and you again) in the future.

May 26, 2018

Going the Extra Mile We went in for preventable maintenance and Collin and the staff are always professional. We had some questions when we returned for our vehicle and th More

by PDTru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ede ????? 5 Stars (Great guy! Always a pleasure to see!), Collin Moore
May 27, 2018 -

Certified Benz & Beemer responded

Dear PDTru: Thank you for your Five Star review! Thanks for sharing that CBB does try to live by its mission statement and that Collin, Steve and the CBB staff provided you with helpful and professional customer service. We are grateful for your business and hope to have the pleasure of helping you again.

May 26, 2018

First Class Service, Highly Recommend Have purchased two cars from CBB and consider them to be a top-notch organization all the way around. The sales process was very fair and straight fo More

by WA2AZgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Manahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Moore
May 27, 2018 -

Certified Benz & Beemer responded

Dear WA2AZgirl: Thank you for taking the time to write your excellent review and for being such a loyal customer. We are glad that Andy and Collin have taken good car of you in both Sales and Service. We certainly appreciate your continued support and your recommendation of CBB to others. Please let us know when we can assist you again in the future.

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