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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,618 Reviews

1,618 Reviews of Certified Benz & Beemer - Service Center

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August 09, 2018

Reapir They repaired my car quickly with providing a loaner car to drive he communication was great and they did a great job I would recommend them again. More

by jayheinrich5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Aug 11, 2018 -

Certified Benz & Beemer responded

Dear Jay: Thanks for the FIVE STAR review! We really appreciate your business and your recommendation of CBB to others,

August 09, 2018

Excellent customer service Excellent customer service! Michael Miller took care of servicing my wife’s Beemer for me the service was exceptional. Michael will always go out of More

by BmwExperience
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Aug 11, 2018 -

Certified Benz & Beemer responded

Dear BMW Experience: We really appreciate you sharing your feedback regarding our customer service with us, Thanks for sharing your compliments of Michael's excellent customer service. We are grateful for your business and hope to be there for you in the future.

August 09, 2018

Review of Benz & Beemer Service As a service adviser, Collin Moore is one great guy! The service dept. at Certified Benz and Beemer went above and beyond in figuring out why our 2012 More

by GEORGE CUYJET, SW SEDAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown, Collin Moore
Aug 22, 2018 -

Certified Benz & Beemer responded

Dear George: Thank you so much for taking the time to compliment the customer service that Collin provided for you. We are glad that you felt CBB went above and beyond for you. We sincerely appreciate your business as well as your 20 rating! Please do not hesitate to contact us should you need anything in the future.

August 09, 2018

Excellent Service Bought a beautiful Mercedes C AMG 43 last week, and brought it in to get some curb rash on the wheels cleaned up, and have door edge gaurds, and door More

by AMGURRRR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Naimul "Que" Sadeque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Moore
Aug 12, 2018 -

Certified Benz & Beemer responded

Dear AMGURRR: We appreciate you taking the time to share your feedback with us. We are delighted to hear that Collin and Que was so friendly and helpful. Thanks so much for choosing CBB. We look forward to being there for you in the future.

August 08, 2018

Great service. Professional, reliable staff. Michael Miller has been exceptional. Thanks for your great service. I will recommend this dealership to friends and rela More

by apatnelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Manahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Miller, Zak Wagner
Aug 08, 2018 -

Certified Benz & Beemer responded

Dear Apatnelli: You are most welcome! At CBB, we do strive to provide our customers with outstanding service and appreciate your kind words regarding Michael in that regard. We sincerely appreciate your patronage and hope to see you again, whether for sales or for service.

August 08, 2018

Easy and stress free Collin was extremely helpful with getting my car fixed. I have a 2014 BMW that had the fuel pump go out. Collin updated everystep of the way on how my More

by lace_233
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Aug 08, 2018 -

Certified Benz & Beemer responded

Dear lace_233: You are very welcome! We aim to provide our customers with exemplary customer service and we are glad that you appreciated that from Collin and CBB. We look forward to providing you with another FIVE STAR experience in the future.

August 08, 2018

Quality work at a fraction of the dealer Michael was amazing. They got our radiator and oil leak covered under warranty. We decided to have some other services done and they didn’t try to up More

by BMW fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gelbert
Aug 08, 2018 -

Certified Benz & Beemer responded

Dear BMW fan: Our top priority is customer satisfaction and your kind feedback reaffirms our efforts at providing our customers with excellent service. We are glad that you have been a repeat customer and look forward to being there for you in the future.

August 08, 2018

Wheel repair I noticed a few imperfections on my wheels after I purchased my 750Li and they very willing and happily scheduled my vehicle for a custom repair with More

by leozuniga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Beaman
Aug 08, 2018 -

Certified Benz & Beemer responded

Dear Leo: Your review is quite sweet as well! We are glad to hear that Chris and the team were able to get the wheel repair handled to your satisfaction. We hope you enjoy your car for years to come and keep CBB in mind should you need anything in the future.

August 07, 2018

Love Certified Benz & Beemer CBB has gone above and beyond for me and my car the past 3 years that I have been a customer. Collin Moore is more than helpful. I recommend buying fr More

by Dani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Aug 08, 2018 -

Certified Benz & Beemer responded

Dear Dani: Thanks so much for your continued patronage and for taking the time to let our customers know about the easy and efficient customer service that you have received from Certified Benz & Beemer over the last 3 years. We also really appreciate your review and your recommendation of CBB to others. Please do not hesitate to contact us should you need anything in the future.

August 07, 2018

Nothing short of awesome! Collin was so awesome in handling my baby(car) he treated it as if it were his own and everyday called me to follow up! Cannot say enough about him an More

by Addie10024
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Aug 08, 2018 -

Certified Benz & Beemer responded

Dear Addie: What an awesome review too! We are delighted that Collin provided you with outstanding customer service. We really appreciate the Five Star rating nd look forward to providing you with another Five Star experience the next time.

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