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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,619 Reviews
Call Service Center (888) 553-7071

1,619 Reviews of Certified Benz & Beemer - Service Center

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September 03, 2024

I always get Amazing Service regardless of which car I bring in. Everyone is always eager to give me the best possible service. Thank you Certified Benz & Beemer for everything you do!!! More

by cyurkovich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Ede
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Schneider, Bryan Sullivan
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Sep 04, 2024 -

Certified Benz & Beemer responded

Dear cyurkovich: You are very welcome and thank you for being such a loyal customer! We really appreciate your kind words about our Service Department. We look forward to being there for you to assist with all of your future automotive needs.

September 02, 2024

Customer service is great. Information is presented before any work is done. Mechanics do an awesome job. Pricey but they get the job done in a timely manner. More

by gregrice991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
Report | Print
Sep 02, 2024 -

Certified Benz & Beemer responded

Dear gregrice991: We are delighted that Bryan and the CBB Service Department provided you with 5 Star customer service. Thanks so much for giving CBB the opportunity to serve you. Please let us know when we can ever assist you again in the future.

September 01, 2024

Punctual, friendly, helpful . Clean, nice, great video of what they did to my car. Washed it too More

by kmwlostpond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
Report | Print
Sep 02, 2024 -

Certified Benz & Beemer responded

Dear kmwlostpond: Thanks for sharing your very positive feedback for our Service Department. We are grateful for your business and look forward to being there for you in the future.

August 31, 2024

Andy was very helpful by taking his time to work out the deal , purchasing the car from a different state it went very smoothly. More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Manahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 02, 2024 -

Certified Benz & Beemer responded

Dear Tony: We love to hear from our out-of-state customers! Thanks for sharing how easy Andy helped to make your BMW purchase. We really appreciate the opportunity to work with you and look forward to assisting you again in the future.

August 31, 2024

My wife’s ML 350 steering just ceased as she was driving in the vicinity of the dealership. She drove in and they were able to diagnose that the tensioner was broken and caused the battery to go flat as the More

by musagore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 02, 2024 -

Certified Benz & Beemer responded

Dear musagore: We really appreciate you sharing about your recent experience working with Marcus and our Service Department. We are delighted that we could help you with the problems that arose near our dealership. Your positive feedback means a lot to us, and we look forward to assisting you with all of your future automotive needs.

August 28, 2024

A fantastic experience with start to finish working with Benz & Beemer Scottsdale.They were communicative,friendly and helpful. Thank you! More

by stefananairina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 29, 2024 -

Certified Benz & Beemer responded

Dear stefananairinia: You are most certainly welcome and thank you for letting our customers know about your fantastic car buying experience! We are glad that you found our staff to be so friendly and helpful. Your very kind words and support are greatly appreciated. We look forward to being there for you to assist with all of your future automotive needs.

August 27, 2024

Heather in service was very helpful. She explained the work being done to myself and my husband for our daughters vehicle. She updated us daily on completion and the amount we were spen More

by kathyanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Gaetke
Report | Print
Aug 28, 2024 -

Certified Benz & Beemer responded

Dear kathyanne: We really appreciate you taking the time to share how well you were treated by Heather in our Service Department. Thanks so much for giving CBB the opportunity to earn your business and we look forward to providing you with another 5 Star experience on your next visit.

August 26, 2024

Bryan in service was wonderful ,He took care Of all my needs ,great service! Charles forker autogroup More

by Azforker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
Report | Print
Aug 27, 2024 -

Certified Benz & Beemer responded

Dear Azforker: Thanks so much for sharing about Bryan's wonderful customer service with our Service Department. We are grateful for your business and look forward to the pleasure of assisting you again in the future

August 25, 2024

The service experience I had with Certified Benz and Beemer was exceptional. The advisor Heather was very communicative and attentive to my vehicle concerns. She followed up with me and provided me a ve More

by temperentinfo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Gaetke
Report | Print
Aug 25, 2024 -

Certified Benz & Beemer responded

Dear temperentinfo: We couldn't be more pleased to hear how well you were treated by Heather and our Service Department. We are glad that you felt we took exceptional care of your BMW. Thanks for giving CBB the opportunity to serve you as well as recommending our services to others. We look forward to the pleasure of assisting you again in the future.

August 15, 2024

Very easy to work with BMW Dealership. Excellent, Fast, and HAPPY , PROUD! EXCELLENT STAFF GREAT More

by Yvette Banuelos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frankie and Juan Gutierrez
Report | Print
Aug 16, 2024 -

Certified Benz & Beemer responded

Dear Yvette: We really appreciate your 5 Star review! Thanks for sharing how Danny helped you have such a quick and easy BMW purchase. We are grateful for your kind words and support. Please let us know when we can ever assist you again in the future.

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