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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,614 Reviews
Call Service Center (888) 553-7071

1,614 Reviews of Certified Benz & Beemer - Service Center

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August 28, 2024

A fantastic experience with start to finish working with Benz & Beemer Scottsdale.They were communicative,friendly and helpful. Thank you! More

by stefananairina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 29, 2024 -

Certified Benz & Beemer responded

Dear stefananairinia: You are most certainly welcome and thank you for letting our customers know about your fantastic car buying experience! We are glad that you found our staff to be so friendly and helpful. Your very kind words and support are greatly appreciated. We look forward to being there for you to assist with all of your future automotive needs.

August 27, 2024

Heather in service was very helpful. She explained the work being done to myself and my husband for our daughters vehicle. She updated us daily on completion and the amount we were spen More

by kathyanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Gaetke
Report | Print
Aug 28, 2024 -

Certified Benz & Beemer responded

Dear kathyanne: We really appreciate you taking the time to share how well you were treated by Heather in our Service Department. Thanks so much for giving CBB the opportunity to earn your business and we look forward to providing you with another 5 Star experience on your next visit.

August 26, 2024

Bryan in service was wonderful ,He took care Of all my needs ,great service! Charles forker autogroup More

by Azforker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
Report | Print
Aug 27, 2024 -

Certified Benz & Beemer responded

Dear Azforker: Thanks so much for sharing about Bryan's wonderful customer service with our Service Department. We are grateful for your business and look forward to the pleasure of assisting you again in the future

August 25, 2024

The service experience I had with Certified Benz and Beemer was exceptional. The advisor Heather was very communicative and attentive to my vehicle concerns. She followed up with me and provided me a ve More

by temperentinfo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Gaetke
Report | Print
Aug 25, 2024 -

Certified Benz & Beemer responded

Dear temperentinfo: We couldn't be more pleased to hear how well you were treated by Heather and our Service Department. We are glad that you felt we took exceptional care of your BMW. Thanks for giving CBB the opportunity to serve you as well as recommending our services to others. We look forward to the pleasure of assisting you again in the future.

August 15, 2024

Very easy to work with BMW Dealership. Excellent, Fast, and HAPPY , PROUD! EXCELLENT STAFF GREAT More

by Yvette Banuelos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frankie and Juan Gutierrez
Report | Print
Aug 16, 2024 -

Certified Benz & Beemer responded

Dear Yvette: We really appreciate your 5 Star review! Thanks for sharing how Danny helped you have such a quick and easy BMW purchase. We are grateful for your kind words and support. Please let us know when we can ever assist you again in the future.

August 13, 2024

Excellent service Saturday by Heather at CBB in the service department! Got me in for a weekend appointment working with my schedule to get my battery replaced. Super communicative and helpful! More

by Roxy90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather
Report | Print
Aug 14, 2024 -

Certified Benz & Beemer responded

Dear Roxy90: We really appreciate you taking the time to share your compliments on the excellent customer service that Heather provided for you in our Service Department. Your kind words and support mean so much to us. Please let us know when we can provide you with another 5 Star experience in the future.

August 13, 2024

Scott was fantastic to work with. He worked everything out ahead of time and came in on his day off to complete the sale on my day off. I really appreciate his time, hard work getting More

by Laruerm09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kerry Abramson
Report | Print
Aug 14, 2024 -

Certified Benz & Beemer responded

Dear Laruerm09: You are very welcome and thank you for sharing your compliments of Scott's outstanding customer service. We are grateful for the opportunity to earn your business and for your recommendation of Scott and CBB to your friends and family. Please let us know when we can ever assist you again in the future.

August 05, 2024

Heather was absolutely phenomenal. She returned calls immediately and kept me informed of the progress of the repairs. More

by docflume
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather
Report | Print
Aug 06, 2024 -

Certified Benz & Beemer responded

Dear docflume: We are delighted that Heather was so helpful in our Service Department. Thanks for your kind words and support. Please let us know when we can ever assist you again.

August 05, 2024

Excellent service with reasonable pricing. When looking for a highend vehicle with a personal touch CBB is the place. More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
Report | Print
Aug 06, 2024 -

Certified Benz & Beemer responded

Dear Rob: We love your review! Thanks for sharing about the 5 Star customer service that Bryan provided for you. We are glad you appreciated our pricing as well. We are grateful for your business and look forward to the pleasure of assisting you again.

August 04, 2024

Second car I’ve purchased from CBB. Brought my BMW in for oil change service. They are the best! I waited while service was being done. Lots of nice cars to look at while I was waiting. More

by jsmcmahan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Andrews
Report | Print
Aug 04, 2024 -

Certified Benz & Beemer responded

Dear jsmcmahan: We love to hear from our repeat customers! Thanks for sharing this time about the 5 Star customers service that Marcus provided for you in our Service Department. We are grateful for your continued support and look forward to being there for you in the future.

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