Certified Benz & Beemer - Service Center
Scottsdale, AZ
1,563 Reviews of Certified Benz & Beemer - Service Center
Service is not cheap but it is excellent. My service advisor communicates well and the video of the car is greatly appreciated. My service advisor communicates well and the video of the car is greatly appreciated. More
My first experience with the service department was excellent. My appointment was for an oil change but I every faith that when I need more in-depth service, I guy will be handled with knowledge and p excellent. My appointment was for an oil change but I every faith that when I need more in-depth service, I guy will be handled with knowledge and professionalism. More
They were amazing. Gave me a free service because of a misunderstanding and a ride.Wow! Gave me a free service because of a misunderstanding and a ride.Wow! More
Great place, Bryan was extremely proficient and helpful with the service and warranty on my GLE amg. with the service and warranty on my GLE amg. More
Took my car in for service for warranty claim through a third party after getting a fake diagnostic from another company and waiting over four weeks for work ti get completed. I Was greeted on the phone wi third party after getting a fake diagnostic from another company and waiting over four weeks for work ti get completed. I Was greeted on the phone with Brian who took care of me from the moment I called and assured me, everything would be taken care of. I got continuous updates on my car and it was fixed in less than a week. certified Benz And Beamer diagnosed the car correctly and all repairs were paid for through warranty. Brian is a man of his word and I highly recommend this service dept. Thank you for the excellent job and outstanding customer service. I will 100% be back in the future with any car problems. More
They have a friendly staff that accomodates all of your needs in an efficient manner. needs in an efficient manner. More
I was very grateful for the immediate emergency service appointment. Also, the service advisor was thorough and cordial. Thank you appointment. Also, the service advisor was thorough and cordial. Thank you More
Great service! Marcus was excellent! He explained everything and he got my vehicle serviced as timely as it was possible. Marcus was excellent! He explained everything and he got my vehicle serviced as timely as it was possible. More
I took my C8 into the dealership with a challenge they probably have not had before an electrical nightmare. I had my doors done custom lambo style and after a year they had a major fail. Windows wou probably have not had before an electrical nightmare. I had my doors done custom lambo style and after a year they had a major fail. Windows wouldn't roll up and down door wouldn't lock radio wouldn't shut off and a couple other lights on the dash magically appeared. This should not happen to a fairly new vehicle but it was my own doing. Brian was amazing as always as a service advisor. I can't remember the technicians name but Jack should be grateful be has someone that skilled. I have bought 6 vehicles so far from this dealership and plan to buy from them in the future. I will only deal with Andy and Danny for sales, these guys are great. Thank you Cbb Dave More
The service department is excellent and Marcus took very good care of me. I would never take my car anywhere else. good care of me. I would never take my car anywhere else. More