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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,622 Reviews

1,622 Reviews of Certified Benz & Beemer - Service Center

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May 28, 2025

Thank You, Rose! I just want to give a huge thank you to Rose for helping me find my perfect, exclusive vehicle! From start to finish the experience was smooth, pr More

by Stephanie perez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose Quirino
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025

Tom helped me get set up with some good service, I needed my air conditioning fixed and he helped facilitate that. Definitely coming back for life. More

by goldbergerm7
Recommend Dealer
Yes
Employees Worked With
Tom Berra
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025

Bill in services is great and works deals! CBB is better pricing than other dealerships! More

by Crhibben999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2025

Did a great job getting the air bubbles out of the clear bra. Also took care of some reside on the passenger window that I was unable to get off. I didn’t mention it when pointing out air bubbles, but servi More

by Alexis Smith
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jocelyn
May 02, 2025

Bill(service) and Tom(sales) are fantastic. Would recommend both. Very friendly and easy to work with. More

by Allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Berra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Certified Benz & Beemer responded

Dear Allen: Thanks for shout-outs from Bill and Tom! We are glad that you appreciated that fantastic customer service and would recommend them to others. We are grateful for your high praise and support. Please let us know when we can have the pleasure of working with you again.

May 01, 2025

Davis is a professional sales person Answers all questions and takes care of customers He prepared docs and accepted our offet More

by Denny
Recommend Dealer
Yes
Employees Worked With
Brock Roulier
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2025 -

Certified Benz & Beemer responded

Dear Denny: Thanks so much for your 5 Star review! We are glad that we could be so helpful with your purchase. We really appreciate the opportunity to work with you and look forward to being there for you in the future.

May 04, 2025 -

Denny responded

David did a great job fulfilling our needs to purchase a new car. Great people to work with. Not your average dealer.

April 30, 2025

Don’t take a car in for an oil change unless you know you have the filter in stock. My oil change took almost 4 hours because at some point you found out that you didn’t have the filter. More

by bobnewstead85253
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie
May 01, 2025 -

Certified Benz & Beemer responded

Dear bobnewstead85253: Thanks for taking the time to share your feedback with us. Even though your comments did not shine a positive light on your experience, your comments are helpful to us in finding out where some of our weaknesses lie, whether in our personnel or processes. We apologize for the experience and appreciate your feedback. We hope for a future opportunity to make this right for you. You may contact me anytime to voice your concerns. Sincerely, Josh Bleckler, General Manager

April 30, 2025

David Escalante fue la persona que me ayudo cuando fui al dealer. Aunque no compré nada, me estuvo ayudando y contestó todas mis preguntas recomiendo a David para la búsqueda de un carro . Muy buena gente. More

by jan.vale18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Escalante
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025 -

Certified Benz & Beemer responded

jann.vale18: Muchas gracias por compartir esas palabras con nostros. Apreciamos su apoyo y esperemos que le puedamos ayudar en el futuro.

April 24, 2025

I received excellent service and proactive solutions to prevent future mechanical problems and save money in the long run. More

by Bhawks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2025 -

Certified Benz & Beemer responded

Dear Bhawks: We could not be happier to hear that David and the CBB team were so helpful with your BMW repairs. We are grateful for the opportunity to serve you. Please let us know when we can ever assist you again in the future.

April 18, 2025

Benz and Beemer is a great place to purchase a vehicle and they follow that experience with great service! More

by michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2025 -

Certified Benz & Beemer responded

Dear Michael: We really appreciate you taking the time to share your very positive feedback with us. Thanks for giving Certified Benz & Beemer the opportunity to earn your business. Please let us know when we can have the pleasure or working with you again.

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