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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,579 Reviews
Call Service Center (888) 553-7071

1,579 Reviews of Certified Benz & Beemer - Service Center

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December 27, 2024

I will like to thank the entire service team at Certified Benz and Bimmer. These guys are first class the entire way, from locating a part no one had, coordinating the logistics of towing the vehicle to Cer More

by Debo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 28, 2024 -

Certified Benz & Beemer responded

Dear Debo: What a First Class review! Thanks so much for letting our customers know about your 5 Star experience working with Bryan and our Service Department! Your high praise and support mean so much to us. Please let us know when we can ever assist you again in the future. Happy Holidays!

December 21, 2024

Always the best service and care with cbb. Really grateful for this company and all the do!! More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2024 -

Certified Benz & Beemer responded

Dear Scott:: We are also grateful to have customers like you! Thanks for taking the time to compliment the 5 Star customer service that Bryan and our Service Department provided for you. Your kind words and support mean so much to us and we hope to have the pleasure of assisting you again. Happy Holidays!

December 19, 2024

Benz and Beemer provides a superior level of service and personal touch. I highly recommend them!!!! More

by Benz and Beemer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2024 -

Certified Benz & Beemer responded

Dear Customer: We really appreciate your 5 Star review! Thanks for sharing about Bryan's superior level of customer service. We are grateful for your business as well as your recommendation of CBB to others. Please let us know when we can ever assist you again. Happy Holidays!

December 19, 2024

I buy and service all of my cars at CBB - even the ones that aren’t Mercedes or BMWs. The team is always incredibly helpful, friendly, and looking out for you. 10/10 recommend. More

by madison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2024 -

Certified Benz & Beemer responded

Dear Madison: We love to hear from our repeat customers! Thanks so much for sharing how much you appreciate Bryan and our Service Department for your car repairs. We are grateful for your continued support as well as your 10/10 recommendation. We look forward to being there for you in the future. Happy Holidays!

December 19, 2024

Easiest purchase ever! My Dad has been working with this dealership for years. Great vehicles and great people! :) More

by Chas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Manahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 21, 2024 -

Certified Benz & Beemer responded

Dear Chas: We love hearing how easy your Mercedes-Benz purchase was working with Andy. It's great that we have been able to take good care of your Dad and now we have with you too! Thanks so much for giving CBB the opportunity to earn your business. Please let us know when we can ever assist you again. Best wishes for the Holidays!

December 17, 2024

CBB is a top notch dealership. I’ll never go to another dealership to buy a new car, for car service, or other services because the team make the experience better. Brian Sullivan More

by lizabethmayy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 18, 2024 -

Certified Benz & Beemer responded

Dear Liz: You are very welcome and thank you for taking the time to detail your experience working with Bryan in our Service Department. We will be sure to share your kind compliments of Bryan's customers service with him. Your high praise and support are greatly appreciated. We look forward to the pleasure of working with you again. Happy Holidays!

December 16, 2024

Brian has always made our experience smooth and easy! We will always bring our car to Brian/certified benz&beemed More

by DemetriusBanks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 18, 2024 -

Certified Benz & Beemer responded

Dear DemetriusBanks: We really appreciate your 5 Star review! Thanks for sharing how easy Bryan always makes your visits to our Service Department. Your continued support means so much to us. Please let us know when we can have the pleasure of working with you again. Happy Holidays!

December 13, 2024

I bought my porches there very happy and please with the service department! Thanks BB More

by Sosexykim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Woodyard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Ede
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Sullivan
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 15, 2024 -

Certified Benz & Beemer responded

Dear Sosexykim: You are so very welcome and thank you so much for your continued support! We are delighted that you are happy with our Service Department as well. We look forward to being there for you to assist with all of your future automotive needs. Best wishes for the Holidays!

December 10, 2024

Ron and Dave provided excellent customer service to me on the first servicing of my vehicle. Not only did they shuttle me to my office on time, my vehicle was also delivered ahead of time and clean and read More

by Tbowen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron, Dave
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Dec 12, 2024 -

Certified Benz & Beemer responded

Dear Tbowen: We really appreciate you sharing your positive feedback regarding Ron and Dave with us. Thanks so much for sharing about your 5 Star experience with our Service Department. We are grateful for your business and look forward to being there for you in the future. Happy Holidays!

December 09, 2024

Marcus was the Service Advisor and he was wonderful and efficient with my vehicle. I definitely will be coming back anytime my car needs fixing.Excellent work 🙌🏽 More

by huhihuwa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Certified Benz & Beemer responded

Dear huhihuwa: We could not be happier to hear how well Marcus treated you with your recent visit to our Service Department. Thanks so much for your high praise and support. We look forward to the pleasure of assisting you again in the future. Best wishes for the Holidays!

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