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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,585 Reviews

1,585 Reviews of Certified Benz & Beemer - Service Center

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January 16, 2025

The service was very quick and I was able to easily reschedule earlier in the week which was great More

by robertsbaily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Certified Benz & Beemer responded

Dear Robertsbaily: Thanks so much for sharing your positive feedback regarding our Service Department. We appreciate the opportunity to earn your business and look forward to being there for you in the future.

January 12, 2025

Marcus was great to work with for a service check in on my 330i. Would recommend! More

by Pearson Davis
Recommend Dealer
Yes
Employees Worked With
Marcus Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Certified Benz & Beemer responded

Dear Pearson David: Thanks so much for sharing how well Marcus threated you in our Service Department., We are grateful for your business as well as your recommendation of CBB to others. Please let us know when we can ever assist you again in the future.

January 11, 2025

Wouldn’t trust anyone else but Certifies to service my vehicle. Bryan is my advisor. He’s honest and very friendly. More

by Dani M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2025 -

Certified Benz & Beemer responded

Dear Dani: Thanks so much for your 5 Star review! We are delighted to hear that you love using our Service Department and that Bryan does such a good job as your advisor. We appreciate your business and look forward to being there for you in the future.

January 08, 2025

Ever been broken down on Christmas Eve? I have, yes, this December 24th, 2024. And (I will not swear at the a**hol* that tried to jump start my Rover while also charging the battery) then t More

by Danbryanharris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2025 -

Certified Benz & Beemer responded

Dear Danbryanharris: We couldn't be happier (with some laughs too) to hear that our Christmas Ninja techs were ready, willing and able to help you with your auto issues on Christmas Eve. Thanks for letting is know how well Bryan and the CBB Service team treated you. We are grateful for the opportunity to serve you and look forward to the pleasure of assisting you again in the future.

January 05, 2025

David was very polite and knowledgeable of the cars that they had in inventory. He was easy to work with and gave excellent customer service. Thanks for your patience and support. Madelyn More

by madelynbell13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Al Taay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2025 -

Certified Benz & Beemer responded

Dear Madelyn: You are very welcome and thank for sharing how polite and helpful David was with your Mercedes-Benz purchase. Thanks so much for choosing CBB and we look forward to being there for you in the future. Best wishes for the New Year!

January 02, 2025

My recent visit to the Benz and Beemer dealership was nothing short of extraordinary. From the moment I stepped through the doors, the professionalism and attentiveness of the team were evident. However, More

by ED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naimul "Que" Sadeque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sara Al Taay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kerry Abramson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Certified Benz & Beemer responded

Dear Elaina: You are so very welcome! Speaking of extraordinary....we must say your review certainly is! We cannot thank you enough for taking the time to let our customers know about the exceptional car buying experience that you had working with Que and the CBB team. We are grateful for your high praise, support and recommendation of CBB to others. We hope you enjoy your Porsche for years to come and keep CBB in mind should you ever need anything in the meantime. It would be our pleasure of assist you again in the future. Happy New Year!

December 27, 2024

I will like to thank the entire service team at Certified Benz and Bimmer. These guys are first class the entire way, from locating a part no one had, coordinating the logistics of towing the vehicle to Cer More

by Debo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2024 -

Certified Benz & Beemer responded

Dear Debo: What a First Class review! Thanks so much for letting our customers know about your 5 Star experience working with Bryan and our Service Department! Your high praise and support mean so much to us. Please let us know when we can ever assist you again in the future. Happy Holidays!

December 21, 2024

Always the best service and care with cbb. Really grateful for this company and all the do!! More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2024 -

Certified Benz & Beemer responded

Dear Scott:: We are also grateful to have customers like you! Thanks for taking the time to compliment the 5 Star customer service that Bryan and our Service Department provided for you. Your kind words and support mean so much to us and we hope to have the pleasure of assisting you again. Happy Holidays!

December 19, 2024

Benz and Beemer provides a superior level of service and personal touch. I highly recommend them!!!! More

by Benz and Beemer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Certified Benz & Beemer responded

Dear Customer: We really appreciate your 5 Star review! Thanks for sharing about Bryan's superior level of customer service. We are grateful for your business as well as your recommendation of CBB to others. Please let us know when we can ever assist you again. Happy Holidays!

December 19, 2024

I buy and service all of my cars at CBB - even the ones that aren’t Mercedes or BMWs. The team is always incredibly helpful, friendly, and looking out for you. 10/10 recommend. More

by madison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Certified Benz & Beemer responded

Dear Madison: We love to hear from our repeat customers! Thanks so much for sharing how much you appreciate Bryan and our Service Department for your car repairs. We are grateful for your continued support as well as your 10/10 recommendation. We look forward to being there for you in the future. Happy Holidays!

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