Certified Benz & Beemer

Consultants Extraordinare ~ Highly Enjoyable My recent purchase with Zak Wagner as my vehicle consultant was superb. Zak is professional, low key and makes the process fun. I received top-dollar My recent purchase with Zak Wagner as my vehicle consultant was superb. Zak is professional, low key and makes the process fun. I received top-dollar for my trade in and most competitive new purchase price too. The entire team was a joy and pleasure to work with and I’m having a blast driving my 2015 purchase! More

Service team was very responsive Michael, my service advisor, was quick to get me in, very personable and explained all options with no pressure. Kept me informed every step of the wa Michael, my service advisor, was quick to get me in, very personable and explained all options with no pressure. Kept me informed every step of the way. More

Super Helpful!! I came to the service area 20 minutes before closing because my check engine light had just come on and my car wasn’t running right. I didn’t have an I came to the service area 20 minutes before closing because my check engine light had just come on and my car wasn’t running right. I didn’t have an appointment and showed up unannounced. Without hesitation, Colin quickly helped me, gave me a loaner car and had me on my way in no time. He communicated with me and was super helpful throughout the entire process. More

Solid, Super helpful Dealership. Jesus is amazing. No hassle, super helpful and knowledgeable. Stayed late with extra hours away from his family to help get the deal done. Def recommend. Dealership No hassle, super helpful and knowledgeable. Stayed late with extra hours away from his family to help get the deal done. Def recommend. Dealership itself has top quality high end cars. You def won't be disappointed. More

Responsive and helpful Matt was responsive and quick to reply and respected my desire to communicate via email. I docked one star because there seems to be a lack of interna Matt was responsive and quick to reply and respected my desire to communicate via email. I docked one star because there seems to be a lack of internal communications. Also while a great deal seems to be automated key portions are not, I missed out on the car I was after despite the fact that I had hit the “reserve” button because The next day was Matt’s day off. My overall experience was good, however I’m extremely disappointed at loosing the car More

Great service I found a Q5 I was looking for online at CBB through CarGurus. It was very reasonably priced! I contacted them through email and was surprised Mathew I found a Q5 I was looking for online at CBB through CarGurus. It was very reasonably priced! I contacted them through email and was surprised Mathew responded within 10 minutes. Per my request he sent me a walkthrough video of the inside and out, answering all my questions and concerns since I am out of state. I didn’t purchase the vehicle because it didn’t have a key feature on the vehicle my wife insisted on but, I felt comfortable enough to make the purchase from them had it been available. They will definitely be an option for me for future purchase. I would recommend this dealership! More

Beemer Buy Very nice selection, clean and professional. Que did a great job working with us on differences between BMW and Mercedes, which really helped. He wa Very nice selection, clean and professional. Que did a great job working with us on differences between BMW and Mercedes, which really helped. He was patient with us during test drives and always had an answer for our questions. Only thing I would suggest the dealership do is fill the tank of the car to full before departure. Would have rated 5 Stars if this had been done. Many Thanks! More

Bad People. Scam artists, beware. I cannot believe how these guys sleep at night. We found a car Saturday night in their inventory, called and spoke with Jamie Scam artists, beware. I cannot believe how these guys sleep at night. We found a car Saturday night in their inventory, called and spoke with Jamie Herbranson, who seemed trustworthy at the time. I told him we were pre-approved through Hughes Federal Credit Union and had financing already taken care of. He confirmed that was fine, while we made plans to drive up from Tucson to Phoenix (2 hrs.) the next day I asked him specifically if there was anything I should make sure to bring with me, "we will need a current insurance card...that is it" he assured. We drove up Sunday morning with our 2-year-old (2 hrs), test drove the car and looked it over. Immediately I noticed the dash had a warning light on for a light that was out somewhere. Jamie testified of their "complete, 100%, thorough inspection" they give every vehicle there at Benz & Beemer... Not long after he said that I noticed the the front left wheel was MISSING A LUG BOLT! And, they would not be providing me with one. At this point I still decided (somewhat naively) to start up paperwork. I did a lot of research on this make/model and I wasn't going to let a silly light or a missing lug get in the way -- or even a mandatory $400.00 "Window Tint Fee" Jamie slipped after the test drive. For the record, you can find tint for $100 if you look. I went in and handed the Hughes pre-approval printout to Jamie that I brought with me which he looked over, acknowledging Hughes along the way. I objected when they told me they would need to pull my credit as I didn't think it necessary due to my "...already being approved through Hughes," and I made it explicitly clear we were not going to be financing through them, to which the finance manager, Scott Mckenzie, assured us they were going to need to "pull and submit my credit/application to Hughes" and that they were NOT going to try and get us to finance through them or anything -- Now, this may even be a legitimate practice (having credit pulled and submitted) but watch what comes next. 5 minutes after going to pull my credit to "submit to Hughes" Scott came back and pulled me into his office to explain that they "no longer do business with Hughes", "we had a bad experience with them in the past" -- SERIOUS?! Restraining my anger, I told him there was absolutely no point in our coming all the way up there from Tucson had that been the case from the start, to which he said "I'll see what I can do." 5 more minutes went by, and he came back in the office (this time with Jamie at his side) with a piece of paper. The 2 of them then attempted to convince me my rate through Hughes was fake and that I did not, in fact, have pre-approval, and would need to use one of their financing institutions -- with CONVENIENTLY rates several % higher than what Hughes approved. By the way, Hughes lists their rates online. I have the 'fixed auto rate' of 4.5% At this point, I was absolutely appalled. My wife and I are slow to trust people as it is, and this experience was just devastating. Forget the car, forget the 2 hours in the 115 degree heat in June (yep!) with a toddler. These guys flat out lied to our faces for profit. I told them we were absolutely not interested, shook their hands, and thanked them for their time -- during which they still attempted to convince. We grabbed our things and headed on our way, when Jamie came to hand my Hughes paperwork back trying REALLY hard to convince me my rates were fake, that "no one would give 4.5% on a 2012 car", and that I "do not have pre-approval from Hughes." I almost had my doubts on the long trip back home, but spoke with my Hughes loan officer the following day who confirmed everything was exactly as it was the previous day -- 4.5%, 72mo, and the amount needed. And, get this, Hughes told me THEY do not do business with Benz & Beemer -- you can guess why. Coworker at Raytheon also had terrible experience, convincingly... Wish we'd have known beforehand. =/ More

Excellent experience all-round I have nothing but good things to say about Jesus, Floyd, and CBB. The entire experience went smoothly from start to finish. I have been through the c I have nothing but good things to say about Jesus, Floyd, and CBB. The entire experience went smoothly from start to finish. I have been through the car-buying process several times in the past, and this was up there with the best. Everyone was so nice and helpful, and you don't feel like anyone is trying to take advantage of you. These guys are fantastic and we got a great vehicle at a great price. We honestly couldn't be happier. I would highly, highly recommend this place if you're looking to buy a car. A+ More

Great and easy experience in selling car prior to move. Friendly atmosphere, efficient process, excellent selection. They helped making a move to a city much easier and facilitated the sale of my car in a w Friendly atmosphere, efficient process, excellent selection. They helped making a move to a city much easier and facilitated the sale of my car in a way that was pleasurable and comfortable. More