Certified Benz & Beemer

A lifetime of dealing with car dealers has left me jaded. I've never had what I'd consider a "GREAT" experience -- until now. The dealership's policies and practices are clearly customer-centric - there's no I've never had what I'd consider a "GREAT" experience -- until now. The dealership's policies and practices are clearly customer-centric - there's no nonsense while the sales person keeps you waiting while 'presenting an offer' and the endless dickering over price and terms -- everything is priced above-board and policies are customer-friendly. The sales rep, Paige Price, was a fantastic resource. I thought I knew just what I wanted, but I got stuck over some tradeoffs, and she was brilliant helping me navigate through the choices and helped me get to a perfect solution. She was also fantastic making sure I got everything I needed as the car was delivered. First rate! And a charming person to boot! More

Maurice Freeman took the time to understand my service issues and passed my needs on the there service staff. Work was done on time and per the cost estimate. Sales staff (James Valentine) and service ad issues and passed my needs on the there service staff. Work was done on time and per the cost estimate. Sales staff (James Valentine) and service advisor have been good to work with More

I was very happy with the service I received from our salesman, Bobby and from the finance mgr Dustin. The whole purchase from start to finish was much shorter, and more pleasant, than any other time I' salesman, Bobby and from the finance mgr Dustin. The whole purchase from start to finish was much shorter, and more pleasant, than any other time I've purchased a vehicle at other dealerships. I am very happy that I visited this dealership and plan to go back the next time we are in the market for a vehicle. More

This was my first time coming here and it was an overall great experience for me. the people i spoke too were very friendly and they all make you feel welcomed. the dealer employee i worked with was Danny a great experience for me. the people i spoke too were very friendly and they all make you feel welcomed. the dealer employee i worked with was Danny and he was great the fact that he is bilingual made it an overall better experience because i felt comfortable and i felt like i was talking to a friend. i highly recommend this dealership because they have reliable cars and affordable prices. More

It's good to know that great serivce still exists. The transaction took less then 2 hours and everyone was professional. I would highly recommend my sales Rep Bobby Ortega to any friends or family in The transaction took less then 2 hours and everyone was professional. I would highly recommend my sales Rep Bobby Ortega to any friends or family in the future. He went above and beyond making sure all my questions were answered and was not pushy and helped me feel comfortable with my decision. More

The process was expeditious, the staff knowledgeable, if financing, Tracey will shop around for best interest rate, they're extremely friendly, there was zero pressure, a fair trade value, a very fair price financing, Tracey will shop around for best interest rate, they're extremely friendly, there was zero pressure, a fair trade value, a very fair price on the purchased auto, and an excellent experience! I was fortunate enough to have Danny Quintana whose work space wall is filled with accolades and awards as top sales person several years running. He's very professional and very friendly. I was equally fortunate to have Tracey Weaver as the person handling the financing options. After exploring several options, the payments were a little too high, so we (Tracey) decided to see what a credit union with which they work would be able to offer. She illustrated a "worst case" scenario for payments with a lender, which would have been acceptable, and after underwriting review by the lender, the payment came in less than the "worst case" scenario. Danny is a great person and sales person! Do buy your next vehicle here! More

We would like to thank Jim beyer and the other employees at certified Benz & Beemer Arizona for their easy and friendly service. I would recommend this dealer to everyone. at certified Benz & Beemer Arizona for their easy and friendly service. I would recommend this dealer to everyone. More

Entire process was painless and fast. Chris took my goals and made it happen. Very satisfied customer here! Finance officer was very thorough and efficient. and made it happen. Very satisfied customer here! Finance officer was very thorough and efficient. More

Tyson does an excellent job. He is professional, thorough and most importantly, I always feel like he has my back! I would highly recommend both dealership and Tyson as an service advisor. and most importantly, I always feel like he has my back! I would highly recommend both dealership and Tyson as an service advisor. More

This was the easiest, most relaxing car buying process I had ever encountered. It was a well-oiled machine. Started with just looking for a car through the internet, and found what I wanted. I inquired, and had ever encountered. It was a well-oiled machine. Started with just looking for a car through the internet, and found what I wanted. I inquired, and got a quick response from Jeff Hallenbeck. I told Jeff I had a third party loan provider, and wanted to see if he can get me a lower rate. He said he can do better,. And he did. I got a follow up call from Trevor Gaiser to make sure I have all the info I need. After a few emails, I got the Invitation to Negotiate online. I brought up a few concerns, and was remedied quickly with a follow up Invitation to negotiate online. Everything was in black and white. Transparent. No hidden agendas. I also checked KBB for pricing...they were lower. No need to haggle on price. And I usually haggle for a better price. On my way to test drive, got a follow up call again from Trevor, and made sure the car was ready when I get there. It was an hour and a half from where I was. I was greeted immediately by Jeff. Then Trevor introduced himself. Then I met the owner Jack. Owners usually hide in their office...not this guy. Even the finance guy, Dustin, got me in and out in no time. This is, by far, the best experience I had in a car dealership for awhile. I'll make sure to recommend them to everyone I know who is looking to purchase a vehicle. Even in Arkansas. All the guys I came across with were professionals. Hats off to everyone in this dealership! More