Certified Benz & Beemer

I bought from this dealer via the internet, and will never do so again. I was skeptical of buying a car sight unseen. However, I was assured and even sent a signed document saying that I had a 24 hour t never do so again. I was skeptical of buying a car sight unseen. However, I was assured and even sent a signed document saying that I had a 24 hour test drive upon the vehicle arriving and that if I was not completely satisfied that I could return the vehicle and receive a full refund. This was a lie. I received the car at 10:15 PM on a Friday night from a truck driver that didn't seem to give a hoot about the vehicle. After a quick look-over with a flashlight, I accepted the vehicle. The next day I discovered that both front tires on the vehicle were down to the wear bars. The dealership assured me that they took every wheel off the vehicle when they had it and gave every tire a thorough inspection and that there were SEVERAL thousand miles left on the tires, despite being down to the wear bars. Their second argument was that pictures were provided of the tires on their website. However, the pictures they provided gave no indication of how much tread was on the tires. I called the salesman, James within 24 hours of receiving the vehicle and stated that the only way I wanted to keep the car was if I was given two tires. After getting the run around for 3 days, I was told they were not going to pay for tires. I then stated clearly that I wanted to return the vehicle. James told me I would have to talk to Jack for a return. Jack quickly denied being able to return the vehicle and stated that if I had wanted to return the vehicle, I was supposed to put it right back on the truck that delivered it. 100% LIE. After this option was taken away, my only other option was to accept a check for two tires, which sounded great! Problem solved, right? No. I received the check tonight and it is about $250 short of what it will cost to put two new OE tires on the car. I rated the quality of work as very bad. The window tint they put on has half-inch gaps at the tops of the windows and the door handle protectors are bubbling up. Update 12/27/2012: Jack did not like the reviews I posted and has sent me a check for the remaining balance for the cost of two new tires. More

Best experience I have ever encountered at a dealership! There was absolutely no pressure. The amount offered on our trade-in was fair and the dealership's upfront pricing was clear and competitive. I wil There was absolutely no pressure. The amount offered on our trade-in was fair and the dealership's upfront pricing was clear and competitive. I will not hesitate to return to Certified Benz and Beemer for future purchases. More

we were looking for a 4x4 car or truck for at least 3 weeks because our truck was totaled in a accedent. one day looking on the internet i found your add and called james valentine and talked to him. eve weeks because our truck was totaled in a accedent. one day looking on the internet i found your add and called james valentine and talked to him. everything he told us about the car and your company was totaly true. no hidden charges price was good it was the best car buying experince we have ever had. would go back when we decide to buy another car thank you bill and colleen fausett More

Great service involved coming to the house with the car and setting up and showing us how to use the bluetooth with the phone , the nav system radio and the control system and setting up and showing us how to use the bluetooth with the phone , the nav system radio and the control system More

Im very impressed with the layout of yhe dealership and amazing varietyof beautiful cars. I look forward to possibly joining your sales team and foresee great success in the car business. amazing varietyof beautiful cars. I look forward to possibly joining your sales team and foresee great success in the car business. More

I live in Santa Barbara, California and first contacted Certified Benz & Beemer via email with an inquiry about a Porsche Boxster that caught my eye when I was looking at cars online. We were planning a va Certified Benz & Beemer via email with an inquiry about a Porsche Boxster that caught my eye when I was looking at cars online. We were planning a vacation to Scottsdale, so I thought we could go by and check it out and maybe take it for a test drive. The next morning I received a response from Paige Price, who was friendly, helpful, and not one bit pushy. She answered all of my questions and was just a pleasure to work with from the get go. When we arrived to look at the car and take a test drive, we were helped by Barry Bridges, another 5 star employee at CBB. When we decided to purchase the vehicle, it was Danny Quintana who helped us and he was everything a car salesman should be - straight talking, direct, helpful and realistic. We made arrangements to have the car shipped back to us in California, but they encouraged us to drive it around during the remainder of our vacation and what a great time we had! If you're looking for an exceptional car buying experience without all of the negative stuff you've come to expect from car dealerships, particularly used car dealerships, CBB is the place to go. It was definitely the simplest and, quite frankly, pleasurable, car buying experiences I've ever had. For now, we're totally enjoying the Porsche Boxster, but when we're ready for a new car I wouldn't hesitate to return to Certified Benz & Beemer. More

the people at the dealership really seemed to care they made it a pleasant experience. i certainly was not buying a higher end automobile as compaired to most cars on the lot. but i was treated as if i wer made it a pleasant experience. i certainly was not buying a higher end automobile as compaired to most cars on the lot. but i was treated as if i were buying the highest end car on the lot. i feel confident that the dealership will make it a pleasant experience for me owning my BMW . More

We received friendly, knowledgeable and fabulous service. I love my car and would certainly buy from them again. Overall it was a tremendous experience. Highly recommend this dealership. I love my car and would certainly buy from them again. Overall it was a tremendous experience. Highly recommend this dealership. More

James valentine was very professional and helpful in the purchase of our BMW X5 we had a issue with the 1st SUV we bought but we brought it back and james did everything poss. to find us a different one whi purchase of our BMW X5 we had a issue with the 1st SUV we bought but we brought it back and james did everything poss. to find us a different one which he did.thanks for everything More

Bobby is truly dedicated to taking care of his customers and got me a great deal on a car that I love! I also really appreciated that I never felt pressured into buying the car; he was very genuine an suppo and got me a great deal on a car that I love! I also really appreciated that I never felt pressured into buying the car; he was very genuine an supportive throughout the process. More