Certified Benz & Beemer

Customer service is OUTSTANDING!!!!! Paige was very helpful, professional, and cosiderate of all my needs. The finance guy worked hard to get me the car i wanted with terms i could afford. helpful, professional, and cosiderate of all my needs. The finance guy worked hard to get me the car i wanted with terms i could afford. More

Tony and Travis did a great job with their follow up and their customer service was excellent. I will continue to bring my car for service to Certified Benz & Beemer for all my future service needs! their customer service was excellent. I will continue to bring my car for service to Certified Benz & Beemer for all my future service needs! More

UPDATE I'm revising my review in light of recent UPDATE I'm revising my review in light of recent events. CBB did a nice job of stepping up and fixing the brake and convertible top issues with my Bo UPDATE I'm revising my review in light of recent events. CBB did a nice job of stepping up and fixing the brake and convertible top issues with my Boxster, BUT a couple days after I picked up the car, I discovered the repairs weren't done right. The windows don't sync properly with the convertible top. After having the vehicle for 10 days, you would have think someone would have tested that. I called me service rep a couple weeks ago when I discovered the problem with the top. I left a voice message for him, but never got a call back. I finally emailed the service manager, who did send me a nice note apologizing. But, I'm still sitting here with no plan to get this addressed. What's worse, now, the driver side door won't shut. I think I got a lemon. ORIGINAL REVIEW I was happy with the sales experience I had with Barry Bridges. He did a great job! They have very good pricing and did a nice job of handling an issue I had with my car initially. They really went above and beyond by taking care of a couple problems I had with the car. They paid for the repairs including adding new brake pads. I will be back to CBB again and will recommend my friends. **I CAN'T RECOMMEND THIS DEALER AT THIS TIME.** More

I would recommend Travis to anyone who wants to be treated with respect. He is always very helpful and you can tell he really cares about the customer. treated with respect. He is always very helpful and you can tell he really cares about the customer. More

Gary and the staff were excellent to deal with. Chris, who did the "paperwork" really explained everything well, including the various warranty options. Car was in great shape, and really appeared "near who did the "paperwork" really explained everything well, including the various warranty options. Car was in great shape, and really appeared "near new" by the time the final detail and clean was completed. Entire process was very professional--I delt with Gary over a 5 week period to find the right car.xxx More

CBB's extraordinary sales experience is only exceeded by their phenomenal service department! As a "preferred customer", we were very fortunate to experience CBB's outstanding sales process (Alex) on mul by their phenomenal service department! As a "preferred customer", we were very fortunate to experience CBB's outstanding sales process (Alex) on multiple occasions. This was our first interaction with the service department. Scott Paich and his crew exceeded our expectations. If you haven't already, you need to get over to CBB. You won't be disappointed. More

My husband and I have never been so impressed as we were with CBB. From the very begining we knew we had the right place to buy a car, and that is saying alot since we were out of state and bought before e with CBB. From the very begining we knew we had the right place to buy a car, and that is saying alot since we were out of state and bought before even being able to sit behind the wheel. Everything CBB states is true customer satisfaction is #1. We received a fair and honest deal without any pressure, it was a comfortable feeling working with Ron, Tracey and Chris, they all 3 were professional yet personable. Tracey went above and beyond to get us where we wanted to be and even on budget. We do not even consider the cars on their lot to be termed used or pre-owned, they look like hot off the press current year models, only the best of the best can survive here. We did not feel like there was any need to 2nd guess any aspect of the condition of the car, and drove off with full confidence that we received the best deal ever! We would like to highly recommend CBB to everyone we know, no need to live in AZ to purchase here and if not ready to purchase go in and meet the staff, it's worth your time and you will not be dissappointed. Ron was very friendly and eager to help us without being pushy. Ron and Chris helped us long distance and were very accomodating. Tracey in the Finance Dept. is gold, the perfect person to work with and we recommend asking for her by name. :) More

This was the easiest car buying experience I have ever had. They had a large selection of cars and Gary did a great job of showing us what we were most interested in. No sales pressure and everyone we e had. They had a large selection of cars and Gary did a great job of showing us what we were most interested in. No sales pressure and everyone we encountered was friendly and helpful. I would highly recommend CBB and will come back to buy again in the future. More

Travis was fantastic to work with when our BMW 325i was in the shop. He got back to us right away and always was aware of our sense of urgency. He was honest and thorough. I recommend this dealership from in the shop. He got back to us right away and always was aware of our sense of urgency. He was honest and thorough. I recommend this dealership from sales (highly recommend Danny Quintana) to service. More

Great experience. This is the third vehicle we have purchased from CBB. We will be back for #4 when we are ready. We highly recommend this dealership. purchased from CBB. We will be back for #4 when we are ready. We highly recommend this dealership. More