Certified Benz & Beemer

The service experience was great,was given a loaner car in top condition for the duration of my repairs,very helpful team. Mr Scott Paich-service manager deserves special mention for his extraordinary s in top condition for the duration of my repairs,very helpful team. Mr Scott Paich-service manager deserves special mention for his extraordinary service beyond the call of duty.On wednessday march 20,2013, I accidentally locked the car keys in the loaner car trunk at my residence around 6pm.I called the company to report the event and ask for assistance. I made frantic calls to some Locksmith companies as advised,but no one was willing to help or accept the job. My desperation grew as I have important chores that evening and my family was flying in from the East Coast the next morning, I need this car. Eventually I spoke with Mr Scott Paich and painstakingly explained my situation to him.He called me back in 10 minutes and agreed to come to my residence an hour away with the spare key from the company. True to his words, he arrived earlier than scheduled within the hour and opened the trunk where I had locked the car mistakenly. I was immensely relieved and remained very grateful to him. Thank you Mr Scott Paich for your excellent service! Your generosity and kindness is recognized. Sunday Bankole,MD dbanky@yahoo.com New Customer. More

Great experience.. Willing to negotiate, delivered as promise and made the transaction as easy on me as possible.. They were willing to meet me outside the dealership due to the distance I was from them. promise and made the transaction as easy on me as possible.. They were willing to meet me outside the dealership due to the distance I was from them.. Once we met the transaction went very smooth and fast.. The vehicle was delivered exactly how they described it online. They verified that I was satisfied after the sale at a later date which is almost unheard of.. Thanks for a great experience!!!! More

Tyson Muse is the Definition of "Customer Service" He has gone above and beyond to work with me with on a couple of minor Issues with my car, answered all of my questions, and as well as ever Service" He has gone above and beyond to work with me with on a couple of minor Issues with my car, answered all of my questions, and as well as everyone I have come in contact with at Certified Benz and Beemer, gone the Proverbial, "Extra Mile" And what a pleasure to be able to talk with Charles the Mechanic about my car also, he explains mechanical things in layman's terms you can understand. these guys are like family here, and treat you like you are too. Best Experience I have ever had at a car Dealership, from point of sale all the way to the 5 Star service. Thanks, Guys! More

My experience was a 5 star rating. I am a single female who had not purchased a car in 21 years, which is hard to believe but true. So you can understand why I was nervous to walk into a car dealership. I who had not purchased a car in 21 years, which is hard to believe but true. So you can understand why I was nervous to walk into a car dealership. I was greeted by Kevin and he made me feel comfortable immediately. He did not rush me and took the time to show me cars and explain the features of each; making it easy to find the car that was right for me in terms of price, style and function. The rest of the team was easy to work with and made the entire experience of purchasing a car hassle free. I really like their pricing structure and warranty policies. I would recommend this dealership to anyone looking for a new or used car. They are the best! More

Tony did a great job ! He was quick and made our buying experience awesome. He had our 2011 Mazda RX-8 ready in minutes and we were out the door and enjoying our new car. experience awesome. He had our 2011 Mazda RX-8 ready in minutes and we were out the door and enjoying our new car. More

I had a terrific experience at this dealership. The salesman was friendly and helpful and the staff were kind and courteous. I would recommend this dealership to anyone looking to purchase a car. salesman was friendly and helpful and the staff were kind and courteous. I would recommend this dealership to anyone looking to purchase a car. More

My experience with Benz and Beemer could not have been more pleasant, James is a very knowledgeable salesman who informed us about the BMW and made us feel comfortable about our purchase, James even helpe more pleasant, James is a very knowledgeable salesman who informed us about the BMW and made us feel comfortable about our purchase, James even helped with logistics by driving our new car to our home. Everyone we met at Benz and Beemer where concerned about our customer satisfaction and are very helpful, when we are looking for another car we will try Benz and Beemer first. More

I would definitely recommend the dealership. They were freindly and courteous. The was an issue with the car after I bought it. Although I had to make multiple trips to have the issue fixed, overall I am freindly and courteous. The was an issue with the car after I bought it. Although I had to make multiple trips to have the issue fixed, overall I am happy as they took care of it in a professional and courteous manner. More

My husband and I bought a used Porsche Cayenne and we didn't leave exhausted like we have at other dealerships! The price was already $2,000 below KBB so we didn't have to negotiate. They didn't waste didn't leave exhausted like we have at other dealerships! The price was already $2,000 below KBB so we didn't have to negotiate. They didn't waste our time trying to convince us to purchase extras. If we said no, that was it. It was a really relaxed atmosphere and they will be our only go-to dealership from now on. More

My husband and I recently purchased a car at Certified Benz and Beemer and were very satisfied with the experience. Tony Decesare was very helpful. Benz and Beemer and were very satisfied with the experience. Tony Decesare was very helpful. More