Certified Benz & Beemer

Our 2005 C-Class Mercedes had a number of repairs required. We dropped the car off at 9:30 Monday morning with Scott Paich for front brakes, motor mounts, adjustable steering wheel "bone gear", a tr required. We dropped the car off at 9:30 Monday morning with Scott Paich for front brakes, motor mounts, adjustable steering wheel "bone gear", a transmission data plug and seal replacement, and oil change. I've dealt with Scott several times now and he delivered on his promise to keep our costs as low as possible. The work was completed in less than two days. More

My only issue/complaint with Certified Benz & Beemer is the whole "one price" thing. I can certainly understand how this is easier on your end, however, buying a car is a big purchase (not an "easy/qui is the whole "one price" thing. I can certainly understand how this is easier on your end, however, buying a car is a big purchase (not an "easy/quick" purchase). Furthermore, in order for the "one price" to hold true & work (which it does not), there cannot be price drops. Since I had looked into the vehicle I was interested in, it has dropped $2000 (clearly, the original "one price" was not true, nor good enough). For this reason alone, the whole "one price" thing does not work & never will. If you were selling cars at wholesale value, perhaps then. But even then, if you can't sell a car, you will eventually lower the price, thus invalidating the whole "one price" theory. I was informed by your sales associates that 99% of your customers really like/enjoy the whole "one price" thing, but I most certainly do not. I also find it impossible to believe that 99% of your customers like this pricing strategy...unless of course they do not do their research prior to buying. Aside from this "one price" strategy, I thought the showroom was nice and the sales associate were nice/helpful/tactful/etc. Finally, I couldn't finish the survey recommending this dealership because of the pricing system. Everything in life is negotiable...certainly pricing on vehicles. More

The employees I worked with were quick, professional and did what they said they would do. You did not get the feeling you were working with "car" people. They had the vehicle I wanted and made the long dis did what they said they would do. You did not get the feeling you were working with "car" people. They had the vehicle I wanted and made the long distance purchase process very easy. The vehicle was delivered more quickly than expected and was in better condition than described. Paperwork was completed as needed. The company appears to enjoy a good reputation and my transaction reflected that as well. More

Ron was very helpful in looking multiple cars that fit my budget. He helped me get into my Wrangler with as little down as possible. I would recommend him to anyone. budget. He helped me get into my Wrangler with as little down as possible. I would recommend him to anyone. More

Ron helped me decide which car was right for me given my budget and situation. Even though I wasn't ready to purchase, he was very professional and helpful. budget and situation. Even though I wasn't ready to purchase, he was very professional and helpful. More

I visited this dealership to purchase a BMW but then I decided on a great G37 convertible. James Valentine and everyone I dealt with at certified Benz and Beemer showed great patience in my choice of what decided on a great G37 convertible. James Valentine and everyone I dealt with at certified Benz and Beemer showed great patience in my choice of what I wanted to do. This took two days but I did not feel pressured and wanted to make up my mind on what I wanted to get. In the end I made the right choice and had a lot of fun in the process which is the first time for me at any dealership! I will be back if I ever need a car again. More

I am 45 and this was the first time I actually stayed at the dealership long enough to purchase a car. (didn't walk out). Kudos to Gary Gordon!!! the dealership long enough to purchase a car. (didn't walk out). Kudos to Gary Gordon!!! More

TONY DECESARE WAS VERY POLITE AND KNOWLEDGEABLE..IF HE DIDNT KNOW THE ANSWER ,HE WOULD SAY I DONT KNOW BUT LET ME FIND OUT. THAT IN MY BOOK SAYS ALOT ABOUT HIM.. I WOULD HIGHLY RECOMMEND NOT ONLY THE DEAL DIDNT KNOW THE ANSWER ,HE WOULD SAY I DONT KNOW BUT LET ME FIND OUT. THAT IN MY BOOK SAYS ALOT ABOUT HIM.. I WOULD HIGHLY RECOMMEND NOT ONLY THE DEALERSHIP BUT ALSO TONY...HE MADE PURCHASING A VEHICLE A PLESEANT TIME, AND VERY TIMELY...THE DEALERSHIP SHOULD BE PROUD TO HAVE TONY DECESARE AS AN EMPLOYEE. THIS PURCHASE WAS THE EASIEST I HAVE EVER HAD... NO STRESS, More

Saw their Z4 online and the price was good and low mileage. Came in to test drive after talking with James on the phone. He was very helpful and knew everything about the car. I love this car and s mileage. Came in to test drive after talking with James on the phone. He was very helpful and knew everything about the car. I love this car and so happy. This dealership is very honest and no pressure and we got what we wanted.. Thanks James we will be back! More

I dealt mainly with James Valentine, who was very straightforward and direct, in a good way. Danny and Trevor were very good to interact with as well. Everything was matter-of-fact. straightforward and direct, in a good way. Danny and Trevor were very good to interact with as well. Everything was matter-of-fact. More