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Certified Benz & Beemer
Scottsdale, AZ
14,002 Reviews
Welcome to Certified Benz & Beemer. We specialize in selling the highest quality Certified pre-owned vehicles at the lowest possible prices. Our belief is that every customer should get a price they can agree to easily.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
By Type
Showing 14,002 reviews
May 15, 2009
These people are scam artists! I looked over their website and it says that all cars are covered by a 30 day warranty and no pressure sales. So I send them an email interested in a BMW and as soon website and it says that all cars are covered by a 30 day warranty and no pressure sales. So I send them an email interested in a BMW and as soon as they call me on Monday they start pressuring me to buy by offering a great deal on shipping and then when I agree and gave them my CC #. The games began! They tried to get me to pay for window etch and tints. Window etch is done free by my police department and with tinted windows the car won't pass inspection. Then the car arrived a week later and it was a lemon! The odometer read more than 500 miles above the odometer statement and shipping took more than expected. So that ate into the 15 day/500 mile Arizona Lemon Law. I complained to Jack the owner, and the local business association. They offered me $500 to go away, and I'm stuck with this lemon! It has a bad cylinder, headlights are not stable in their housings, the cooling fan is missing blades, the emergency tools are missing, has an oil leak, the interior console is so damaged that it looks like the radio was previously stolen, sound system and on-board computer doesn't work, upholstry is sagging, moonroof does not work, headlights and steering don't work properly, and the tires were bald, amongs other things, which were never disclosed by the dealer. The paperwork was also something to question. Upon buying the car they quote me one price and then the price was inflated on the paperwork. It included the fee that the credit card charges them to process a payment, and it was passed on to me! They rolled it into the price of the car! Which is very illegal. Again the Odometer statement was wrong and the paper work was dated a whole week before delivery took place! DO NOT TRUST THESE PEOPLE! More
by GimmieSumMo72
Employees Worked With
Glenn, Griffin, Jack
June 19, 2008
First off I traded in a car with them. They did a carfax on my car and it turns out it was in an accident. Well they talked my car way down and said they wouldnt even be able to sell my car on there lot. on my car and it turns out it was in an accident. Well they talked my car way down and said they wouldnt even be able to sell my car on there lot. So I went ahead and traded it in. I came in the next week and my car was for sale on there lot. Funny that they told me they wouldnt be able to sell it on there lot. Talk about shady. Well once my new car was purchased they were no help to me. The car I purchased was suppose to have 110 point inspection and a 90 day warranty. I dont know who performed the inspection but they didnt do a good job. The tires were bald and they didnt want to replace them. I told them if they didnt replace the tires they could have the car back, so in the end they ended up replacing them. Then I took the car into the infiniti dealership a few months later for an oil change and they told me the belts are in really bad condition and need to be replaced. Well supposely they have a 90 day warranty but obviously that doesnt apply to my car. All and all these guys are like every shady dealership out there. They are there just to make a quick buck and don't care about the customer. More
by InfinitiinPhx
Employees Worked With
Manager
