Certified Benz & Beemer

Was very impressed with the dealership and how I was treated by Danny and the other staff members. The service dept. has been very helpful as well and understanding. Your waiting area is clean and invit treated by Danny and the other staff members. The service dept. has been very helpful as well and understanding. Your waiting area is clean and inviting. All staff members are easy to converse with and and shows they respect your business. More

I needed to replace a vehicle that was totaled in an accident. I had seen several cars on the Internet for sale by CBB so I stopped by to take a look. As I walked around the lot Marvin greeted me. We be accident. I had seen several cars on the Internet for sale by CBB so I stopped by to take a look. As I walked around the lot Marvin greeted me. We began to talk about why I was there. We then went on to talk about life in Arizona after finding out we both were transplants from Ohio and Indiana. The more Marvin and I talked I became more and more comfortable with him. We became like friends instead of salesman & customer. We did not talk about any cars in particular and there was absolutely no pressure to do so. I took a card from Marvin and left. About ten days later I was ready to purchase a car and remembered my experience with Marvin so I went back to CBB to look for him. He again greeted me like an old friend. We went to his office and began looking at cars on the CBB Internet site (BTW much better than walking the lot in 100+ degree heat.). We found a 2007 Acura TL in my price range and test drove it. It was love at first sight which I never do. All told after the test drive and my decision to buy, it took another 45 minutes and the car had been washed, gassed up and I was driving home. This level of customer service and no haggling sales experience is rare. To top it all off - I drove to CBB in a rental car - Marvin took care of getting my personal items out of it and got it back to the rental company for me. Everyone has their own experiences and stories to tell and my story concerning CBB and Marvin are as it has been explained and I'm sticking to it. I would buy from CBB and Marvin again. Thanks Marvin! More

I was very impressed and pleased with CBB. Glenn Roseman was very helpful and informative. I'm very happy with my CTS Cadillac. It was more than I expected from a used car. Everyone at CBB were pleasant and was very helpful and informative. I'm very happy with my CTS Cadillac. It was more than I expected from a used car. Everyone at CBB were pleasant and friendly. I would highly recommend CBB to anyone looking for a nice used car. Thanks CBB! More

Glenn was an excellent sales person. We went back to the dealership probably 4-5 times before purchasing our vehicle and everytime Glenn greeted us with a smile and never rushed us. It was because of him th dealership probably 4-5 times before purchasing our vehicle and everytime Glenn greeted us with a smile and never rushed us. It was because of him that we kept returning to the dealership and ultimately purchased our BMW. I must say, the finance guy wasnt the friendliest in the world, but Glenn's fantastic attitude and politeness outweighed the rest. Also, this dealer does have beautiful vehicles. We were actually interested in a number of vehicles at this location; most of them fair prices. The next time we are in the market for a vehicle we will definitely be going back to purchase from Glenn at Certified Benz & Beemer. More

Buying a car as a female can be very intimidating! I visited several other dealerships where i feel i was given the "run around" a little bit. I ended up at this dealership and these guys were so nice a visited several other dealerships where i feel i was given the "run around" a little bit. I ended up at this dealership and these guys were so nice and helpful. THey made my first car buying experience great. They were honest when i bought my car, and have since been very helpful with any questions that i have had! More

My experience at Certified Benz and Beemer was a very positive one. The sales staff was very patient and helpfull. I never felt pressured or intimidated in dealing with the salesman. I was able to find positive one. The sales staff was very patient and helpfull. I never felt pressured or intimidated in dealing with the salesman. I was able to find the right car for me and the finace department was very friendly. The sales team even offered to follow me home with the new car. Overall I had a great experience at Certified Benz and Beemer. More

Lee and Trevor were so good to work with on this purchase, I've committed to purchase my next vehicle from them. The entire process was professional and top notch. Don't miss out working with these purchase, I've committed to purchase my next vehicle from them. The entire process was professional and top notch. Don't miss out working with these guys. They made the entire car buying experience so enjoyable, I didn't really want it to end. More

I have purchased two vehicles from Certified Benz & Beemer, and each time was painless, easy and fast. I wouldn't buy from anywhere else! They had great financing, even for a first time buyer when i bo Beemer, and each time was painless, easy and fast. I wouldn't buy from anywhere else! They had great financing, even for a first time buyer when i bought my first car from them. They have a great atmosphere, and everyone worked well together. Their website was highly informative with all the different photos and descriptions of each vehicle. I highly recommend them! More

I bought a vehicle from them almost a year ago . It was the worst experiance I have had purchasing a vehicle ever, and have purchased over 20 cars between my wife and I. I am still yet to get the vehicle f the worst experiance I have had purchasing a vehicle ever, and have purchased over 20 cars between my wife and I. I am still yet to get the vehicle fixed correctly and even though other shops say that the car has problems in the transmission benz and beemer wont fix it, and this has been going on and have had the vehicle back to them since day one. I notified them the day I left the dealer with the car that the tranny was bad. They brought it back 2 times. 1 time they kept it 3 weeks with out talking to us plus the extended warranty that I had originally purchased got cancelled because they waited to long to send it in . I should have walked away the day my wife and I drove the car since the minute we informed them that we wanted it our sales lady took our info to the sales manager and then disapeared . The car had never been detailed and several speakers were blown and 1 was missing. So much for the pre delivery inspection. The last time we took the car in they told us nothing was wrong. Come to find out they just let it sit in the back because the second the service manager drove it up to allow us to take it he witnessed the problem , But by that time we just wanted our vehicle back. They are not concerned with anything but money. once the sale was final its off to the next unfortunate person to be on their lot. I will never recommend them to anyone and have filed a complaint with the BBB to which its been almost 2 weeks and no responce from them . Just recieved another letter from the BBB saying that they havent heard from them and are sending them a reminder. Please dont ever purchase a car from this dealer, They only want your money and then they will be done with you. More

We are local and purchased a used 2006 330i. The sales experience was excellent, with no pressure. The car was priced well although they did tack on a tint and etching fee. Kelly Blue book showed the car experience was excellent, with no pressure. The car was priced well although they did tack on a tint and etching fee. Kelly Blue book showed the car at 25k and we paid the internet price of 19.9k so I wasn't really too bothered with the added fees. A carfax was provided. We also ended up trading in our old car and they gave us what I felt was a fair amount. They also had swapped out the rims and tires for a nicer set. I requested the OEM rims be put back on as shown on the internet listing but they could not find them so we agreed to buy the upgraded rims/tires at a reduced price. I had done my homework and the price was cheaper than what I could have gotten them for from one of the many internet tire/rim dealers. We did arrange our own financing as they were unable to match or beat the advertised rate on our credit unions website. The car also only came with one keyfob but they called a few days later and had found the spare which I am sure saved us a couple hundred vs. buying an extra one from the dealer. All in all it was one of the best sales experiences compared to my past dealings with some of the other local dealerships. My advice to anyone who buys a used car: do your homework. Look up a carfax and blue book values and decide what the car is worth to you. Also inspect it closely or pay someone to inspect it. I personally would never buy a car sight unseen but if you are going to do it you better do your homework. FWIW total time to buy the car from test drive to leaving the lot was about three hours. I'd give them another shot if I were in teh market again, I cannot say this about any of the 4 other dealerships I have bought cars from in the past 10 years. More