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Certified Benz & Beemer

Scottsdale, AZ

4.9
14,275 Reviews
Welcome to Certified Benz & Beemer. We specialize in selling the highest quality Certified pre-owned vehicles at the lowest possible prices. Our belief is that every customer should get a price they can agree to easily.
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6725 E McDowell Rd

Scottsdale, AZ

85257

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Showing 14,275 reviews

October 26, 2011

overall very easy deal to get done, Mike made the car purchase very easy with very up front through the whole process. i would purchase another car in the future through them. More

by bdobbs1011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Sowinski
October 21, 2011

The moment I walked in the door they were friendly and welcoming. Kim helped me find the car I was interested in and didn't pressure me into anything. The price of the car (06 GTO) was fair and right arou More

by Nomad85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Shroyer
October 20, 2011

Certified Benz and Beemer is just like any other used car Certified Benz and Beemer is just like any other used car dealer found on every corner in every city. Company is built on selling over priced cars a More

by DerekHall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lee Grubbs
Oct 24, 2011 -

Certified Benz & Beemer responded

We are committed to providing the highest quality customer service and our goal is 100% customer satisfaction. When we receive a negative review we take it constructively and use it to improve. We disclosed that this vehicle (a 15 year old vehicle) required repairs and aggressively discounted the price for the customer. The customer agreed to an as-is purchase fully realizing that the vehicle needed repairs. We are a full disclosure dealership and our vehicles represent the greatest value anywhere. We discussed returning the vehicle but the customer insisted he wanted the vehicle. We offered a $250 “goodwill credit” in our service department to offset some expense and the customer declined. We always regret any inconvenience to our customers and feel sorry for any misunderstandings. We are proud and gratified with our customer satisfaction rating. With over 300 reviews our rating is 4.8 out of 5. Nothing is more important to us than our customers!

Nov 13, 2011 -

DerekHall responded

The dealer never disclosed of any repairs needed to this car. I pointed out the two repairs it needed, rear tires and a front windshield, at the negotion of the price. I wouldnt pay more than Kelley Blue Book for the car so they "discounted" the overly priced car. I agreed to the "as is" condition based on the fact that Lee Grubbs had told me it had passed THEIR inspection. Only to find out two weeks later from Stacy in service that the car had never been inspected. Lee Grubbs offered to take the car back when I finally met up with him on a Saturday after he avoided my calls for two weeks. I agreed to the return of the car but was told to come back Monday because no one was available at the dealer to return my money on the weekend. A few hours later I received a call from Norman and he offered $250 to resolve the matter. I explained to him that Lee wanted to take the car back and that I felt that was the best solution. When I went back on Monday Lee Grubbs said they couldn't take the car back and that the sale was FINAL. When I asked about the $250 offer he said he spoke to Jack the owner of Certified Benz and Beemer and that he wouldn't approve of me getting $250. The facts are that Lee Grubbs misrepresented the car and the company is hiding behind the "as is" contract.

October 19, 2011

I had a good experience buying a Cadillac Escalade Ext at Certified Benz and Beemer. Alex Kankus help me out. He was really easy going, and i dint have to negotiate. He gave me a good price and good intere More

by PaulOcho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Kankus, Alex Kankus
October 19, 2011

I have sold and purchased many cars in my lifetime and most recently only have driven Corvettes. I was look for a Crystal Red 2007 on the internet and found three with two of them in Florida and the other More

by Avid9er
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Roseman and Tracy Weaver, Tracey Weaver
October 18, 2011

Alex was very forthright and open with us. No pressure, he understood what we were looking for and didn't try to steer us to something else. He also didn't forget to call us, but didn't hound me! The car More

by wgifford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex, Chris, Alex Kankus, Chris Barone
October 17, 2011

I had a good experience at Certified Benz and Beemer. The staff was very friendly and not high pressure at all. JP sincerely wanted to put a deal together that was beneficial for everyone and worked hard More

by mchilton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP, Trevor & Chris, Trevor Gaiser, Chris Barone
October 17, 2011

the reason for my recommendation is a simple one. At certified Benz and Beemer, the staff was knowledgeable and steered me in the right direction for a car that suited all my needs. Greatest prices for More

by Blaster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeff Hallenbeck / Lee Grubbs, Jeff Hallenbeck
October 17, 2011

I had an absolutely wonderful experience at Certified Benz and Beemer. I was immediately greeted by Alex Kankus. Alex was the best car salesman I have ever worked with. He was very patient and knowledgea More

by gramunno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Kankus, Alex Kankus
October 17, 2011

Alex was great to work with and gave me a very good deal. He and Chris arranged better financing than I could have gotten from my credit union. I was in Arizona on vacation from Indiana, so I drove the car a More

by acharris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex & Chris, Alex Kankus, Chris Barone
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