Certified Benz & Beemer

Second car bought at this dealer with Daniel! Very great person great experience every time. Never takes long I will defiantly go back and recommend person great experience every time. Never takes long I will defiantly go back and recommend More

Throughout my life I purchased many vehicles used and new. Most of them were bad experiences where the salesman is pressuring you to buy and the finance guy is trying to sell warranties and many things y new. Most of them were bad experiences where the salesman is pressuring you to buy and the finance guy is trying to sell warranties and many things you don't really need or want. At this dealership everything is different. This was the most enjoyable car purchase I ever had. Thank you Garry! Very efficient, no pressure and professional. 5 star dealership!! More

I went in to buy a Toyota Rav4 and Bill Schumer met me at the door asking to help. When I told him that I was looking for the Toyota he told me that the vehicle was at the body shop for some minor repairs. I the door asking to help. When I told him that I was looking for the Toyota he told me that the vehicle was at the body shop for some minor repairs. I told him I was interested in the car and he suggested we go to the body shop to see the car. After about a half hour at the body shop I determined it was not the car for me. I thought Bill would be angry with me but just the opposite happened. He was very patient and professional with me. He suggested that we potentionally look at other cars in the same classification. I told him I was only interested in the Rav4. He said he would start searching for one. In about a week he called stating he found one for me. My personal situation had changed so I did not have the need for the vehicle but again Bill was very professional in dealing with me. More

I have bought over 15 vehicles in the last 10 years and this dealership and Paige made this the absolute easiest and most hassle free lowest used rate experience I have ever had. I would refer them anytime this dealership and Paige made this the absolute easiest and most hassle free lowest used rate experience I have ever had. I would refer them anytime anywhere. More

I bought my Vette at this dealership and decided to try the service department for an oil change. The last oil change was done at a Chevrolet dealership. After a couple of days, I noticed the oil monitor h the service department for an oil change. The last oil change was done at a Chevrolet dealership. After a couple of days, I noticed the oil monitor had not been reset. I checked the dipstick and oil read low. I was extremely disappointed with the Chevrolet dealership. I talked to Scott at Certified Benz and Beemer to set an appointment. He was very easy to work with. They had a very attractive special on oil changes on Saturdays. I explained my schedule would require the work done during the week. He cheerfully arranged an appointment during the week with the special. When asked how long it would take, he said an hour and a half. I was hoping for an hour but I really appreciate not being romanced on the time frame. When I brought the Vette in, the job was finished on time. I am very pleased. Scott and the staff were very professional. More

Great experience.. Willing to negotiate, delivered as promise and made the transaction as easy on me as possible.. They were willing to meet me outside the dealership due to the distance I was from them. promise and made the transaction as easy on me as possible.. They were willing to meet me outside the dealership due to the distance I was from them.. Once we met the transaction went very smooth and fast.. The vehicle was delivered exactly how they described it online. They verified that I was satisfied after the sale at a later date which is almost unheard of.. Thanks for a great experience!!!! More

Tyson Muse is the Definition of "Customer Service" He has gone above and beyond to work with me with on a couple of minor Issues with my car, answered all of my questions, and as well as ever Service" He has gone above and beyond to work with me with on a couple of minor Issues with my car, answered all of my questions, and as well as everyone I have come in contact with at Certified Benz and Beemer, gone the Proverbial, "Extra Mile" And what a pleasure to be able to talk with Charles the Mechanic about my car also, he explains mechanical things in layman's terms you can understand. these guys are like family here, and treat you like you are too. Best Experience I have ever had at a car Dealership, from point of sale all the way to the 5 Star service. Thanks, Guys! More

The service experience was great,was given a loaner car in top condition for the duration of my repairs,very helpful team. Mr Scott Paich-service manager deserves special mention for his extraordinary s in top condition for the duration of my repairs,very helpful team. Mr Scott Paich-service manager deserves special mention for his extraordinary service beyond the call of duty.On wednessday march 20,2013, I accidentally locked the car keys in the loaner car trunk at my residence around 6pm.I called the company to report the event and ask for assistance. I made frantic calls to some Locksmith companies as advised,but no one was willing to help or accept the job. My desperation grew as I have important chores that evening and my family was flying in from the East Coast the next morning, I need this car. Eventually I spoke with Mr Scott Paich and painstakingly explained my situation to him.He called me back in 10 minutes and agreed to come to my residence an hour away with the spare key from the company. True to his words, he arrived earlier than scheduled within the hour and opened the trunk where I had locked the car mistakenly. I was immensely relieved and remained very grateful to him. Thank you Mr Scott Paich for your excellent service! Your generosity and kindness is recognized. Sunday Bankole,MD dbanky@yahoo.com New Customer. More

My experience was a 5 star rating. I am a single female who had not purchased a car in 21 years, which is hard to believe but true. So you can understand why I was nervous to walk into a car dealership. I who had not purchased a car in 21 years, which is hard to believe but true. So you can understand why I was nervous to walk into a car dealership. I was greeted by Kevin and he made me feel comfortable immediately. He did not rush me and took the time to show me cars and explain the features of each; making it easy to find the car that was right for me in terms of price, style and function. The rest of the team was easy to work with and made the entire experience of purchasing a car hassle free. I really like their pricing structure and warranty policies. I would recommend this dealership to anyone looking for a new or used car. They are the best! More

I had a terrific experience at this dealership. The salesman was friendly and helpful and the staff were kind and courteous. I would recommend this dealership to anyone looking to purchase a car. salesman was friendly and helpful and the staff were kind and courteous. I would recommend this dealership to anyone looking to purchase a car. More