Certified Benz & Beemer

I have never had such a wonderful experience as the one I had at cert. B&B! Everyone worked as a team and at no time did I feel pressured or pushed. I'm in the process of rebuilding credit and everyone was r had at cert. B&B! Everyone worked as a team and at no time did I feel pressured or pushed. I'm in the process of rebuilding credit and everyone was respectful and went out of their way to help me get in a wonderful vehicle. I have already recommended them to many of my friends and will continue to do so. Thank you all so much for making this such a pleasurable experience! More

The process was awesome! No pressure and laid back. We found the perfect car in a 2008 BMW 3 Series convertible. The car was clean and in perfect shape! These guys are fantastic. We even got a lower rate found the perfect car in a 2008 BMW 3 Series convertible. The car was clean and in perfect shape! These guys are fantastic. We even got a lower rate than what we were quoted. I would highly recommend them to anyone! Mike Taggart More

Mark made the purchase an enjoyable experience. There was no pressure, just fun communication. Mark went to extra efforts to make sure all my questions were answered even after I had driven away. was no pressure, just fun communication. Mark went to extra efforts to make sure all my questions were answered even after I had driven away. More

I recently purchased a car from CBB and couldn't be more happy with the whole experience. I bought the car over the phone (since I'm out of state) and flew to Phoenix to pick up the car. Barry picked me up happy with the whole experience. I bought the car over the phone (since I'm out of state) and flew to Phoenix to pick up the car. Barry picked me up in my new car at the airport and about 40 minutes later I drove away in my new car. I would highly recommend CBB and Barry to anyone looking for car and a quality buying experience. More

Alex Kankus was my sales representative. From the get go, he was on queue and eager to satisfy me as a call-in customer. Then when I got to the dealership a car was ready and waiting for me to test driv go, he was on queue and eager to satisfy me as a call-in customer. Then when I got to the dealership a car was ready and waiting for me to test drive, which the car was to my exact specifications. Alex helped me resolve one concern I had in mind, but in addition to that, I found him to be the kind of person who will share his knowledge and expertise quite easily. I found that very helpful. After more than one test drive with Alex, I was pleased at his good nature when I asked to him if I could drive a car a second time (which I ended up buying). I look back at my experience, and In no way did I ever feel pressured or get a whiff of commission breath. Alex was professional and certainly did his part to make the deal work. I feel he gave me down-to-Earth, top-notch service :) I am very pleased with my car. I got a good price at CBB, and I would not hesitate to recommend Alex Kankus to help you with your car purchase too!! Please give him a call, your experience will be painless and you will enjoy meeting a nice person. More

My experience with Certified Benz and Beemer (B&B) began with an internet chat session. After searching for just the right car for many months I finally found the car I wanted at B&B. My first contact began with an internet chat session. After searching for just the right car for many months I finally found the car I wanted at B&B. My first contacts were Paige Price and Don Keas in the sales department. Both were very helpful in guiding me through a long distance deal. I live near Syracuse, NY and had a car I wanted to trade-in and was not sure how to go about doing this long distance. They assured me that they could make the process very easy, and it was. They assisted me in the negotiations that I had with the buyer, Lee Grubbs. Lee was also very accommodating and made me feel that we both were getting the best deal possible. Once we agreed on a price for my trade-in and for the car I was going to purchase I dealt with Treavor Gaiser in the finance department. Treavor explained what I needed to do to secure this deal and helped me with final payment arrangements. Realizing that I was going to be driving from Syracuse to Scottsdale, Treavor worked with me so that my deal could be done within a reasonable time frame. The day that I was to arrive at the dealership, Paige Price was scheduled to be off duty. However she assured me that she would arrange her day so that she was there when I arrived, and she was. She arranged for my trade-in to be washed prior to presenting it to the Benz and Beemer buyer who would be evaluating my trade-in. The buyer on duty this day was the owner, Jack Schneider. I had a very pleasant conversation with Jack, and told him the history on the car that I was trading-in. Even though Jack had never seen my car before my arrival there was no change in the trade-in value that we had agreed upon over the phone. The last person I dealt with was Tracey Weaver in the business office. She quickly and efficiently guided me through all the paperwork needed to close the deal and get me on my way back to Syracuse, NY. I had a cashiers check ready to give her that was based on what Treavor Gaiser had told be the balance would be. It was correct to the penny. Absolutely no discrepancies. When you travel 2400 miles to make a car deal it's very reassuring NOT to have surprises, and there were none. This was one of the smoothest, most professional car dealers with whom I've had the pleasure to do business. From the first internet chat session to the final few minutes in the business office, I found B&B to be very professional, personable, and reputable in every way. More

I bought from this dealer via the internet, and will never do so again. I was skeptical of buying a car sight unseen. However, I was assured and even sent a signed document saying that I had a 24 hour t never do so again. I was skeptical of buying a car sight unseen. However, I was assured and even sent a signed document saying that I had a 24 hour test drive upon the vehicle arriving and that if I was not completely satisfied that I could return the vehicle and receive a full refund. This was a lie. I received the car at 10:15 PM on a Friday night from a truck driver that didn't seem to give a hoot about the vehicle. After a quick look-over with a flashlight, I accepted the vehicle. The next day I discovered that both front tires on the vehicle were down to the wear bars. The dealership assured me that they took every wheel off the vehicle when they had it and gave every tire a thorough inspection and that there were SEVERAL thousand miles left on the tires, despite being down to the wear bars. Their second argument was that pictures were provided of the tires on their website. However, the pictures they provided gave no indication of how much tread was on the tires. I called the salesman, James within 24 hours of receiving the vehicle and stated that the only way I wanted to keep the car was if I was given two tires. After getting the run around for 3 days, I was told they were not going to pay for tires. I then stated clearly that I wanted to return the vehicle. James told me I would have to talk to Jack for a return. Jack quickly denied being able to return the vehicle and stated that if I had wanted to return the vehicle, I was supposed to put it right back on the truck that delivered it. 100% LIE. After this option was taken away, my only other option was to accept a check for two tires, which sounded great! Problem solved, right? No. I received the check tonight and it is about $250 short of what it will cost to put two new OE tires on the car. I rated the quality of work as very bad. The window tint they put on has half-inch gaps at the tops of the windows and the door handle protectors are bubbling up. Update 12/27/2012: Jack did not like the reviews I posted and has sent me a check for the remaining balance for the cost of two new tires. More

Best experience I have ever encountered at a dealership! There was absolutely no pressure. The amount offered on our trade-in was fair and the dealership's upfront pricing was clear and competitive. I wil There was absolutely no pressure. The amount offered on our trade-in was fair and the dealership's upfront pricing was clear and competitive. I will not hesitate to return to Certified Benz and Beemer for future purchases. More

we were looking for a 4x4 car or truck for at least 3 weeks because our truck was totaled in a accedent. one day looking on the internet i found your add and called james valentine and talked to him. eve weeks because our truck was totaled in a accedent. one day looking on the internet i found your add and called james valentine and talked to him. everything he told us about the car and your company was totaly true. no hidden charges price was good it was the best car buying experince we have ever had. would go back when we decide to buy another car thank you bill and colleen fausett More

Great service involved coming to the house with the car and setting up and showing us how to use the bluetooth with the phone , the nav system radio and the control system and setting up and showing us how to use the bluetooth with the phone , the nav system radio and the control system More