Certified Benz & Beemer

The price is not the price! I made an offer on a 2002 S500 versus the price listed in the online ad and that same price quoted by the salesperson. Guess what? The Salesman comes back with the news that t S500 versus the price listed in the online ad and that same price quoted by the salesperson. Guess what? The Salesman comes back with the news that the car "is mispriced". In other words; Oops, we should be asking a lot more but you can take advantage of our mistake and snatch this car up at the asked price now. An embarrassing sales tactic. I ignore this and reassert my offer. The counter comes down $500, but also adds $847 for overpriced dealer add-ons like tinted windows and security etching. In effect, the counter offer was for $347 MORE than the asking price. I am told these add-ons are listed on a window sticker, which is true, but no where is it stated whether those add-ons are included in the asking price. If these add-ons have already been done and the costs must be recovered why aren't they included in the asking price????? If they are not included in the asking price (a curious notion)shouldn't there be a foot note next the listed price on the internet, on the car, when the salesman quotes a price??? When I objected they grudgingly offered to take the profit ($400)on the unwanted add-ons out of the price. When I got up to leave Norm Neil offered to just give me the add-ons. By this time my trust was shot. I found Norm to be calculating and slimey. More

My name is Chris and i just purchased a 2006 corvette from Certified Benz and Beemer in Scottdale Arizona. I live in the san francisco bay area and this was the first time I have ever purchased a car ou from Certified Benz and Beemer in Scottdale Arizona. I live in the san francisco bay area and this was the first time I have ever purchased a car out of state. Certified benz and beemer made it very easy to do that and the customer service was great. I would definitley do business with them again. Thank You Alex and Tracy for all your help. I love the car. More

Certified Benz and Beemer is the best dealership we have been to, great atmospher beautiful show room but the best of all great customer service, Daniel Quintana is the best sales person we have ever dealt been to, great atmospher beautiful show room but the best of all great customer service, Daniel Quintana is the best sales person we have ever dealt with, he was very helpful and honest he help us find the best car ever super happy with our 2006 BMW 525i we will definitely recommend Certified Benz and Beemer to friends and family. More

I went to Certified Benz and Beamer because i saw the I went to Certified Benz and Beamer because i saw the selection online and i fell in love with the cars and the prices!!! I worked with Jeff Hallenbe I went to Certified Benz and Beamer because i saw the selection online and i fell in love with the cars and the prices!!! I worked with Jeff Hallenbeck who was the contradiction to any used car salesman he was personable polite and patient, as well as helpfull and very knowledgeable. It was a no pressure expierience to the end and I love my well thought out choice. The finance department was very fast faster than the big name brand dealerships out here. There was even a small problem with my trade in procedure and they helped me out with that too!! I will recommend this dealership to everyone I know and from now on Certified has my business. Thanks again Jeff!!! More

Thanks Glenn for all your help you were awesome and were very kind and friendly.I highly recommend Glenn as your sales representative if you are looking to buy at Benz & beemers . very kind and friendly.I highly recommend Glenn as your sales representative if you are looking to buy at Benz & beemers . More

I came looking for the "perfect" car. Little did I know I would be finding it at the FIRST PLACE we stopped. We had a very specific price range that we needed to work within. Chris came right up did I know I would be finding it at the FIRST PLACE we stopped. We had a very specific price range that we needed to work within. Chris came right up to us and introduced himself. He was friendly, knowledgeable & not pushy (which is the BEST kind of salesman). I never thought he would be able to find me the car that I wanted in the price range that was necessary - but he did! We took the BMW on a test drive. Chris was awesome...allowing us to have fun and showing us what a trustworthy and fun person he really was. It was different from any other car shopping experience I had ever had. Felt like a friend just looking out for me and my family. I would HIGHLY recommend Chris to ANYONE...as well as send them to this amazing dealership to find their car of choice. Chris found me my perfect car at the perfect price and I couldn't be more thrilled. Thank you all! More

I had been looking for a second car and found the Benz & Beemer website and it looked like they had excellent used cars at fair prices. I decided to check them out with no intention of buying a car that d & Beemer website and it looked like they had excellent used cars at fair prices. I decided to check them out with no intention of buying a car that day. I was outside looking at their cars when Danny Quintana came out to help me. He listened to what I was looking for, answered my questions and then said he had a car upstairs " that was looking for a new owner". We went up and looked at the car and it was exactly the car I was looking for. We took the BMW for a test drive and it was in excellent shape and one sweet ride! Danny never pressured me into buying the car but since it was what I was looking for, I asked him to put some numbers together. We were able to agree on a deal and the paperwork was done very timely. Normand Neal also was very friendly and made me feel very comfortable. Tracey Weaver did the financing and it was a breeze. Since I was trading a car in, Danny and "the Wisconsin guy"- sorry I can't remember his name, followed me home with my new car. All in all a great experience and I will recommend them to anyone looking for a great used car. More

Our dealings with Certified Benz and Beemer, specifically Danny, Lee and Trevor, exemplify how a car buying experience should be. We contacted them regarding one of the vehicles on the website. After explain Danny, Lee and Trevor, exemplify how a car buying experience should be. We contacted them regarding one of the vehicles on the website. After explaining what we were looking for and the needs of our family, they suggested that the vehicle may not be the best choice. They offered to do an extensive search to find exactly what we needed and wanted, for the price we wanted to pay. It seemed like the whole staff participated in the search. When they found exactly what we wanted, they had it shipped to the store, inspected, certified, warranteed, detailed and ready for delivery in 3 days. You can put your vehicle search in the experienced professional hands of this dealership with confidence. We have already recommended them to friends and colleagues. More

My wife and I went into B&B about a month ago just looking, not really ready to buy. When we arrived we walked aroud the lot for a few minutes and Chris Bonhote came out and introduced himself to us. looking, not really ready to buy. When we arrived we walked aroud the lot for a few minutes and Chris Bonhote came out and introduced himself to us. Ask if we had anything special we were looking for. We told him no, and he handed us his card and told us if we had any questions he would be right inside. Unheared of at any car dealer, new or used. Just let the customer walk around and look without shadowing them? We had a few questions for Chris and he answered them straight forward and to the point. We thanked him and left. On 3/22/12 we went out looking for a car for her. We went to 4 dealers around Scottsdale, Tempe and Mesa. We went back to Benz & Beemer and talked to Chris about a 350Z that they had. He told us it was getting detailed and he would have it brought up to the dealer. We were talking about the car and found out it was a coupe not a convertable. Chris asked if we would be interested in another make of car and we said sure. He showed us a 2000 Porsche Boxter, black convertable. It was actually cheaper than the 350Z and had less miles. My wife fell in love with the car and we took it out for a drive. We bought it and ALL the paper work was completed in less than an hour and we were on our way. We can not say enough about Chris and the dealership, Certified Benz & Beemer, all of the employees we polite and courteous to us. There was never any pressure to buy anything from them. Chris called us 2 days later just to make sure we were happy with the car and wanted to know if we had any questions. He reminded us that we had an appointment on Thursday to come in and have the windows tinted and the door edge guards but on. He told us come in anytime it is conveient for us. I told him that he is totally contradicting the used car salesman persona. Polite, not pushy and he was treating the customer like a friend not a conquest. We would refer all of our friends and family to Chris, at Certified Benz & Beemer. We have bought quite a few cars in our life time and have never we had such a great experience as we did with Chris Thank you and hope to see them again. Chip & Barb K More

Customer service was excellent. We considered the price to be very fair and the car we purchased was in excellent condition. We also appreciated being offered the option of saving state sales tax since we to be very fair and the car we purchased was in excellent condition. We also appreciated being offered the option of saving state sales tax since we were taking the car to Canada within 90 days of purchase. Everyone we met at the dealership was very welcoming and friendly and Markus was a pleasure to deal with. No high-pressure sales tactics to cope with, just a reasonable price. More