Certified Benz & Beemer

I had an awesome experience and will recommend this dealership to my friends and family.I got the car i was looking for with additional features at a lower price than i expected.You have earned a custo dealership to my friends and family.I got the car i was looking for with additional features at a lower price than i expected.You have earned a customer for life and getting that car from Paige was a wonderful experience for me.My opinion of used car dealers has changed forever in a good way. More

Danny Quintana was a very good person he attend me amazingly, any person that would want to buy a good used or new car they should go to Certified Benz & Beemer it was a great experience. amazingly, any person that would want to buy a good used or new car they should go to Certified Benz & Beemer it was a great experience. More

I'm very happy with doing business with Certified Benz and Beemer. Tony and Tracy helped me complete my transaction in a record-setting time. For the record, it was the fastest time I have ever spe Benz and Beemer. Tony and Tracy helped me complete my transaction in a record-setting time. For the record, it was the fastest time I have ever spent purchasing an automobile. Thank you. More

We just had a new navigational system installed in our Mercedes SLK 350. Chris Reyes and Scott Paich are the two gentlemen that worked with us. We cannot even begin to shower enough praise on Chris an Mercedes SLK 350. Chris Reyes and Scott Paich are the two gentlemen that worked with us. We cannot even begin to shower enough praise on Chris and Scott. They, once again, were incredible! Chris has to be one of the most knowledgeable, diplomatic, charming members of any management team we have ever met. All you have to do is ask and he will deliver, a true man of his word. He is also excellent at following up and keeping in touch with his customers. He should be considered a model of superior customer service. Scott is also very impressive! His knowledge and dedication, as well as professionalism and honesty are always greatly appreciated by us. He also makes sure that anything you need assistance or have a problem with, he is there to handle it, rest assured. He anticipates the needs of his customers and accommodates them, quickly and painlessly. Once again, Chris Reyes and Scott Paich have amazed us with their attentiveness and professionalism. Both are a tremendous asset to Certified Benz and Beemer. We would highly recommend this dealership to anyone in search of an integrity filled, truly client focused team of professionals, to assist them in their quest for the perfect automobile! More

I found the perfect vehicle online and stopped in to see it The staff and management were great to work with and there were no garbage sales tactics. The entire process was straightforward, fast and clean it The staff and management were great to work with and there were no garbage sales tactics. The entire process was straightforward, fast and clean. I would happily recommend this group to anyone looking for a vehicle. More

Came into this dealership wanting to look at a few cars I saw on their website. Walking in I did not know what to expect after two bad experiences at other used car stores. James met us with a smile and a saw on their website. Walking in I did not know what to expect after two bad experiences at other used car stores. James met us with a smile and a welcome that made us relax. Ther was no pressure or questions such as "what can we do to get you in this car today". He was polite and listened to what we were looking for. We test drove two cars and left with the information we needed to make the right desicion. Although we didn't purchase a car that day James followed up with an email and a phone call to answer our questions and just to see where we were in our buying process. We will be purchasing a car here next week and would highly recommend anyone looking for a car to at least come in and experience how this dealership does business. It is very refreshing and puts the excitement back in purchasing a car. More

A big thanks to Alex and Tony D. for their professionalism as my husband and I searched for a used Porsche. I personally appreciated the "no pressure" approach of these gentlemen. The calm a professionalism as my husband and I searched for a used Porsche. I personally appreciated the "no pressure" approach of these gentlemen. The calm atmosphere of your showroom was a delight and only added to the pleasant experience. More

I was on my way to purchase a brand new Fiat from Power Fiat of North Phoenix that had no miles and the Sales Manager had extended a free four year bumper to bumper service plan contract, attractive pricin Fiat of North Phoenix that had no miles and the Sales Manager had extended a free four year bumper to bumper service plan contract, attractive pricing and free tint on the windows in order to close the deal then. I did not sign a sales agreement then as I had to go to Wells Fargo Bank to transfer the down payment prior to pursuing this purchase so assured them that I would be back. This vehicle was very nice but did not have all the features that Certified Bemis and Beemer's used 2012 Fiat had. After completing the transfer at Wells Fargo, I was on my way back to the brand new 2012 Fiat from Power Fiat of North Phoenix to finalize this purchase when I received a call from Ron Moran from Certified Bemis and Beemer's that his used 2012 Fiat with 17,000 miles was still available for a price of $15,987 which was $2,000 less than the asking price on the brand new Fiat from Power Fiat of North Phoenix with no miles. Although mileage was a distinct consideration; I made the decision to pursue the additional features that the used Fiat had based on the price quoted to me on the phone. I was told that Certified Bemis and Beemer's Sales office was closing at 6:00 pm but they would stay if I was coming to purchase their Fiat. I arrived there a few minutes after 6:00 pm intent on purchasing the car. The deal was written up and I accepted or signed for the purchasing. I was then taken to a lady who was to conduct the closing on the financing to include signing of all the paperwork. It was immediately obvious to me that the sale of the vehicle was the reason she had to work late. Noticing that she wasn’t happy; I mentioned the fact that we had kept her over late. She assured me not to worry about it as the paperwork would be done quickly. The paper work was completed in five minutes without any opportunity for me to read anything; nor any explanation of what I was signing. I do not blame her for going fast as she was late getting home. After purchasing the car; I then reviewed the paper work that I signed and I was shocked. The price that was quoted to me did not include dealer additions which Ron had told me about as if they were features of the car already. They were features that were on the car but the price of these dealer additions were not disclosed to me until after I made a decision to buy the vehicle for $15,987. Certified Bemis and Beemer's had charged me $399 for tinting of the windows, $249 for window etching which was to be an anti theft feature and they charged me a documentary and administrative fee of $399 for the lady who spent five minutes with me to close on the deal. This added $1,047 to the price of the vehicle. In banking we are held to strict truth and lending laws but I have learned now that it is legal for a dealer in Arizona to include dealer add ons and disclose them after the decision to purchase had been made. If I had known of the features discussed with me over the phone were going to cost $1,047; I would have never purchased the vehicle. I would never recommend Certified Bemis and Beemer's to any one due to the shady means by which my sale was handled. I will tell my friends and family how I was taken advantage of in a five minute closing so that a woman who worked for Certified Bemis and Beemer's could go home as soon as possible. I have learned my lesson well but will never recommend or do business with Certified Bemis and Beemer's again. More

Bill understands that for most older people, buying a car is not an experence looked forward to. So I was delighted to work with him to cut to the chase and find the car I wanted, inspect it, have my trade l is not an experence looked forward to. So I was delighted to work with him to cut to the chase and find the car I wanted, inspect it, have my trade looked at and get only what I wanted, nothing more. I was in and out in one hour! My Cherry Red Benz is the finest MB I have owned in many years. Bill is not some grip and grin drifter in a cheap suit, like so many here today and gone tomorrow sales manglers I have had to avoid over the years, he is a USMA grad and combat veteran officer who will conduct the transaction with honor and fair play. Thank You Sir! More

Great Dealership can't say enough about my Mr. Valentine from our first contact he conducted himself in a professional manner and handled everything so well. Did everything he said he would and mo Valentine from our first contact he conducted himself in a professional manner and handled everything so well. Did everything he said he would and more has to be one of the top sales person at the dealership. More