Certified Benz & Beemer

September 13, 2014 Purchase I worked with Tony and Mo to find, purchase and finance the right car. They were both professional, friendly and knowledgeable. I plan on sending ot I worked with Tony and Mo to find, purchase and finance the right car. They were both professional, friendly and knowledgeable. I plan on sending other clients and people that I know in the industry to them to find a vehicle. More

Certified ? We purchased our 328I at their asking price because wife fell in love with it. Never questioned the add on that was on top of the purchase price like We purchased our 328I at their asking price because wife fell in love with it. Never questioned the add on that was on top of the purchase price like tinted windows & paint protection. The problem I have if this dealership is truly a certified BMW dealership why did we have to pay for a second fob at $197 +?. We were given a second fob which turned out to be from another vehicle. We sent it back at our cost. Then we are told we had to purchase the second fob. Salesman was very polite & apologetic but it was not his call. Other than this great dealership & friendly staff More

Nice Experience I went in to trade in my 2-seater Mercedes for a larger car. Jim Beyer was very helpful in proving information and helping me make a decision on a ne I went in to trade in my 2-seater Mercedes for a larger car. Jim Beyer was very helpful in proving information and helping me make a decision on a new car. The price for the new car was very fair, as was the value of my trade-in. It really was hassle free and a very easy transaction. I typically hate going to car dealerships but this was very pleasant. No pressure and lots of service, so thanks! More

Awesome Customer Service I took my vehicle in three days ago so they could fix a problem with it that was present when I bought it. After a few times bringing it in they fina I took my vehicle in three days ago so they could fix a problem with it that was present when I bought it. After a few times bringing it in they finally diagnosed the problem. I was given a loaner car (but I brought in an SUV) Maurice in the service department would not give up until he found the problem. After several tries and still not fixing it....I contacted the General Sales Manager, Trevor, who had emailed me after purchasing my H3 and told me if I needed anything to contact him. So I did and advised him of what was going on and they could not fix the issue. Trevor came out the to service area and personally talked to me and ensured me the issue would be fixed. The next day I was introduced over the phone to Danny, the service shop foreman. Danny told me he would need the car an extra day to fix the problem properly. I was not happy but I understood. The next day Danny called me and informed me that he had found the issue and would have my car back to me that day. He also told me that since they had the car for so long that he was going to waive an $89 fee that I was going to be charged (which I had no problem with) for them programming two keyless remote controls I had purchased as backups for my original one. I did not ask him to do that....he just felt bad because I was without my vehicle for two days....true to his word he called me that afternoon (yesterday) and told me my car was ready. When I got there to pick it up it was washed and the problem was fixed. My service experience there was outstanding. Everyone I dealt with, Maurice, Danny, Trevor, and Tony (I believe the service dept manager) were very professional and caring. I cannot say enough about this fine group of individuals. One suggestion I have though. When someone is given a loaner while the dealership keeps theirs it should be a comparable model. I was given a sports car, I have been driving a Hummer H3 for the last 7 years and that is why I bought another one....I like the ease of getting in and out of the vehicle. I was in the Marine Corps for 21 years and my knees are shot...I just had surgery on them and it was very painful getting in and out of that small car...I even banged my knee I had the surgery on most recently twice getting out. So, the loaner should be something close to what you are having fixed. Other than that like I said...great experience. More

Great service, already recommended our saleman to friends Jeff Hallenbeck was fantastic! He was very helpful, courteous, thorough and trustworthy. Next time we get a car I know exactly were will go and who we Jeff Hallenbeck was fantastic! He was very helpful, courteous, thorough and trustworthy. Next time we get a car I know exactly were will go and who we will purchase it from. His manager was also terrific, He made doubly sure that everything went smoothly! They are the best. More

sun devil fever Special thanks to Tony D for making my purchase the easiest and most enjoyable in years. I love my new car and will most definitely be back for my nex Special thanks to Tony D for making my purchase the easiest and most enjoyable in years. I love my new car and will most definitely be back for my next. Thanks Certified! More

GREAT EXPERIENCE!!!! My husband and I had a great experience and would highly recommend Certified Benz and Beemer and Travis Walters, sales person to anyone who is looking My husband and I had a great experience and would highly recommend Certified Benz and Beemer and Travis Walters, sales person to anyone who is looking for great service and a understanding staff who will work hard for you to make your dream of car ownership a reality. More

Awesome!! The whole process from start to finish was great! From the negotiations to signing the contract and obtaining finance, they whole process was a breeze The whole process from start to finish was great! From the negotiations to signing the contract and obtaining finance, they whole process was a breeze and painless. The Service Managers are top notch too! Easy to schedule with, very accommodating and communicate regularly. Highly recommend CB&B! More

Great buying experience Matt provided a great sales experience. He met me at my scheduled appointment time with car ready to test drive. The price negotiation was very fair Matt provided a great sales experience. He met me at my scheduled appointment time with car ready to test drive. The price negotiation was very fair and straightforward. After the sale he worked very hard to tie up all the loose ends, including tracking down the floor mats, ordering new owner's manuals, and even sending me lost items from my trade-in car in the mail! Truly first class service. I would definitely buy another car from him and Certified Benz & Beemer in the future. More

The Way Buying a Car Should Be! My wife and I have turned to Certified Benz and Beemer twice now and had a great experience both times. Gary and Berrin proved that some car dealersh My wife and I have turned to Certified Benz and Beemer twice now and had a great experience both times. Gary and Berrin proved that some car dealerships actually can be different from the others. We have had some really painful experiences with other dealerships that were supposed to be "different" than the typical high-pressure, game playing stereotypes but were not. These folks at Benz and Beemer do what they say and we wish we would have known about them YEARS ago!! Thank you Gary and Berrin (sorry for screwing up your name the 1st time we spoke Berrin) Kurt & Dee - Goodyear AZ More