Certified Benz & Beemer

Helped me out I found out there were some issues with a vehicle i purchased from this dealer that should have been taken care of pre purchase but were found sfter s I found out there were some issues with a vehicle i purchased from this dealer that should have been taken care of pre purchase but were found sfter sale and they were good enough to repair at no cost to me after the sale. Kudos to Bryan Sullivan and the sales mgr Lee More

Awesome! This is the second Mercedes Benz that I have purchased from this dealership! My husband and I were always welcomed and absolutely NO pressure about bu This is the second Mercedes Benz that I have purchased from this dealership! My husband and I were always welcomed and absolutely NO pressure about buying. My sister also purchased her BMW and again nothing but a fantastic experience! Jamie Herbranson took great care of us and would highly recommend him. Jack Schnieder owner overseas everything and runs a very awesome dealership! More

Great Service and hassle free shopping experience We found our vehicle online at a great price where we felt we did not have to negotiate the price down. We visited the dealship and within a half hour We found our vehicle online at a great price where we felt we did not have to negotiate the price down. We visited the dealship and within a half hour were able to commit to the car we set our eyes on. Floyd was our sales rep and he did a great job. He waited for us in the evening to return to sign contract,. Approval was 15 minutes and the same day a drove my new car home. it could not have been a more pleasant buying experience: thank you Floyd and thank you CBB. More

Absolutely NO pressure with Outstanding Service Jeff Hallenbeck and Floyd Foster are AWESOME!!!!. From the moment I started looking online and inquired about a vehicle there was no pressure whatsoe Jeff Hallenbeck and Floyd Foster are AWESOME!!!!. From the moment I started looking online and inquired about a vehicle there was no pressure whatsoever to get me down to the dealership. Came in on my own schedule and started the process with Jeff and still no pressure. Test drove with my wife and took home a Mercedes the same day. Three days later we felt that we cheated ourselves by not test driving a BMW so we went back in, spoke with Floyd because it was Jeff's day off. Test drove a BMW 328I and fell in love with it. Decided to return the first car and take the BMW thanks to their 10 day exchange policy that I have never heard of any dealer doing. I surely thought there was going to be a catch for doing the exchange but NOT one issue at all, it was like I never had purchased a vehicle the first visit. Finished up the deal and drove home in the BMW in about 2 hours. I have to say the whole experience was the best ever, I have never been happy to visit a car dealer and now I can't wait to purchase another vehicle from CBB. I truly appreciate the business I have done with you guys, thank you. More

Traded-In and Purchase Yesterday randomly I decided to trade in my old car and upgrade into something newer. Naturally, I did not want to spend my whole day at the dealershi Yesterday randomly I decided to trade in my old car and upgrade into something newer. Naturally, I did not want to spend my whole day at the dealership looking and going through the circus act of purchasing a car. Luckily, I was able to go online and find the car I wanted on their website. I picked up the phone and spoke with Floyd, told him about the car I saw online and after a 30 sec phone conversation Floyd sent over their specialized “Deal Proposal” in less than 5 minutes after hanging up. I called back and informed him I would be there in the hour, and only had about an hour to trade in my old car and drive off with a new one. Floyd said, “No problem,” naturally I was skeptic, I heard that before from other dealerships and spent 4+ hrs going through the process. When I arrive Floyd had the car prepared and took the time to go over everything in full detail with me as well as answered any questions. Showed me a lot of the specifics related to the new car versus my older vehicle. Although there was a lot covered to include the financial department (Tracey who was great as well and very knowledgeable in regards), I was in and out in about an hour. Overall, great quality of service and treatment!!!! More

Excellant Service Center at "Certified Benz and Beemer!! I recently purchased a Certified 2012 BMW 335i Convertible in November 2015. The car was purchased just before the Thanksgiving holiday and unfortun I recently purchased a Certified 2012 BMW 335i Convertible in November 2015. The car was purchased just before the Thanksgiving holiday and unfortunately the car was delivered by my sales person without having some negotiated details completed.. I arranged with the Sales Manager to return after the holiday to complete the work. When I returned the car to have minor warranty work and window tinting done, some exterior damage was done by an out-side vendor. Brian Sullivan my customer service representative went above and beyond to get damage fixed. When I was not satisfied with initial paint touch up, Brian advocated on my behalf to get lot sales manager (Jack Schneider) involved to discuss better options. Jack Schneider agreed with Brian that damage by their vendor was severe and needed further body and paint work done. They both wanted my car returned to me better than it was before the damage. I am extremely satisfied with the out-come from this ordeal and how this was handled. Certified Benz and Beemer even provided shuttled service for me to the airport, so they could complete work while I was out of town on business. This is Excellent!! customer service.. This type of service makes for "returning customers" to both sales and service departments.. More

Excellent, no pressure, buying experience Pleasant salesmen, lots of nice cars, helpful, gave me good price on my trade in vehicle. Salesman drove 20 miles to my house to pick up a check, so Pleasant salesmen, lots of nice cars, helpful, gave me good price on my trade in vehicle. Salesman drove 20 miles to my house to pick up a check, so we would not have to drive back. Dealer nicely changed dark window tint on car a week later, to safer tint, so I could see better when driving. More

The best no pressure, no haggle car buying experience Benz & Beemer provided me with the best auto purchasing experience that I have ever encountered. The sales and management personnel were so profession Benz & Beemer provided me with the best auto purchasing experience that I have ever encountered. The sales and management personnel were so professional and they worked with me extensively to get me where I wanted to be financially. More

mr rich kirsh was very awesome to buy a car! Mr rich kirsch was helpful and nice... Thanks for being so helpful............. ............awesome place to buy a car... .......................th Mr rich kirsch was helpful and nice... Thanks for being so helpful............. ............awesome place to buy a car... .......................thanks we will be coming back again.....good job to the staff as well. ........ You all deserve a pat on the back.. More