Central Kia of Plano

The service was quick and efficient. Eduardo is amazing. The lobby was comfortable and he kept me up to date on the service work. Eduardo is amazing. The lobby was comfortable and he kept me up to date on the service work. More

Paul is a good service advisor who I feel confident in working on my car. working on my car. More

Trey was amazing! He provided incredible customer service, and I wasn't expecting that in the service department of a car dealership. He provided incredible customer service, and I wasn't expecting that in the service department of a car dealership. More

Great service and very nice service people thank you for everything I will be back everything I will be back More

Trey delivered SUPERB customer service. My service was scheduled early (7am). He was very cheerful, had infectious energy, was polite, knowledgeable and a great listener. My service was scheduled early (7am). He was very cheerful, had infectious energy, was polite, knowledgeable and a great listener. More

Dylan Kittrell was an excellent sales man! His communication and follow through were top notch. I would definitely recommend Central Kia and Dylan for your next car purchase. His communication and follow through were top notch. I would definitely recommend Central Kia and Dylan for your next car purchase. More

Dillon, our salesman had great communication & follow through & Norman in Finance answered all of our questions & when a correction was needed he responded quickly. They both were a pleasure to work w through & Norman in Finance answered all of our questions & when a correction was needed he responded quickly. They both were a pleasure to work with & the entire process was quick & simple. More

First, I had one bad experience and wanted to talk to the service manager about it in a friendly way to tell them it left a bad taste. I have tried for three days to contact the service manager and left mess service manager about it in a friendly way to tell them it left a bad taste. I have tried for three days to contact the service manager and left messages...been transferred to everyone but the manager and left messages. No return, more bad taste. I took my car for service as always...asked up front for tire rotation. When I picked it up the tire rotation was not on the ticket. I asked why, they said it's not due. I said I am getting emails saying it is. They said no so I let it go. Yesterday I took the vehicle for State inspection and they said the LR tire was bad due to not being rotated. The other tires are ok. I get to buy two new tires, probably 15-20,000 miles before necessary...dealer's fault. My other experiences have been good, but because they won't take my call or call me back, I'll probably take my business elsewhere. Bad taste! More

They go above and beyond for their customers. let you know what's going on let you know what's going on More