Central Kia of Plano

I have purchased 2 cars from Central Kia of Plano and have always felt like a VIP. have always felt like a VIP. More

Great service! My '23 Kia Forte has been perfect and I just got my first oil change with impeccable service! My '23 Kia Forte has been perfect and I just got my first oil change with impeccable service! More

Jacob and Edher are incredibly helpful! They are doing a fantastic job and I hope they keep it up! Thanks again They are doing a fantastic job and I hope they keep it up! Thanks again More

Kirk is amazing everytime I get my car serviced. I recommend him to anyone who needs assistance with their vehicle I recommend him to anyone who needs assistance with their vehicle More

Chad, our sales rep was amazing, courteous, and professional! Norman, in finance, made the buying experience easy and swift!! professional! Norman, in finance, made the buying experience easy and swift!! More

The staff was very nice and very helpful. Any questions we had got answered clearly and the whole experience was great! Any questions we had got answered clearly and the whole experience was great! More

My service manager Paul always explains service completely to me and I feel comfortable leaving my car and not come back to a huge bill I wasn’t expecting. completely to me and I feel comfortable leaving my car and not come back to a huge bill I wasn’t expecting. More

Worst service EVER. Have our car in service for the second time for manufacture recall. The car is there for the second time because of their failure to service the car Have our car in service for the second time for manufacture recall. The car is there for the second time because of their failure to service the car correctly the first time it was brought in for recall. Car has been in the service bay for over a week. Cannot get a return phone call from service, customer service or a General Manager for an update. We have left messages numerous times with no response. Refusal to give a loaner/ rent car to a working single mother of 4 children while car is there. Jose Marquez lied and said we had to prove oil changes showing receipts required by our warranty to receive service for the recall. (Warranty has NOTHING to do with a manufacture recall) Will never buy a car from Kia again because of this experience. Customer service and communication is the worst. More

Service was excellent, Paul Gomez was extra diligent, knowledgeable, friendly, customer service oriented. Gave me good guidance and provided me with a reasonable expected time of finishing and Delia, th knowledgeable, friendly, customer service oriented. Gave me good guidance and provided me with a reasonable expected time of finishing and Delia, this was completely accomplished He deserves kudos. The service manager was also nice excellent ( believe her name is Emily, apologies is I have her name wrong) Will continue to bring my car for service here and recommend it to friends and family More

Trey is the go-to guy. Kia always does amazing work everytime. You guys always get things done in a timely manner. Kia always does amazing work everytime. You guys always get things done in a timely manner. More