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Central Auto Group

Plainfield, CT

4.9
2,764 Reviews
A family-owned business providing premier vehicles both new & used, brought to you with superior customer service for 30 years! Home to Hyundai, Mazda & Volkswagen, shop all 3 brands in one location! Your #1 Buyin Destination in Eastern Connecticut!
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98 Lathrop Road

Plainfield, CT

06374

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Showing 2,764 reviews

August 19, 2023

My mom went here and met with Andrea the other day. She was friendly and patient with my elderly mother. I’ve been trying to get my mom to buy a newer car for a while and she finally made the first ste More

by davidhollows
Recommend Dealer
Yes
Employees Worked With
Andrea Kula
August 18, 2023

Chris Antone is the absolute best! He was knowledgeable and very helpful throughout the entire process. He was personable and friendly which made finding the perfect vehicle for our fa More

by cjleon1981
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin, Christopher Antone
August 18, 2023

Joe at Hyundai sold me my first car. He was really helpful, he explained everything thoroughly, was very patient, and went above and beyond to help me. More

by Sara Pizzo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Lewis
August 18, 2023

I was very motivated to make a purchase because I was really interested in getting into a newer vehicle. Treated horribly by Elise who dodged my calls I called her multiple times for weeks and gives me a More

by ty08291990
Recommend Dealer
No
Employees Worked With
Thomas Casey, Jorge Alarcon, Aaron Foster, Alysse McLaren
Aug 19, 2023 -

Central Auto Group responded

Tyler, I'm very sorry to learn about your recent experience. It was my understanding that you had requested pricing quotes a few times and we were in the process of earning your business, I was unaware of unanswered questions or questions answered incorrectly. If you would like to continue conversation regarding a new Hyundai please reach out to me directly at the dealership please. I will do everything I can to change your perspective regarding Central Hyundai and our service given. Wishing you the best in your new Hyundai search!! Best regards, Mike Foster General Manager

August 15, 2023

A pleasant experience everyone was super kind Super easy process. good deal highly recommend outstanding More

by sallyablanch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Rossi
August 14, 2023

Provided timely customer service that got me the best deal possible. I will be back! More

by corrado.megan
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrew Rossi
August 14, 2023

Sadly disappointed. Found the right car (2020 Palisade Limited), but couldn't make the deal because we couldn't work with Michael Huling. The asking price was $3605 ov More

by JK
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Michael Huling
Aug 19, 2023 -

Central Auto Group responded

JK, I'm sorry to hear about your recent experience and disappointment. Our company-wide goal is to offer our clients great value for their dollar as well as competitive/transparent pricing. Occasionally pricing doesn't always align with what our client feels is a fair price. Mostly due to many factors such as certain online values being a guide and not an actual market-based example. Pre-owned and/or Certified Pre-owned like the model you considered are a bit more scarce than other models we offer. That also plays a part in pricing. One thing I don't quite understand though is you gave us a 1 star for pricing transparency but our online price was always listed. If you would like to discuss things further I'd welcome a call anytime. In closing, I'd again like to apologize for not being able to come to terms with you regarding pricing and only wish you give us another opportunity in the future. Please take a look at our online reputation here on dealer rater. We'd love to make you one of the many raving fans we have. Sincerely, Mike Foster General Manager

August 14, 2023

Daniel was great! Most real and genuine salesman I met with. Honest, straight to the point, and worked with me to get the best deal. Was great! More

by tasoskilimos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2023

Very helpful, knows exactly what he’s talking about, and was very informative. Definitely would recommend him and this dealership! More

by haylee24486
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Rossi
August 12, 2023

A complete pleasure. Great communication and timely service. Wish we lived closer for future service. Dan is a treasure. More

by Pzim18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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