Central Auto Group

I went there to purchase a car and spoke to them on the phone before hand. Everything totally changed when I arrived, and they wouldn't honor the nationally advertised credit offer from VW.com. Complete phone before hand. Everything totally changed when I arrived, and they wouldn't honor the nationally advertised credit offer from VW.com. Complete waste of my time. Edited...dealer has made right. More

I went to Central Hyundai because I was referred by a family member, boy am I glad I did. I went to another dealership in RI and was not impressed. The staff at Central was extremely helpful and very n family member, boy am I glad I did. I went to another dealership in RI and was not impressed. The staff at Central was extremely helpful and very nice. Leasing my new Sonata Turbo was a breeze. I have bought my car back for oil changes and the service was excellent. I have told other family members and friends to buy a car here. Rick was very nice and honest. He helped me get the best deal going...Thank you Rick!! More

Vehicle brought in for service on December 23rd due to an Engine light and bad fuel economy. Waited 1.5 hours and was told there was a Technical Service Bulletin for the problem and the ECU needed to be repl Engine light and bad fuel economy. Waited 1.5 hours and was told there was a Technical Service Bulletin for the problem and the ECU needed to be replaced. They said they would order it and to bring the car back in on Thursday the 26th early am. I arrived on the 26th, they said it may take 1.5 hours to replace and reprogram. I waited 2 hours and noticed my car outside the door. Went up to the desk to ask if the work was completed. That is when they told me that the part never arrived! They then told me to wait while they gave me a loaner car. I called them on the 28th and they said they still do not have the part! To top it off we did not even get a comparable car to the one we brought in! 2013 VW Sportwagen TDI Fully Loaded with just over 10,000 miles on it, and our loaner is a 2014 Hyundai Elantra GT Hatchback. More

I had the greatest time looking at, test driving, and purchasing a car at Central Auto Group. It was a fun, no nonsense, easy, fast, and enjoyable experience. purchasing a car at Central Auto Group. It was a fun, no nonsense, easy, fast, and enjoyable experience. More

Horrible experience we had on this place. Scammers!!!! We discuss about the car we want buy very clearly. We agreed the purchase price, which we knew it's a little bit higher than the kelly blue book fai We discuss about the car we want buy very clearly. We agreed the purchase price, which we knew it's a little bit higher than the kelly blue book fair purchase price. We signed the contract and everything is all set and ready to drive the car only to find out it's a different car which is a lot cheaper than the price we signed in the contract...bait and switch that's exactly the word. We waste our whole day with these SCAMMERS!!!!! More

Most unpleasant internet negotiation experience I have had in my entire car search throughout Connecticut. When queried for a quote Kerri responded in a rude and curt manner, and never provided reques had in my entire car search throughout Connecticut. When queried for a quote Kerri responded in a rude and curt manner, and never provided requested information. They rely on classic bait and switch scams to try and get you to come in. After days of discussion, Kerri refused to reveal her dealership's costs. Normal fees that you can get from any reputable dealer were hidden. She focused on trying to get the price I was offered by other dealers and claimed that her offer would be lower than any offer. Even after providing her with that information she was unable to provide me with an actual out the door cost or itemized list of dealer fees. Even after thanking her for her time and letting her know I would no longer be communicating with her dealership, Kerri responded rudely. Implying that I was crazy for not wanting to work out a deal with her, all the while repeatedly ignoring the content of my emails and questioning my intelligence as a consumer. I highly recommend you stay away from this dealership. More

Ed Joiner was great to talk to as a sales consultant. Justin Bilier was the worst sales manager I have spoken with. Rude, smug, would not answer my questions. He single hand-idly lost my business in a ma Justin Bilier was the worst sales manager I have spoken with. Rude, smug, would not answer my questions. He single hand-idly lost my business in a matter of 10 minutes. When someone gives you numbers for a estimated monthly car payment but can not explain where those numbers are being pulled from I had a problem. He refused to explain how in the world he was coming up with such a high price. He was rude when I asked if he could show me how he came to the number he was giving me. He kept shuffling around the question. 10 minutes later I was gone. I will not return. More