Central Auto Group
Plainfield, CT
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,764 reviews
A Happy Customer This is the fifth Hyundai we have purchased and we are very happy with all of them and extremely happy with their Service Department over the years. This is the fifth Hyundai we have purchased and we are very happy with all of them and extremely happy with their Service Department over the years. More
Worst Car Dealership I have ever dealt with This is by far the worst dealership I have ever dealt with. I was interested in a vehicle that was listed as new. I called the dealership regarding th This is by far the worst dealership I have ever dealt with. I was interested in a vehicle that was listed as new. I called the dealership regarding the price that was on the internet and was told my price would be almost $3000 above that by a gentleman named Mike who had no Customer Service Skills at all and would probably do better working behind a bar. I called back and spoke with someone named Kim who helped me get the price that was listed online. When I drove across the state I found out it was not a new vehicle at all but a demonstrator vehicle with thousands of miles on it. I still was interested because of the price and not being titled. So we work on a deal for my trade for $8k. I placed a small deposit down and stated I will be back to complete the paperwork when I find out what my interest rate would be. I did not want to drive across state over an hour away to walk away from a bad deal when I had my own financing that would give me 2.5 percent (they would not allow me to use my own financing for this vehicle). A whole day goes by and I am requesting an update to the financing of the vehicle and kept on being put off. I also check the warranty on the vehicle, I was told that the warranty would start at delivery of the vehicle, I use the VIN number and contact the dealer service department and they advised that the in service date of the warranty started over a year ago, and when bringing this to the attention of the sales person Joe, I advised that I must have wrong information, but this is from the dealership. So at the end of the business day(Friday) I am texting and calling Joe and he is telling me "Oh just come to the dealership and don't worry about the rate". Now the dealership is approximately an hour and a half away. I tell him No, I do not want to make that trip without knowing the interest rate, I want to be able to consider all of my options. So he gives me the interest rate of 4.29%(now I have rate of 2.5% through credit union) I advised Joe I don't think I want to do a rate that high for this vehicle and if that's the case I want them to mail my deposit back. So next day I sleep on it, I decide I really like the vehicle I will drive down after I get out of work and see if we can work something out. I get to the dealership and they try to fleece me and say "Oh well you should have took the deal yesterday, now we will only give you $7k for your trade and the interest rate for the term you requested will be in %5 percent range.) I have a credit score in the 700s. I have never been treated so poorly by a dealership. I put these guys in the groups with lawyers and politicians, they are all snakes in the grass. A lie More
My blessing He was very honest, professional and very nice. Great hospitality he helped me out all the way through the process...At first he showed me what I real He was very honest, professional and very nice. Great hospitality he helped me out all the way through the process...At first he showed me what I really wanted but it didnt fit my need, he offered me something even better. Im happier with the choice I made. More
excellent service the dealership exspecially the gentleman that helped me was excellent.the customer service was great.i had a great experience and would definetly reco the dealership exspecially the gentleman that helped me was excellent.the customer service was great.i had a great experience and would definetly recommend that someone I know if looking for a car went there. More
Excellent service Joe from central Hyundai was Professional and very friendly. He made the experience smooth and painless. I would recommend this dealership to anyone. Joe from central Hyundai was Professional and very friendly. He made the experience smooth and painless. I would recommend this dealership to anyone. Great service. More
great experience Joe at central Hyundai is a rockstar. He made the transaction painless and easy. He gave me and my son a great deal and helped us out of a difficult s Joe at central Hyundai is a rockstar. He made the transaction painless and easy. He gave me and my son a great deal and helped us out of a difficult situation .Highly recommend More
Service The service is great at this dealership. We always have our vehicles serviced here. They always acomadate our schedule.This is a pluse for us and very The service is great at this dealership. We always have our vehicles serviced here. They always acomadate our schedule.This is a pluse for us and very important. More
I'm Happy My son, his wife, and my grandkids went to your dealership to check out a car for me, since I needed a reliable car. As we looked, the kids kept sayi My son, his wife, and my grandkids went to your dealership to check out a car for me, since I needed a reliable car. As we looked, the kids kept saying, "Are you happy you're going to get a car?" We hadn't gotten it yet, and didn't know what the bottom line was going to be, so I told them I wasn't happy yet. After everything was said and done and I had the keys, the kids asked again, "Are you happy?" and I said, "YES!!! I'm happy!" I'm very happy with the whole experience, and I love the car. More
New car John was very informative and helpful. He made sure to have all the information we needed and wanted. He was not "pushy" at all. John made sure that John was very informative and helpful. He made sure to have all the information we needed and wanted. He was not "pushy" at all. John made sure that we had complete satisfaction at all times. This was my first time at a dealership buying a new car, and it was a great first time buying experience. More
Great experience! Great people, honest and more than willing to make it a great experience. Joe called when I was on my way to ask what I was driving so he could keep a Great people, honest and more than willing to make it a great experience. Joe called when I was on my way to ask what I was driving so he could keep an eye out for me as he knew I was limited on time. I arrived and he appeared seemingly out of no where, he took great care of me and made it a positive experience all around. More