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Central Auto Group

Plainfield, CT

4.9
2,764 Reviews
A family-owned business providing premier vehicles both new & used, brought to you with superior customer service for 30 years! Home to Hyundai, Mazda & Volkswagen, shop all 3 brands in one location! Your #1 Buyin Destination in Eastern Connecticut!
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98 Lathrop Road

Plainfield, CT

06374

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Showing 2,764 reviews

June 22, 2017

My brand new car! Joe Louis was an excellent sales person...he got me in a vehicle I could afford and that I love...thanks for helping our family out ...definetly buy f More

by Rose2chris2001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Lewis
Jun 26, 2017 -

Central Auto Group responded

Rose2chris2001, We appreciate you taking the time of writing a 5 star review! We are so happy to hear that Joe could get you into the car your family wanted! We look forward to seeing you at Central Ford again in the future. Enjoy your new wheels!

June 22, 2017

In for my complimentary oil change. In for my complimentary oil change that came with my car purchase. It was easy to make an appointment, I also needed an air filter, so purchased that More

by Carolyn Yapchanyk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Longton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2017 -

Central Auto Group responded

Carolyn, Thank you for taking the time to leave us a review! We apologize that the part that was needed was not in stock. Although it is inconvenient we look forward of assisting you with the repair when the part does arrive.

June 20, 2017

Amazing customer service. We had lost both of our cars in one day, one smashed windshield and an engine blown. Our salesme, Greg, went above and beyond the highest expectations More

by Stephfeliciano10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cletus Murray, Gregg Salerno
Jun 20, 2017 -

Central Auto Group responded

Stephfeliciano10, We are so happy to hear about your experience at Central. Thank you for your 5 star review. We are ecstatic to hear that Greg went above and beyond to get you in your new car. Everyone here at Central is happy that we could ease a difficult situation for you and your family. We look forward to you visiting us again!

June 20, 2017

Saftey Recall The dealership contacted me because I had not had my safety recall taken care of. We scheduled an appointment, and I had them also do an oil change. T More

by Happy Camper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald Rand
Jun 20, 2017 -

Central Auto Group responded

Happy Camper, We are so happy to hear that you received a wonderful service experience. We strive to provide that experience every time you visit Central. We look forward to seeing you again!

June 20, 2017

Oil change, tire rotation, etc. Their customer service was excellent. Their diagnosis was on target. And they were very helpful at explaining what was done. I would definitely go ba More

by Windamath
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 20, 2017 -

Central Auto Group responded

Windamath, Thank you for you 5 star review! We are very glad that you had an excellent experience. We look forward to seeing you again!

June 19, 2017

Great cars great people and just a great experience overall. We brought a 2015 hyundai sonata sport. They worked with us me and my wife right through the whole process. Its the second car we have perchased from More

by Mrbrown1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Longton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Filippo Marchionne, Joe Lewis
Jun 20, 2017 -

Central Auto Group responded

Mrbrown1234, Thank you for your 5 star review. We hope that you enjoy your 2015 Hyundai Sonata! The Central family looks forward to seeing you again.

June 19, 2017

Mediocre service There is not enough room on this page to tell you all the issues I've had with this dealership!! I have had problems from the day I bought my first br More

by HCPERRY007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danielle Longton
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2017

oil change Had no issues. In and out with a fair price. Staff was friendly and helpful. I would recommend central auto to anyone who asked.Hey More

by impigfarmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Longton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Lewis
Jun 20, 2017 -

Central Auto Group responded

impigfarmer, Thank you for your 5 star review! We strive to provide a stress-free experience every time you visit. Thank you for your recommendation and we look forward to servicing your vehicle again!

June 19, 2017

Seamless, Stress Free Experience My wife and I needed a new commuter car. We drive so many miles for work that we realized we needed a cost-friendly, fuel efficient vehicle that could More

by Zlaw91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Filippo Marchionne, Rob Dwyer, Matt James
Jun 20, 2017 -

Central Auto Group responded

Zlaw91, Thank you for your 5 star review! We are honored to have provided the best car buying experience you've had! Very flattering compliment for us! We strive to provide the experience you had here and we're ecstatic that Rob, Matt, & Filippo could get you in the car you were looking for. If you're leaving with a smile that is what matters most to us! We look forward to seeing you folks again!

June 16, 2017

New Car Purchase Central Auto Group was great! They honored the online quote. The sales staff was first class and made sure you were completely satisfied. 5 stars! More

by bd CX 9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Filippo Marchionne, Cletus Murray, Judi McEwan
Jun 20, 2017 -

Central Auto Group responded

bd CX 9, Thank you for your 5 star review! Our sales staff was delighted to hear your compliment. Here at Central we strive to provide every customer a first class experience. We look forward to seeing you again!

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