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Centennial Hyundai

Las Vegas, NV

3.7
1,750 Reviews

6200 Centennial Center Blvd

Las Vegas, NV

89149

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Showing 1,750 reviews

May 15, 2022

I highly recommend this Dealership! I recently purchased a vehicle at Centennial Hyundai, Mgr Gilbert Valenzuela and my sales assoc. Jesus Camacho are amazing, I cannot Thank them enoug More

by HM Conway
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilbert Valenzuela, Chelsea Aldrige, Jesus Camacho
May 17, 2022 -

Centennial Hyundai responded

Hi Holly, what a great shout out to Gilbert, Jesus, and our Centennial Hyundai team. We are so happy to hear our team was able to provide you with 2 great buying experiences within in the same week! Your kind words and five-star rating are greatly appreciated. Our entire team looks forward to seeing you again down the road.

May 14, 2022

This dealer never got back to me. No text no call nothing!First time ever this happen. More

by braidakg
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
none
May 17, 2022 -

Centennial Hyundai responded

Hello, Thank you for alerting us of your recent experiences with our team. I would like to apologize for the communication you describe receiving from our team when reaching out to us. I would be happy to speak with and answer any question you may have. Please, at your convenience reach out to me directly. I look forward to speaking with you soon! 725-236-4834 Gilbert Valenzuela General Sales Manager

May 02, 2022

After over 10 months of searching your website, I finally saw a car I liked, a 2022 grey/grey Kona Limited due in the end of April. I requested a KBB Instant quote to see my car's value. Then I received me More

by JeffInLV
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Max Villasenor-Cuellar
May 02, 2022 -

Centennial Hyundai responded

Hi Jeffrey, Thank you for taking the time to leave us with your constructive feedback. Due to the current shortage of vehicles many that come in were orders placed by a customer. Sometimes with those orders when they arrive, the customer no longer is interested in the vehicle resulting it to then be available for purchase on our lot. I would like to speak with you directly about this vehicle as well as your possible trade in. Please feel free to reach out to me at your convenience. Gilbert Valenzuela 725-236-4834 Sales Manager

May 02, 2022 -

JeffInLV responded

I'm sorry, but Max V knew I was interested in that specific vehicle and although he said it was sold, he told me he would let me know if the sale fell through. He also told me the exact same vehicle was due in on May 9th and that was also not true. Therefore my frustration and I told him that I thought I was wasting his time. So, after expressing interest in buying my vehicle, he didn't want to sell me a vehicle. Bottom line, it looks like he was more interested in padding his bottom line and not the bottom line of your dealership. AS of this point in time, there is nothing on your website that meets my criteria.

April 04, 2022

If I could give zero stars I would. One of their employees scratched my brand new car window. I was told they would happily replace it and it has been 7 months. No one calls back. I hav More

by Alyssa
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shamarie Moses, Jimmy Diona, Jason Harvey, Hergie O'Brien, Carlo Ruiz, Jorge Tarango, Jesus Camacho, Jay Galarza, Shawn Allen
Apr 11, 2022 -

Centennial Hyundai responded

Hello Alyssa, Thank you for taking the time to let us know of your concerns. I expect our team to always provide exceptional service to our valued customers, like yourself. I would like to apologize for the communication you have received from our team as this is not the type of experience we strive to provide our valued customers with. When you are available please contact me at the number below so that we can discuss getting your window fixed as soon as possible. 725-236-4861 John Hurwitz General Service Manager

March 24, 2022

The service by Melvin Balane was wonderful. He minimized a problem and helped make my day a bit better More

by Kmulhern
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mel Balane
Mar 31, 2022 -

Centennial Hyundai responded

Hello, thank you so much for the great feedback for Melvin and our Centennial Hyundai team! We are so happy to hear that Melvin was able to take care of you. The team hopes to see you again down the road.

March 17, 2022

Your service department is the best thank you for serving my car. I always appreciate your team. More

by Summer_behrend
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky Walker, Mel Balane, Bryan Zasloff, Tim Gonyou, Becky Birnbaum, Lisa Abbott
Mar 18, 2022 -

Centennial Hyundai responded

Summer, thank you so much for trusting your cars service needs with our Centennial Hyundai team. Your feedback and five-star rating is truly appreciated. We hope to se you again down the road.

Mar 18, 2022 -

Summer_behrend responded

Thank you for giving your best service always appreciated.

March 12, 2022

Melvin Balane went above and beyond in providing great customer service. He was friendly and attentive and answered all my questions. More

by amyscott71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mel Balane, Bryan Zasloff
Mar 15, 2022 -

Centennial Hyundai responded

Hello Amy, we are so pleased to hear Melvin and our Centennial Hyundai service team were able to provide you with such an excellent five-star experience. We hope to see you again down the road.

March 12, 2022

Melvin Balane in the service department is very friendly and knowledgeable. Kept me updated throughout my whole wait for my car maintenance More

by gonzales0599
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mel Balane
Mar 16, 2022 -

Centennial Hyundai responded

Hello, thank you for vesting Melvin and our Centennial Hyundai team. It is great to hear the team was able to provide you with a friendly and knowledge five-star experience.

March 01, 2022

Mel was simply amazing to work with. From the beginning of our conversation, he was very welcoming and made me feel comfortable and assured that I will be well taken care of....which I More

by Liv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mel Balane
Mar 02, 2022 -

Centennial Hyundai responded

Liv, what a great shout out to Mel and our Centennial Hyundai team. It is great to hear Mel provided you with a five-star experience from start to finish. We truly appreciate your feedback and hope to see you again down the road.

February 12, 2022

Very bad experience and wrong information given to us by Yasir Mahdy. Beware of him and don't trust his words without seeing any numbers in front of you. He just want to sell and take advantage. More

by Brent
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Yasir Mahdy
Feb 15, 2022 -

Centennial Hyundai responded

Hi Brent, I’m sorry to see the feedback you have shared regarding a member of our team. When possible, please give me a call at 725-236-4834 so that I may learn more about your visit. Gilbert Valenzuela Sales Manager

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