
Centennial Hyundai
Las Vegas, NV
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Just bought my first Hyundai today, from Anthony Franich with help from Brian McKenna. I normally hate the whole car shopping and buying experience, 50% attributed to the whole sales process and 50% attribu with help from Brian McKenna. I normally hate the whole car shopping and buying experience, 50% attributed to the whole sales process and 50% attributed to how my husband handles the whole sales process. But I have to say today's experience was 3 hours of the best time I have ever spent at a car dealer. I had done my homework on the Sonata that I wanted. We were greeted at the door by Anthony, and I felt comfortable right away. He showed us one Sonata that I wasn't interested in. I asked a question about the navigation package and he showed us another Sonata. Since I have driven them before (part of my research) I let my husband do the test drive. Anthony was so patient with him, and his questions. My husband mentioned that he liked a different color car, and Anthony showed us an Azera, which we also ended up test driving. I was actually starting to change my mind about what I wanted, but instead of trying to help me convince my husband that I wanted a different, more expensive model, Anthony explained why the Sonata was the best car for us. I was sold at that point. Anthony helped convince my husband that he was not going to get a better deal at any other dealer, and because we actually had a bottom line in mind, brought Brian in to get that done. I'm sure that they were glad to see us go when all was said and done, but I must say that if I ever buy another new car, I will be back at Planet Hyundai Centennial demanding to see Anthony. He was friendly without being phony, determined without being pushy, knowledgeable without being annoying, and patient beyond the call of duty. Larry and I thank you for making our day. More
BB and Joe were both awesome and made the experience stress free!! I had my teenage daughter with me and both of them made her feel comfortable. Thank you so much! stress free!! I had my teenage daughter with me and both of them made her feel comfortable. Thank you so much! More
Going to the dealership, I expected to be bombarded with money-hungry salesmen. I also expected lackluster service. Nevertheless, we continued to the Centennial Hills Hyundai dealership. My father and I wer money-hungry salesmen. I also expected lackluster service. Nevertheless, we continued to the Centennial Hills Hyundai dealership. My father and I were looking for a 2012 Hyundai Veloster, weren't expecting to get one at the time; just looking around. Anthony came up and introduced himself, giving off a very jubilant vibe, which made it very easy to talk to him. He let us ask the questions and get in all of our comments. We test drove the car and I reckoned the drive would be awkward and extremely quiet. However, it was a nice drive with casual conversation. We ended up taking the car and the process was facile, hasty, and free from stress. If you want appreciable service, Anthony Franich is your guy; truly professional and benign. More
I was looking for a new car, as my Isuzu was becoming a money pit. I had been shopping around various dealerships and this one was the latest. Anthony was very nice, outgoing but not pushy. He allowed me t money pit. I had been shopping around various dealerships and this one was the latest. Anthony was very nice, outgoing but not pushy. He allowed me to look and ask questions without ever feeling obligated. I test drove the Santa fe and the tucson, both of which I was interested in. I chose the 2011 Tucson, and Anthony made every part of the process easy And painless. I got the payment that I wanted, good interest rate, an awesome car and it is all because of Anthony's expertise. He was knowledgable, and went above and beyond anything that I was expecting. It was nice to be allowed to move at my own pace, and never came across as pushy. I highly recommend this dealership and Anthony as the salesman. I know when we are ready to trade in our other car, we will definitely be returning to centennial Hyundai and Anthony's easy going nature. More
I was looking to trade in 2 vehicles on 2 Toyota Prius C's and went to Desert Toyota and they were very nice, however the Prius C was too small so I decided to look elsewhere. I ended up at Centennial Hy C's and went to Desert Toyota and they were very nice, however the Prius C was too small so I decided to look elsewhere. I ended up at Centennial Hyundai looking at the Hyundai Accents and then chose a Veloster. The trade in value on my vehicles was very good.. above value but honestly, my trade in's needed nothing..they were sale ready when we took delivery. I didn't ask for much... I wanted a Veloster in Orange, Yellow, or Green...but amazingly enough, there were none anywhere in the Western United States.... Our first salesperson was George, and he was a very nice guy.. no real complaints. He was doing his job. After waiting several days to hear if it was even possible to get a yellow one, we were told that they had a "line" on one and could get it... Nobody mentioned it would be thousands extra. We finally settled on 2 Velosters that they had in stock... a silver one (which to this day is perfect.. no issues whatsover..except for a tiny usb hiccup but i think its my iphone)...and a red one... We had test drove another Veloster at their sister store so there was no need for another drive. We did all the paperwork... which took forever.. and was impossible to get out of the $995 charge for scotchguarding and window tint.. which is the biggest ripoff in town... and went to get the cars. The red one, we noticed had damage on the rear bumper and there was NO way I was taking this car... It took 2 days of arguing to get out of the car even though the salespeople admitted they knew about the damage since it happened when the car came off the truck. They ended up getting a blue one from the sister store (even though they said the Velosters at the sister store were ALL sold...(the inspection date on the card proves otherwise) and i paid the extra money for the tech package. The following day, the windows were tinted and the blue one broke down in their parking lot. It would not go into park. I was told it was a simple repair... the next day, they called and said it would be 2 weeks for the part. A fuse box. I was furious. It took a call to Hyundai corporate (a joke, they took a week to call me back) and Channel 13 news to get my car fixed. It was done in 2 days.. Channel 13 is interviewing me next monday about the dillema. If it wasnt for them, I don't know what I would have done. Anyhow, 2 weeks later and what shows up on the lot... A yellow Veloster WHICH THEY KNEW WAS COMING. (Dealers can see incoming inventory up to 45 days - Hyundai Corporate told me that) So overall, I like the cars... not love... I loved my Toyotas. As for buying another car at this dealership...not a chance and i tell everyone about the problems I had and how they never resolved them... Am i bitter? no, i'll get over it......Next time, ill buy over the internet and out of state if i have to... and Finally, their price guarantee is bullpucky...I found the car cheaper and they won't even return a phone call regarding their policy. More
I was really upset because I drove over 25 miles with a blown engine. I had been talking to a Mazda dealership because they had falsely advertised push pull or drag your car in and they wild give you $4000 blown engine. I had been talking to a Mazda dealership because they had falsely advertised push pull or drag your car in and they wild give you $4000 towards your car. I had talked to 4 different people from centennial Mazda that advised me that my credit was approved. I could get the car I wanted and the offer would work. I verified this several times before I took the risk of driving my car there. Once I got there, they should have had the car.ready instead they had us walk all over the lot for the car I told them multiple time I wanted. Once I found the car and got back to the showroom they told me that they couldn't work with me after spending all day ln the phone with them. I wanted.every single person I talked to in front of me and the manager so there was no mistaking what they advised me. Plus they then told me that the offer was impunity I bought a showroom car. I was truly upset because something could have happened to me driving my car to Mazda after all their promises. They even threatened to call the cops on us because they didn't want us to affect the other sales they weren't making. My boyfriend suggested we go to Hyundai. As soon as we pulled on the lot, Dave saw how upset I was and just wanted help. I've never had as bad of customer service as I did with Mazda and Dave as well as planet Hyundai made it all disappear. They had me in a new car that night. Exactly what I wanted. Warranty....gap insurance. Price I wanted. He worked so hard to make sure I got the service I needed. I will never forget or appreciate how much he took care of me as well as the manager on duty that night. They made my experience so good I forgot about Mazda and will never think about them again. I'm in love with with 2012 manual hatchback accent. I've been referring anyone I talk to, to planet Hyundai. Especially because of dave shakely. Thanks again! More
Anthony was one of the greatest car salesmen I have ever worked with. I told him upfront what I wanted and how I WANTED IT. If it worked we had a deal, if not I couldn't do it. There was no pressure. I left worked with. I told him upfront what I wanted and how I WANTED IT. If it worked we had a deal, if not I couldn't do it. There was no pressure. I left the dealership 3 times to do work and family related stuff. Anthony never told me to stay. Any other car salesman would have been trying to force me to sign now or take the car with you. There was none of that crap. I wopuld recommend to anyone who needs a car to go see Anthony. This is our second Veracruz in 6 months. More
This dealership is awesome. The employees at Centennial Hyundai are all commited to provide the best customer service possible. No only did they make us a great deal, they make it as enjoyable experience a Hyundai are all commited to provide the best customer service possible. No only did they make us a great deal, they make it as enjoyable experience as possible. We have purchased Hyundai's in the past and will continue to be loyal hyundai drivers. We just want to thank everyone for there dedication to their loyal Hyundai drivers. They were able to help us turn a bad situation, into a great deal. THANKS GUYS!!! The Uva's. More
My son and I went to Planet Hyundai Centenniel to buy a new Elantra. Before discussing the purchase with the salesman, Mike Landau, I explained to him my wish to not engage in the long process of "back an new Elantra. Before discussing the purchase with the salesman, Mike Landau, I explained to him my wish to not engage in the long process of "back and forth" negotiations that frequently accompany the new car buying experience. The process couldn't have been more pleasant or expedient. We will surely be coming here for all our Hyundai needs. More
Just purchased a new 2012 elantra from Bob Stewart in the internet department. I had the best experience! Bob was very polite, very informative and helpful. The test drive was great and Bob answered all of m internet department. I had the best experience! Bob was very polite, very informative and helpful. The test drive was great and Bob answered all of my questions and was very knowledgable. I would recommend him to anyone who wants to purchase a car! Thanks for the great experience!!! More