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Centennial Hyundai
Las Vegas, NV
1,751 Reviews
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October 21, 2012
the process of purchasing or leasing a new vehicle can be frustrating and draining. finding the right car, the right color, with the right options, test driving and then, negotiating the price. we had bee frustrating and draining. finding the right car, the right color, with the right options, test driving and then, negotiating the price. we had been to several dealerships prior to driving to centennial hyundai and suffice it to say, it had already been a long day. we were met by a very funny/cheery salesman by the name of BB. his humor was refreshing and went a long way into making our search for a new vehicle enjoyable. he worked with us over the next few weeks to locate the specific vehicle we were looking for. after finding and test driving the exact model we wanted, we sat down and with him and negotiated a great deal. the mood was no pressure, just simple negotiations. after agreeing on a price we were handed off to ray fernandez who helped us complete the lease paperwork. ray thoroughly explained all the paperwork involved and was even able to net us and additional $500 discount. the atmosphere at this dealership seemed much more laid-back than at others, and that is why i would highly recommend anyone interested in a new or pre-owned hyundai to seek the assistance of the fine folks at planet centennial hyundai. thank you. More
by jxtoy777
Employees Worked With
William "BB" Bussey
August 25, 2012
We purchased a new 2012 Hyundai Sonata on September 30, 2011. The dealership told us when we bought it that Hyundai had a program in place that if one of us lost our job within the first year of having th 2011. The dealership told us when we bought it that Hyundai had a program in place that if one of us lost our job within the first year of having the car, we could simply return the car. We were told today (8/25/12) that they stopped offering the program in April of 2011, yet we were told on September 30, 2011 that it was available. They told us to call US Bank and deal with them on the loan. We called US Bank and were told we had to wait until the loan went to Collections, and then they would talk with us about payment arrangements. So I guess we have to ruin our credit, because Hyundai will not honor what they told us. We are in our early 50's and have perfect credit, have always paid on time, and yet we get the run around for the first hardship in our lives in this very difficult economy. This is very upsetting to us, having never been in this situation before in our lives. STAND BY YOUR WORD, Centennial Hyundai. What happened to customer service and just plain being honest!?!? More
by june.k.kelley
Employees Worked With
Chris Rooney
August 20, 2012
I would not recommend this dealership to anyone. I bought my sonata 2t from carlos. He represented the dealership as a costco co-operative dealer . They are not. He showed me a phony print out saying that th my sonata 2t from carlos. He represented the dealership as a costco co-operative dealer . They are not. He showed me a phony print out saying that they give the Costco discounts. Actually the only Hyundai dealer in las vegas that is Costco co-operative is the henderson/ boulder hwy dealer. This cost me over $1300 difference in price . I hate liars so now i refuse to due any service work there. I called costco and complained . they said the dealer should not have represented himself that way. I would call that fraud! I sent by best friend to buy his accent few days later to boulder hwy store. George Lieurance 702-460-9264 More
by brandonlive
August 12, 2012
Amin is a great guy to do business with. Our whole car buying experience went very smoothly and in a timely manner. Definitely not like some of my experiences in the past. The one suggestion I have is t buying experience went very smoothly and in a timely manner. Definitely not like some of my experiences in the past. The one suggestion I have is that we needed to go over some more things in the car. He was good about going over the whole navigation system/media. We found some bolts in the glove compartment that has to do with the tires that was not explained to us. Otherwise I would definitely recommend Amin to future car buyers! More
by Vicki55
August 08, 2012
Amin was very courteous and professional. He was willing to spend all the time necessary to go over my questions about the vehicle I was looking to purchase (and did purchase). He was an advocate for me in to spend all the time necessary to go over my questions about the vehicle I was looking to purchase (and did purchase). He was an advocate for me in negotiating a good and fair price. It was a no-hassle/no-pressure buying experience. Amin, thank you. Paul. More
by GotHeem21
August 02, 2012
Amin has a wonderful personality and is very honest and has an exceptional way of giving you all the information you want to know about your choice of car before you even ask a question. He literally showe has an exceptional way of giving you all the information you want to know about your choice of car before you even ask a question. He literally showed me how to use everything in my 2013 Elantra prior to me leaving with my new car. After 19 years of being in my 1993 Nissan Sentra I needed a warm, honest, informative person to help me upgrade to a new car and Armin Reddic did that for me, He is awesome!!!!!! More
by brackensp
July 29, 2012
Everything was great except the check processing step. We were there for 5 hours trying to get the check approved. That process sucks. We have never bounced a check, have a 9.85 credit score, had $30,000 in were there for 5 hours trying to get the check approved. That process sucks. We have never bounced a check, have a 9.85 credit score, had $30,000 in the checking account, but still got denied twice, so we couldn't take the care home. If you write a check at Wallmart, they automatically deduct it from your account and know if it is good. The salesman BB was great. He is very funny, and i enjoyed working with him. ( i will look him up again when purchasing another vehicle.) Brian was very professional, and did a great job sealing the deal. Joe was also very professional in explaining the deal, and offering warranty options. Overall, if we didn't have to spend that many hours, and walk away without the car, the experience would have been great. You really need to look into a different check system, or not have that option. More
by kenjones7
Employees Worked With
William "BB" Bussey
July 27, 2012
Being only 20 years old coming into a dealership looking to buy a car is really kind of scary. Fortunately we came across some of the friendliest people. BB made me feel really comfortable with his great se to buy a car is really kind of scary. Fortunately we came across some of the friendliest people. BB made me feel really comfortable with his great sense of humor and knowledge of what I was looking for and the cars that were available on the lot. I came in thinking I knew what I was looking for, BB explained the difference between the cars I was looking for and I ended up getting the car I originally didn't want but I turned out to be PERFECT! I would definitely refer someone to him or even come back to look at another car eventually :) I had an amazing experience. THANKS BB! More
by LindseyESnelling
Employees Worked With
Chris Rooney
July 09, 2012
Beware of shady salesmen (Anthony) and managers (Jesse) promising things yet failing to deliver. Definitely tried to take advantage of a young female friend by lowballing her trade in. We agreed on an ou promising things yet failing to deliver. Definitely tried to take advantage of a young female friend by lowballing her trade in. We agreed on an out-the-door price for a used vehicle but then they started to jack up the price when I addressed major concerns that needed to be fixed before the car was driven off of the lot.. like tires at the minimum tread depth of about 2/32nd, brake rotors and pads that were at minimum thickness, fluids that were 7 years old and needed to be flushed, alignment pulling strong to the right. When I pointed all of that out, they assured me that they do a 170-something point inspection and all of that would be taken care of during their inspection (that's dealer talk for we hope you buy our line of crap we're feeding you). I said great, but I would still like it in writing on the contract for my own piece of mind. Once I said that, then suddenly the price jacked up $900. Funny how that works. I have a feeling they were counting on some poor schmuck not noticing what needed to be replaced just to get the car back up to being safe to drive off of the lot... and wouldn’t you know it, magically we got her trade-in value up to what it should have been instead of the lowball amount they offered her when she came by herself. I hate stealerships like this that prey on uninformed buyers. Please stay away and tell your friends. More
by Leprechaun998
June 23, 2012
Dear Anthony Franich, Thank you so much!!! It was an Dear Anthony Franich, Thank you so much!!! It was an honor to have you as our salesman; at Planet Hyundai.... "Tony", from the start, you were always Dear Anthony Franich, Thank you so much!!! It was an honor to have you as our salesman; at Planet Hyundai.... "Tony", from the start, you were always' pleasant & Your knowledge & sense of humor has made our experience at your dealership fairly easy for us!! I thank you for taking us out & letting me drive the car & helped make us comfortable with driving such a vehical.. Also, you were very detailed with the car..We are very pleased with the process of purse. You & your team at plant Hyundai makes your oganization proud! With lots of Aloha & Mahalo, Camille, Stephen & most of all our mom Judith "Sharpe" More
by sharpes3
