Centennial Hyundai
Las Vegas, NV
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Excellent Buying Experience! Thorough and detailed communication. Great patience and follow-up. Clear and transparent pricing. Extremely superb customer service. Abundance of inve Thorough and detailed communication. Great patience and follow-up. Clear and transparent pricing. Extremely superb customer service. Abundance of inventory to meet our needs. Fast and smooth buying experience. More
HIGH PRESSURE AND GAME PLAYING A few days before we went to the Hyundai dealership, we went to another dealership,different brand car. We were told we were upside down on our trad A few days before we went to the Hyundai dealership, we went to another dealership,different brand car. We were told we were upside down on our trade ins. $2,500 for one car. $1800 for the second car. That is a total of $4300. We were also given the opportunity to walk the lot of that dealership and choose whatever we wanted to purchase in a trade. They did not take our car keys and did not pressure us. Yes we did not buy there. So I guess Hyundai did their job. Made the sale!! They pressured us into buying. Their motto is! Get the client to buy no matter what! I have found that most hyundai dealerships do the same thing. When there is so much competition. Word of mouth is very important. We will pass this experience on to everyone we know. once the number on a piece of paper game started. We should have walked out. We did not. Our bad!!! We were not told what we would be given for our trade in. Though we asked!! And were not given a chance to walk the lot and pick out a car. We were told what we could choose from. Were only allowed to see 2 cars. Only one model. Based on some bogus rebates. A less expensive car would have not required the use of rebates. Totally our fault for allowing ourselves to be pressured. Car is nice. Because we felt we did not have the freedom to walk out of the dealership so easily. Final figures made us upside down more than $8,000. At the other dealership it was only 4300. We now owe Much much more than the car was worth, when we purchased it. . Probably worth much less now that we drove it out of the lot. Between the key grabbing, and not allowing us to walk the lot. Not telling us what they would give us in trade. We should have just said no. We did not. Just a word to the wise. Do not let them grab your keys. And when the finance guy comes to your table and starts playing games on piece of papers. Ask for your keys and run. More
Great buy Got the vehicle we wanted at a fair price. Found a flaw in the tint and the dealership repaired it promptly and even washed the car before returning i Got the vehicle we wanted at a fair price. Found a flaw in the tint and the dealership repaired it promptly and even washed the car before returning it back to me. More
Bait & Switch Internet salesman used the bait and switch method - promised me car and features for a certain price and said he couldn't honor it when I came in. He Internet salesman used the bait and switch method - promised me car and features for a certain price and said he couldn't honor it when I came in. He made a "mistake," but for $$$$ more he could do it. More
Poor service, dirty dealership, bad finance dealings! Horrible experience! Dealership dirty, bad sales techniques and not so nice finance dealings. I will never be back at Hyundai dealerships ever again. Horrible experience! Dealership dirty, bad sales techniques and not so nice finance dealings. I will never be back at Hyundai dealerships ever again. Once my lease is up... I will be done with the Hyundai experience. More
Watch your back cause no one else is Sales person failed me at the end. Pickup was a joke. Here's your keys, stick this in the window. No help with new features or how to use or find info Sales person failed me at the end. Pickup was a joke. Here's your keys, stick this in the window. No help with new features or how to use or find info on how to use. Paperwork was late and wrong causing me to spend 3 days/8 1/2 hrs. at DMV. I will never go back. If sales is that bad - I'll find another dealer for service. More
Car Amos was an excellent sales rep, no hassle, friendly, Josh was a great financial guy, very quick! Great experience overall, would recommend to all!!!! Amos was an excellent sales rep, no hassle, friendly, Josh was a great financial guy, very quick! Great experience overall, would recommend to all!!!! Great More
Not so happy When I hadn't received any contact from the lien holder of the vehicle for payment, I called Centennial Hyundai 3 times and got no answers to my quest When I hadn't received any contact from the lien holder of the vehicle for payment, I called Centennial Hyundai 3 times and got no answers to my questions or return phone call. I had to physically drive down to the dealership to get this information. Was promised financing at $379 a month, and instead got $399 with stealer credit. Can't say I'm entirely pleased, but have accepted it as a learning experience with a car dealership. More
Great Sales Team Great internet sales team took the time to review my needs recommend Nigel and Richard to co-workers looking for a new Hyundai. They were by far the b Great internet sales team took the time to review my needs recommend Nigel and Richard to co-workers looking for a new Hyundai. They were by far the best sales individual from all the Hyundai Dealerships More
Centennial Hyundai is an excellent dealership This dealership checks all the boxes in regards to salesperson, Amos Baly, Brian, the tech guy, Mark, the financial guy, and a great service departmen This dealership checks all the boxes in regards to salesperson, Amos Baly, Brian, the tech guy, Mark, the financial guy, and a great service department. More