Centennial Hyundai

Frustrated To put it short and simple. I purchased the SUV on 11/4/15. I finally got another SUV on 11/19/15. I was told I would be called back repeatedly but so To put it short and simple. I purchased the SUV on 11/4/15. I finally got another SUV on 11/19/15. I was told I would be called back repeatedly but somehow it always ended up me calling our salesperson Nigel Daniels. The SUV I received was missing items we were told would be included. Most of our items finally got taken care of 12/3/15 after I repeatedly called the dealership over the parts. Very frustrating. Will not go through this again. More

An Evolution in Auto Sales This Dealership has gained my respect. Finally, a place where the "constant hounding and continuous pressure" has been kicked to the curb. Want to b This Dealership has gained my respect. Finally, a place where the "constant hounding and continuous pressure" has been kicked to the curb. Want to be treated with respect? Come here for your auto. More

Great to deal with We went to several dealerships in the area to test drive cars and find out about lease programs. Hyundai had the best car (Sonata) for the amount of m We went to several dealerships in the area to test drive cars and find out about lease programs. Hyundai had the best car (Sonata) for the amount of money we had to spend on a lease. The car is getting great gas mileage and it's a comfortable ride. The employees at Centennial were by far the nicest and most polite out of the dealerships we went to. Keep up the good work! Thank you! More

Experience with Centennial Hyundai Over the past years in Las Vegas, I have had experience with Centennial Hyundai. My current buying experience was friendly and enjoyable; but not the Over the past years in Las Vegas, I have had experience with Centennial Hyundai. My current buying experience was friendly and enjoyable; but not the overall quality I have had in the past. More

Go Visit Centennial Hyundai Over all the time was long and tiring and cold (Vegas winds) but my mom got what she wanted and she loves her new car. She is happy therefore I am ha Over all the time was long and tiring and cold (Vegas winds) but my mom got what she wanted and she loves her new car. She is happy therefore I am happy. Thank you Amos More

Enjoyed my purchase. I would recommend all my friends to purchase or at least inspect Hyundai for there next vehicle. Do to there professional approach to there customers I would recommend all my friends to purchase or at least inspect Hyundai for there next vehicle. Do to there professional approach to there customers. More

Excellent all around From sales to the service department, even parts, they are always helpful and willing to go the extra mile to make sure I am satisfied. I have bought From sales to the service department, even parts, they are always helpful and willing to go the extra mile to make sure I am satisfied. I have bought Multiple cars here over the years, and never had a problem with the people that work here. More

Great Spence made me feel very comfortable and really easy to talk to. If anyone was going to have then sell them a car i would hope they get Spence. WONDER Spence made me feel very comfortable and really easy to talk to. If anyone was going to have then sell them a car i would hope they get Spence. WONDERFUL EXPERIENCE. More

Fantastic The dealership respected my time, needs and budget. They were professional and worked with us in getting the best purchase for our family's needs. T The dealership respected my time, needs and budget. They were professional and worked with us in getting the best purchase for our family's needs. This is my 3rd purchase from this dealership and have recommended it to my friends and family. Thank you! More

Not completely satisfied. Not many people enjoy going through the car buying experience, but overall this was okay. My wife and I experienced a somewhat unprofessional conversa Not many people enjoy going through the car buying experience, but overall this was okay. My wife and I experienced a somewhat unprofessional conversational style when Rhett Butler seemed be frustrated with us asking more questions about the Lease he was explaining. I stated that I did not want a Lease right after he suggested it, as I did not want the mileage cap. His response was, quote, "when people respond so quickly like that, they don't understand the lease." My thought, "oh, so you're not listening to me." We asked him to explain the Lease in case there was something that we didn't know. He started explaining it as he scribble numbers down on a piece of paper. I'm sure he knew believed what he was saying was true, but from the outside known of it made sense. Too fast. Too much detail glossed over. My wife then asked a question, to which his response was, "I just told you..." Huh? Really? I stopped him in that moment and explained that he was not going to talk to my wife that way and we would be leaving. He did apologize for the situation, but I do not believe he knew why he was apologizing. If you are asking me to spend that much money in your busy, I expect a massive level of courtesy and respect. This did not happen in this transaction and both wife and I were seconds away from leaving. However, since we understand that it's just communication that needs to addressed, we wanted to keep it as professional as possible and work through it, but I didn't go out to buy a car and have to "work through" the experience. In this day and age, the old "Car Sales persona" has no place in the market. We were asked to give a 100% score on this survey, to which I agreed. However, the more I think about it the more I needed to express my side of the experience. I offer this information as form of learning and being able to change the face of Car Sales. I believe it's possible for this process to become an enjoyable and fun experience, but the industry has a very long way to as far as I'm concerned. More