Centennial Hyundai

Excellent service, I told them what I wanted in my new car and they brought one for me to drive and check out. When they didn’t have the color I was looking for Ash Hassan (the best car salesman ever) cal car and they brought one for me to drive and check out. When they didn’t have the color I was looking for Ash Hassan (the best car salesman ever) called around and found one for me. Mel Balane who showed me how everything worked on my new car was wonderful. I was treated like a Queen! One of the smoothest car buying experience I’ve ever had. I have already recommended Centennial Hyundai to several of my friends. Best of all I absolutely love my 2021 Hyundai Palisade! More

Max Villasenor was a bright spot in the daunting task of finding a new car. He was respectful and energetic, and knew his business. From the first phone conversation, I realized he was a quality, low-pres finding a new car. He was respectful and energetic, and knew his business. From the first phone conversation, I realized he was a quality, low-pressure kind of guy, and he put me at such ease with the process of car buying. I highly recommend Max for anyone that appreciates good interpersonal skills within the sales environment. More

Lisa is amazing I came in to get my air filters/engine filters changed on a Friday no less, and she made it so I was able to get it done so fast. She was really nice and explained everything really well. filters changed on a Friday no less, and she made it so I was able to get it done so fast. She was really nice and explained everything really well. Also making sure that I didn't over pay for anything I didn't need. SHE IS AMAZING! I will definitely be coming here again just cause of her. More

Please read this review. This is an honest assessment of the lackluster service that I received from Centennial Hyundai. I brought my car in on Wednesday, 10/21/2020 for an appointment. I explained to the s the lackluster service that I received from Centennial Hyundai. I brought my car in on Wednesday, 10/21/2020 for an appointment. I explained to the service writer that the car was making a noise at cold start-up and provided him a video of the noise. I further explained that I thought it was the CVVT or something oil related. Some time late Thursday I contacted the service writer to find the status of the car. The service writer explained that he had called the warranty company and they had informed him that the claim that he had put in for a timing belt tensioner was declined, since it was replaced by another Hyundai dealer earlier. I explained to him that I had no reason to believe it is the timing belt tensioner, and therefore it should be covered. He was very timid, but respectful, and said he would get in touch with the service manager to discuss this. Several days went by, the service manager was off on Saturday, the service writer was off on Monday. On Tuesday, 10/27/2020, a week later, I called the service writer and asked him if I needed to get involved with the warranty company. He very timidly explained that no, he would contact them one more time to see if he could get them to move forward on the CVVT. This is after he had already mistakenly put in a claim for the timing belt tensioner, which we had discussed was not the problem. I called him back around lunch on Tuesday and he explained that the warranty company was adamant about rejecting the claim, and that he suggested I go back to the other Hyundai dealer. I could tell by the tone in his voice that he really didn't push for this claim. I decided to call and talk to the warranty company. The warranty company explained to me that the claim was put in to fix the timing belt tensioner, and that is why the claim was denied. They further explained that if a CVVT was required, they were not rejecting the claim at all. They also suggested that I go back to the other Hyundai dealer because if it was by chance the tensioner, which I told them it wasn't, (turns out I was right) it would be covered under the parts warranty, but if not the other Hyundai dealer could put in a claim for the CVVT. My problem with the service advisor is that he never really listened to me, was completely inadequate in his timeliness or ability to get back to me, and was not very proactive in taking on this case. In fact he was extremely tentative. He was, however, always professional. On Tuesday afternoon, a week later, when I came to pick up the car, I was charged $76.43. The service writer explained to me that he was giving me a discount off the diagnostic fee. What a joke. I personally don't see this as a discount. My car was kept for a week, instead of the couple days it should have taken, the diagnosis was incorrect, and in fact, the way this was handled, actually further complicated my situation. I sent an email to the service manager and service advisor prior to leaving this negative review, but no response, imagine that. Please trust me and take your business elsewhere, you will be much better off. More

Came in late, but Mel and staff welcomed us in. The trade evaluation was fast. Mel sat down with us and listened to what we were looking for. He was very patient, and explained A LOT. He truly worked with us evaluation was fast. Mel sat down with us and listened to what we were looking for. He was very patient, and explained A LOT. He truly worked with us to get the dealer to where we could say yes. More

The buy was completely amazing. They got me 0% apr which is amazing. They are so professional and they know their stuffs. Highly recommend this place to everyone out there. is amazing. They are so professional and they know their stuffs. Highly recommend this place to everyone out there. More

Bryan is the greatest service writer and every time i come in to the service department he really makes me feel welcome and cares about the service of my car. There is no better service writer to deal w come in to the service department he really makes me feel welcome and cares about the service of my car. There is no better service writer to deal with in the world. More

Bryan was easy to work with. Came in for a warranty related issue. The part needed was quickly ordered. A week later they tried to install the part but broke something else (which they told me is comm related issue. The part needed was quickly ordered. A week later they tried to install the part but broke something else (which they told me is common). The part that needed to be installed is in a hard to reach area and it usually means that something has to be broken in order to reach the bad part. Bryan told me that the replacement part will be ordered and that it will take 5 mins to install. A few weeks ago, there was a misunderstanding on something else. Bryan took the time to immediately call me and address my concerns. I really like working with Bryan. More

Amazing service!! Would absolutely recommend, Mel was such a help and a fantastic person to work with. He was very friendly and willing to work with me and my budget. He answered all my questions and I a such a help and a fantastic person to work with. He was very friendly and willing to work with me and my budget. He answered all my questions and I appreciate the communication I received outside of the dealership cause I know if I had any questions that he would get back to me as soon as he could. More

I had a great experience with the dealer. I would highly recommend. The dealership was very clean and organized. Other staff I encountered were always friendly. Thank you. recommend. The dealership was very clean and organized. Other staff I encountered were always friendly. Thank you. More