Centennial Chrysler Jeep

They went the extra mile and handled my service issue. they did work that i agreed to pay for and got it handled as under warranty work. Called when they said they would and took care of the repair as the they did work that i agreed to pay for and got it handled as under warranty work. Called when they said they would and took care of the repair as they said they would, great group of employees..Thanks More

The sevice dept is by far the best I've dealt with. They are friendly, concerned about my time and perform outstanding work. I never hesitate to call them for advise. Any time I have brought my Jeep in for are friendly, concerned about my time and perform outstanding work. I never hesitate to call them for advise. Any time I have brought my Jeep in for service it is done swiftly and correctly. Two big thumbs up, way to go guys! More

Alex Y contacted me through a letter with info regarding returning my leased Jeep. I wanted to know what my options were and he was very clear in explaining them. He was very patient, informative and nice returning my leased Jeep. I wanted to know what my options were and he was very clear in explaining them. He was very patient, informative and nice to work with. No pressure, he was just helpful and willing to work with us and wanted to provide his help in getting us what we wanted. Great guy! More

I bought a car not long ago and dealt with Dan Smith the used car sales manager. My dad who at the time worked there warned me about Dan and his business practices. I found out very quickly how right he was used car sales manager. My dad who at the time worked there warned me about Dan and his business practices. I found out very quickly how right he was. Dan and Lithia do what is called U/A a used car trade in. They will under allow by thousands of dollars a trade in. Their reps are trained to point out to the customer every flaw and even make stuff up to devalue the trade. They also freely discuss private information with their sales staff about customer’s private information including credit scores and derogatory credit reports. They ad points to their interest rates before a customer goes into finance and use the points to deceive the customer into buying extended warranties, lifetime oil changes and other offers lining their own pockets burying the customer for years in their new cars. Beware of Lithia Jeep. I also talked to a parts manager who works their that Lithia's corporate policy is that a customer buying a new or used vehicle gets 50% off service or parts when buying and having work done. He said service gives the 50% off but then doubles the hours they charge eating up the savings. These are only a few things I know what hidden things are you as a consumer unaware of when buying at Lithia. More